We had a bit of a mishap. We arrived at the hotel in the middle of the night, only to be told they had no rooms available, even though we had booked ours half a month in advance. I immediately contacted Trip.com, and they responded very quickly, transferring me to their overseas department. The customer service agent was incredibly helpful; she immediately called the hotel to find out what was going on. It turned out the hotel saw we hadn't arrived by midnight and, since Las Vegas was hosting a popular convention, they assumed we weren't coming and sold our room. We were staying for four days, why would we not show up? I really don't understand what the hotel was thinking. Trip.com was amazing, helping us negotiate and simultaneously looking for available rooms at nearby hotels. Everything was so booked up; we waited a long time with no news. Then, suddenly, the hotel said they had a room after all! Apparently, the hotel manager gave up their own suite for us. I'm really grateful for Trip.com's coordination and also thankful to that hotel manager. Even though they didn't hold our room and left us waiting in the cold for an hour (after a ten-plus hour flight, rushing straight to the hotel, only to be hit with this bombshell), thankfully it all got resolved in the end. I'm still very appreciative of Trip.com's quick response and assistance.
Hotel near Las Vegas Strip,Las Vegas90.7% of visitors choose this area
GGuest User2026.01.17
Everything was good but not great. Expect a long line if you're checking-in in the evening. The total price for room, fees, and taxes were slightly more than originally quoted through Trip.com. When I mentioned it the person checking me in looked straight in my eyes with no smile and said you want me to go over the fees again? I didn't need that. I think she probably heard this many times and was pretty much telling me she's tired of hearing it. I guess this is expected. The room was clean. I enjoyed PT's sports bar the best. Oh, and Top of the World restaurant was good also. Ordere Ribeye that was cooked to perfect temperature but was salty. But I guess you go there for the view and not the food.
Hotel near Las Vegas Strip,Las Vegas90.7% of visitors choose this area
GGuest User2025.12.27
We arrived a bit late on the first day, around 6 PM. We had booked two higher-priced double rooms with street views, but at check-in, we weren't given adjacent rooms. Instead, we received rooms in completely different directions and far apart. One room faced a side street, and the other was a corner room right by a major road. From the outside, it was clear they were on the interior side of the building, with no real street view. To make matters worse, the glass windows were completely covered with a grid-like advertising film, making it impossible to see anything. We paid extra for a nice street view, so this arrangement was completely misleading and not what we paid for! It's disappointing that the price here was the same as on the official website, but booking here didn't come with any vouchers. The rooms themselves were fine, a bit smaller than the Bellagio's but felt newer. It's convenient to stay here if you want to see David Copperfield's show, as it's right downstairs. There weren't many Christmas decorations; the Bellagio had the most Christmas spirit in the whole city.
Hotel near Las Vegas Strip,Las Vegas90.7% of visitors choose this area
Lluna0072026.01.13
The room was incredibly spacious, and the entire lobby was gorgeous. The Chinese restaurant downstairs was also delicious. The bed was so soft that I ended up soaking in the tub for two days straight, and the bathtub itself was quite comfortable. The price wasn't too high either. Their convention center is super convenient and comfortable. Staying here for the Global Consumer Electronics Show was really practical.
Hotel near Las Vegas Strip,Las Vegas90.7% of visitors choose this area
Kkeroppi20252025.12.30
The hotel offers a fully self-service check-in, which saves time since you don't have to make awkward small talk with the front desk – perfect for introverts. The room is quite spacious, but it feels a bit old. I felt itchy sitting on the fabric sofa and sleeping on the bed, probably due to too many dust mites, and there was a lot of dust in the room, making me sneeze. There's a bathtub, and shampoo and shower gel are provided. However, essential items like slippers, a kettle, toothbrush, and toothpaste were missing; the only cups were a few clear plastic ones. We left the room at 12 PM, and it wasn't cleaned. We just made do for two nights. The location isn't ideal either; although it's on the busiest street, it's at the very edge, and it takes over 30 minutes to walk back to the hotel from the city center.
Hotel near Downtown Reno,Reno100% of visitors choose this area
GGuest User2024.09.09
As we flow in, we arrivedd around 7pm , checked in and had some dinner. It was fine. As we were walking around trying to get acclimated with the hotel. We were approached by a security officer named Rose. She really told us we were on private property and if we were not to be gaming, we had to leave the premises. We were also shocked by her demeanor and unprofessionalism that we were stunned. As we were walking away, I went back to speak to her again and asked downstairs one of the pit bosses or her name. As I described her, he mentioned her name is Rose. I asked if he could call her down for her to come discuss what had just taken place. I mentioned to her that we were hotel guest and that we had just arrived and we're getting acclimated and that we weren't there doing anything wrong. I asked why she had asked us to remove ourselves from the property . She told me she owed me no explanation and she was not going to give me an apology. I then asked her for her name and she said I don't need to give you that either. She was rude and unprofessional. She then turned to walk away. I'm sure all of this is on camera. I then saw her speaking to another man later. It was her boss Matt. He was more for professional I waited to speak to him and explained what had happened and how really she had us address for other couples. Sad thing about this story is as we were explaining this to other employees of the hotel they all mentioned that Rose has a reputation for being rude and unprofessional. So clearly this was not the first time for her to approach people and act so unprofessional. I'm not sure if this was done because we were all Latin. But either way it was unacceptable and no one should treat customers that way. it ruined our whole weekend and we really didn't have a good time. This was our first time flying out to the Reno hotels and we were hoping to come back again, but after this visit, we will no longer be returning to the Cesar Reno hotel.
The Grandview at Las Vegas: A Home Away From Home for Families
Staying at The Grandview at Las Vegas was a truly wonderful experience for our family. The first thing that stood out was the incredible amount of space. Our suite was more than just a hotel room; it was a roomy, two-bedroom condo, complete with a full kitchen and a comfortable living area. This setup was an absolute lifesaver, giving everyone in the family space to relax and spread out without feeling cramped. The kids loved having their own room, and we appreciated the ability to cook our own meals, which made our trip feel less like a vacation and more like a true home away from home.
The hotel's focus on family-friendly amenities is evident everywhere you look. From the multiple outdoor pools with waterfalls to the mini-golf course and the arcade, there was always something to keep the kids entertained. It was fantastic to see so many other families enjoying the communal areas, creating a relaxed and welcoming atmosphere. The pools in particular were a huge hit, offering a fun escape from the Las Vegas heat that everyone could enjoy.
Finally, the service was consistently exceptional, starting from the moment we checked in. The front desk staff was incredibly friendly and accommodating, making the check-in process smooth and stress-free. They were always available to answer our questions and provided helpful recommendations for local attractions. Their positive and professional attitude really set the tone for our entire stay. The combination of a friendly staff, spacious accommodations, and great family activities makes The Grandview at Las Vegas a perfect choice for anyone traveling with children.
The place was kind of loud.
Also, the Trip.com app *clearly* stated that there would be no additional fees upon arrival. BS. There’s a $45 resort fee and you’re stuck paying it. I raised hell and got the $45 refunded by Trip.com
Hotel near Las Vegas Strip,Las Vegas90.7% of visitors choose this area
Yyanyan52013142026.01.18
The room was quite spacious and cleaned daily. It's well-equipped and even has an exhibition, although there's an extra charge for it. The location is a bit out of the way, making transportation a bit inconvenient. The bathroom is large with a great shower (good water pressure and separate wet/dry areas).
Good
667 reviews
7.9/10
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Decent hotel, good spacing the bathrooms, clean rooms, clean bed, clean bathrooms good amenities lotta parking great for a quieter. Stay grateful for budget. Stay good for families
I recently stayed at MGM Grand, Las Vegas, and had a great overall experience. The property is huge, lively, and perfectly located on the Strip. Rooms were clean and comfortable with great view from the room, and despite the crowds, everything was well managed considering it was Christmas holidays . we stayed in the suite room in MGM tower.! A special mention to the help desk staff—they were extremely cooperative, polite, and genuinely accommodating. Overall, a classic Vegas hotel with great energy, good service, and professional staff. Would happily stay here again.
This was a nice stay. I was a little frustrated finding a place to park my van and then finding the check-in counter. Once I found my room and settled in I started to like the property. I will stay here again if the price is good.
Amazing experience in The Venetian, it was our first time and you have to consider some great points to know why is the best hotel to stay in Las Vegas: 1. Amazing location 2. Direct Access to The Sphere concerts and Events 3. The Parking lot is easy to access in and out 4. Access to the Rooms are very close to the parking so you don’t need to walk too much 5. Access to food court are really close to the access to the rooms and that is amazing! 6. The Venetian gondolas attraction are really good and the whole decoration around is simply amazing! 7. The Rooms are recently renovated and the Deluxe Kings rooms have the option to see the Sphere and the rooms in the opposite side will see The Strip! So everyone will have a really nice view! 8. Easy access to the Las Vegas Strip Boulevard! 9. If you are planning to attend the CES, the largest technology event in the world you will have access to the Venetian Expo! So is the best place to stay during that event
The room extremely clean and spacious. I was happy the shower had superb water pressure. Hotel staff were all cheerful and helpful. The hotel is walking distance to Fremont Experience Canopy which is such a fun street to check out! Don’t forget to admire the charming victorian architecture of the hotel and casino and look for the antiques and slab of the Berlin Wall!
I am very happy to write this review. Overall, it was fantastic experience. The check-in process was smooth and the rooms which i was stayed were very clean, spacious and well equipped with necessary amenities. The hotel ambiance was delightful, offering a perfect blend of comfort and elegance. The buffet were very nice and they got all kind of choices which makes it special. From the hotel there were access to the nearby other hotels. Overall, I had a memorable stay and would highly recommend to anyone looking for a comfortable and enjoyable experience. I look forward to returning in the future.
Victor with guest service checked me in. He was so pleasant and we had a great conversation at checking-in. He has a sense of humor and we enjoyed some laughs. My room was very nice and I enjoyed my stay. Plenty of places to eat and enjoy heat food.
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