The overall service is a top notch. We didn't try to dine in during the day but breakfast could do with more choices. The staff from housekeeping, breakfast staff, reception and lobby guard. Everyone is so friendly, accommodating, courteous and they are all a Star making our stay so comfortable and easy.
We booked this hotel for an overnight stay specifically for my husband's commencement exercise. After the ceremony, it was a pleasure to return to such a welcoming place. The staff was exceptionally accommodating, which we greatly appreciated since we have a daughter with autism. A huge plus was the fast internet, making it easy for me to work remotely! Breakfast was decent, but I'll skip the corn beef next time. I regret that our stay was so brief, but we are definitely planning to come back soon for a proper staycation!
Enjoyed our 2 nights stay in Royce (old tower) although yung room namin walang view unfortunately but the other room has a view of the highway so ok na rin. Breakfast was good we really enjoyed it. Naenjoy din ng mga kids ung pool at free golf cart rides 😄 we will definitely come come back!
Pros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
I had a wonderful stay at Palette Hotel! From the moment I arrived, the staff were very welcoming, polite, and attentive, making sure I felt comfortable throughout my visit. The room was spotless, well-maintained, and had all the essentials for a relaxing stay. I especially appreciated the cozy ambiance and the attention to detail in both cleanliness and comfort.
The location is also very convenient, close to key spots in the area, yet still peaceful enough for a good night’s rest. The service was consistently excellent — from quick responses to requests to the warm smiles that made the experience even more pleasant.
Overall, Palette Hotel exceeded my expectations. I would highly recommend it to anyone looking for a clean, comfortable, and hospitable place to stay. I’ll definitely come back on my next trip!
⭐️⭐️⭐️⭐️⭐️ 10/10 – Great Stay at Park Inn Clark!
We stayed overnight at Park Inn Clark as a group of two, and overall, it was a wonderful experience. The room was clean, comfortable, and well-maintained—exactly what you’d expect from a hotel of this standard. The staff were friendly and accommodating, and the location is especially convenient if you’re attending events in the area.
One thing that could be improved is the check-in process. Since our stay coincided with a peak period due to conferences, the front desk seemed a bit overwhelmed. It would help if the hotel could streamline room assignments in advance during busy seasons to ensure a smoother, faster check-in for all guests.
Despite that, we truly enjoyed our stay and would definitely choose Park Inn Clark again. Highly recommended!
Room is spacious, they serve good food, very nice hotel, very high end, perfect for tourist and business travellers. It is a little expensive though. What I love about this hotel is the gym. It is good. Staff are very nice also.
My girlfriend says the bed was very seductive! We also loved the Aqua and the beverages there, too! We even spotted a mermaid swimming in the Aqua moats!
10 stars minus 1 star because there was no Netflix on the TV. My girlfriend said, ”I remember when we stayed at Fields Plaza, and they had Netflix and Youtube on the tv!
The hotel is nice, clean, the ambiance is very relaxing, but what I don't understand is that I booked the room for 5 adults but when I requested pillow and blanket for the 5th person I have to pay an addtl 240.00 for the blanket
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AAnonymous UserThis resort provides all in one relaxation, with the great view and clean beach side of Subic Bay. Rooms are quite old but still comfortable to sleep in. Hoping they can change the headboard to reduce the wood chips that falls off since it is a bit old. The entire resort is great, they just need to improve their rooms and the lobby. Staff is great, kudos to the Bar Staff, specifically Arvin, during night shift. Also to the breakfast restaurant server during our stay, one of the longest staying employees 15 yrs, whom Ive met years ago, and still there. Just forgot kuya /tatay name. Still same exemplary service.
GGregoryA great hotel in the tranquil Clark zone, notable for greenery and clean air. The staff are unfailingly professional, courteous and dedicated to wowing the guests at every turn. The Swiss-style Markt resto does a good breakfast, and a la carte items form much of the day and evening. A relaxing pool with a bar on the 5th floor is another good feature. And of course the casino. But even if you don’t gamble, you can still enjoy this place.
LLei MiclatWe booked this hotel for an overnight stay specifically for my husband's commencement exercise. After the ceremony, it was a pleasure to return to such a welcoming place. The staff was exceptionally accommodating, which we greatly appreciated since we have a daughter with autism. A huge plus was the fast internet, making it easy for me to work remotely! Breakfast was decent, but I'll skip the corn beef next time. I regret that our stay was so brief, but we are definitely planning to come back soon for a proper staycation!
GGuest UserMy girlfriend says the bed was very seductive! We also loved the Aqua and the beverages there, too! We even spotted a mermaid swimming in the Aqua moats!
10 stars minus 1 star because there was no Netflix on the TV. My girlfriend said, ”I remember when we stayed at Fields Plaza, and they had Netflix and Youtube on the tv!
AAnonymous UserCouples or even groups of friends will find this place to be ideal for relaxing. The abundance of historic homes and artefacts from notable people in the past evokes nostalgic feelings. The staff is incredibly helpful, pleasant, and quick to respond. The only real drawbacks are the unusually quiet floor and the lack of a bidet in our room. The road leading up to the resort is very uneven and dangerous for cars. To make matters worse, they charge extra for extra mineral water, which is totally unfair. There are other hotels and resorts all over the globe where this isn't the norm. I hope this can be reviewed and made better. Not only that, the hot water flow from the toilet is extremely low.
Mmtj029The overall service is a top notch. We didn't try to dine in during the day but breakfast could do with more choices. The staff from housekeeping, breakfast staff, reception and lobby guard. Everyone is so friendly, accommodating, courteous and they are all a Star making our stay so comfortable and easy.
AAnonymous UserFirst visit to Clark Hilton and our stay exceeded expectations in every way. Staff are all very courteous and professional - outstanding welcome and solicitous care throughout. All are great and special thanks to those who helped with luggage, taking photos and looking after us. We received a lovely free birthday cake and Mr Ed of the Olive Resto helped us with packing it as it was really too generous to eat in one go. Also receptionist Mariz very hospitable and made us feel really welcome explaining everything. Our room was upgraded to balcony view. It is a lovely restful place to spend time, with great views, food and a superb swimming pool with little casitas attached. Highly recommended - the best hotel in Clark we have visited so far.
GGuest UserLess than 3hr drive from makati, La Jolla is an excellent beach getaway destination. Rooms are clean and comfortable- premium rooms have sea views while deluxe rooms face the garden/interior road. There are 2 pools- one infinity pool at the beach and one kids pool/small lagoon pool up by the main lobby and playground. The beach is the main attraction- soft white grey sand, very few small rocks. Shallow drop similar to boracay makes it very family friendly. Nice trees provide shade near the sunbeds. Food- main restaurant has the breakfast buffet, while the beach restaurant serves lunch & dinner. The menu is limited, but portions are generous for the price and food was quite good. Pepperoni Pizza was good, and the chicken inasal & pinakbet with lechon kawali were delicious. The hamburger was the only item that we didn’t like the taste of. We had to preorder in advance since some menu items were not available and the service would take time. Staff are very friendly, but we did need to remind them almost daily to clean our room. WiFi is available and globe signal is significantly weaker than smart. Rooms have cignal tv. Special mention to Joyce, mark and the rest of the f&b crew for tirelessly serving the guests during the Christmas break! We will definitely go back soon.
AAngelica CastadaPros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
AAnonymous UserThe hotel is nice, clean, the ambiance is very relaxing, but what I don't understand is that I booked the room for 5 adults but when I requested pillow and blanket for the 5th person I have to pay an addtl 240.00 for the blanket
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