Nice size rooms , some need refurbishing, would like a fridge. Clean but not spotless. Paid extra to have a room with opening doors as it was a hot night and no air conditioning. Disappointed that you have to pay £10 each! To go in the pool as it’s in the spar building ran separately, wasn’t special so we didn’t bother but it was one of the reasons we booked this hotel as it was on their hotel photos and list of amenities which is false advertising!
It was a good hotel, a bit basic, rooms (in the hall part of the hotel) need updating; not sure of the others. The restaurant good. The breakfast was good but a bit busy on one of the days.
The hotel facilities need attention. TV remote not working, the team couldn’t get it fixed easily; not ideal.
Lovely stay. Complimentary upgraded and breakfast as I am a Platinum Elite Marriott Bonvoy. Spacious room. Great Christmas deco. Staff at check in was very helpful and attentive. He welcome me as an elite member. Breakfast was ok, not excellent. Not much spread. Overall, a great stay for work.
Disappointing Room Size
The hotel room I received didn’t match the specifications promised during booking. Advertised as a 26 sqm King-sized space, the room I walked into was significantly smaller (around 20 sqm) —cramped and difficult to navigate, with barely any space for luggage or comfortable movement.
Initially, the service agent insisted all rooms were the same size and claimed I’d been upgraded to a Queen-sized room. They also told me no alternative rooms were available due to full booking.
After nearly an hour of late-night discussion with the on-duty manager—around 11pm—I was finally offered a room that was noticeably more spacious and aligned with my expectations.
This experience highlights the importance of honest and accurate descriptions in hotel listings. I hope future guests won’t have to deal with the same confusion and inconvenience.
The room is nice, but the elevator is broken. The waiter has a good attitude and helps to mention the door of the room. It is the best hotel for visiting the school
1. The location of the hotel is very good. In the center of Chipping Campden, there is a public parking lot next to it, and parking is very convenient. But be sure to pay attention to the address when navigating. There is another hotel in the same area with the same name in front of it.
2. On the day I arrived, the hotel temporarily informed me that there was something wrong with my room, so I was transferred to another higher-level hotel in the suburbs. The environment and facilities were indeed better.
Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
The environment is invincible. In the golf course, all directions are lush, large areas of grass and forest, and the decoration is elegant. Breakfast and dinner are good, the price is reasonable, and the service attitude is good. It's some distance from the core of Cotswolds, but it's easy to get to Bath at high speed. The bad is that the rooms, especially the bathrooms, are too small, there is no elevator, the stairwell is very narrow, it is inconvenient to bring large luggage, and this hotel allows pets. There are dogs barking in the next few rooms at night
I stayed here alone for business. It was a good location for me as I was driving somewhere the next day, but this hotel didn’t seem to be near anywhere so you couldn’t walk to a town or anything.
The room was nice, and comfortable.
The swimming pool was ok but the larger hot tub was cold in temperature in my opinion. I also didn’t like that the lockers in changing rooms needed a padlock to be used. As a hotel guest I don’t make a habit of carrying a padlock with me for use in a situation like this. So I had to carry all my stuff into the pool area rather than leave in the locker room.
The bar could definitely do with a face lift to make it a nicer place to sit in an evening, especially as there isn’t really anywhere else to go. The food I had was ok at best, breakfast was also good.
Great rooms. Great staff. Lovely location.
Drinks at bar exhorbitant price and restaurant food good but well overpriced.
Had a nice time but no Christmas menu on 14th December.
Very Good
105 reviews
8.4/10
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8.9/10
Very Good
WWing SzeDisappointing Room Size
The hotel room I received didn’t match the specifications promised during booking. Advertised as a 26 sqm King-sized space, the room I walked into was significantly smaller (around 20 sqm) —cramped and difficult to navigate, with barely any space for luggage or comfortable movement.
Initially, the service agent insisted all rooms were the same size and claimed I’d been upgraded to a Queen-sized room. They also told me no alternative rooms were available due to full booking.
After nearly an hour of late-night discussion with the on-duty manager—around 11pm—I was finally offered a room that was noticeably more spacious and aligned with my expectations.
This experience highlights the importance of honest and accurate descriptions in hotel listings. I hope future guests won’t have to deal with the same confusion and inconvenience.
GGuest UserThe room has an old house smell that is unbearable. The small air conditioner installed has a very dirty filter and I dare not turn it on.
The front desk staff is not always there, and there is a queue for check-in
The environment outside is very beautiful
NNinaWillsI stayed here alone for business. It was a good location for me as I was driving somewhere the next day, but this hotel didn’t seem to be near anywhere so you couldn’t walk to a town or anything.
The room was nice, and comfortable.
The swimming pool was ok but the larger hot tub was cold in temperature in my opinion. I also didn’t like that the lockers in changing rooms needed a padlock to be used. As a hotel guest I don’t make a habit of carrying a padlock with me for use in a situation like this. So I had to carry all my stuff into the pool area rather than leave in the locker room.
The bar could definitely do with a face lift to make it a nicer place to sit in an evening, especially as there isn’t really anywhere else to go. The food I had was ok at best, breakfast was also good.
GGuest UserNice size rooms , some need refurbishing, would like a fridge. Clean but not spotless. Paid extra to have a room with opening doors as it was a hot night and no air conditioning. Disappointed that you have to pay £10 each! To go in the pool as it’s in the spar building ran separately, wasn’t special so we didn’t bother but it was one of the reasons we booked this hotel as it was on their hotel photos and list of amenities which is false advertising!
GGuest UserIt was a good hotel, a bit basic, rooms (in the hall part of the hotel) need updating; not sure of the others. The restaurant good. The breakfast was good but a bit busy on one of the days.
The hotel facilities need attention. TV remote not working, the team couldn’t get it fixed easily; not ideal.
AAnonymous UserThe room is nice, but the elevator is broken. The waiter has a good attitude and helps to mention the door of the room. It is the best hotel for visiting the school
GGuest UserGreat rooms. Great staff. Lovely location.
Drinks at bar exhorbitant price and restaurant food good but well overpriced.
Had a nice time but no Christmas menu on 14th December.
GGuest UserGreat location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
SSUNDANThe environment is invincible. In the golf course, all directions are lush, large areas of grass and forest, and the decoration is elegant. Breakfast and dinner are good, the price is reasonable, and the service attitude is good. It's some distance from the core of Cotswolds, but it's easy to get to Bath at high speed. The bad is that the rooms, especially the bathrooms, are too small, there is no elevator, the stairwell is very narrow, it is inconvenient to bring large luggage, and this hotel allows pets. There are dogs barking in the next few rooms at night
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