I was completely impressed with their professionalism and customer service
The product quality is consistently outstanding, exceeding my expectations every time.”
The comprehensive services offered by this auto shop were impressive. I appreciate their extended working hours, which are highly convenient for busy individuals. They also provide a free vehicle health checkup with every service, emphasizing their commitment to the customer’s safety.”
This was my first time staying here.. it was truly amazing. The staff were great, the room was fantastic, the boat transfer was private, fast and comfortable! If you need to move around the resort they send a golf cart for you free anytime. The bistro restaurant was a little bit disappointing as they didn't have a couple of items I wanted, but the waiter was great! I would definitely come back!
Service sometimes take time and manning doesn't know what to do, TV not working at all without any advise until asked, cleanliness is average due to age of the hotel and the food inconsistent to quality and public health standard.
The lobby is pretty small. The music in the evening not too good. The room service is not thoroughly. The windows were very dirty. Check-in counter is pretty small as well as the receiving area. The pool and the gym are fine but the space is confined. The room service food is okay. They have a Starbucks-certified coffee shop. Large basement parking. The location is not at the seaside. Azuela High Street is near and SM LaNang. There was only one bed side cabinet which is not acceptable for a 5 -star Hotel. The room furnituring is not optimized, it gives a squeezed atmosphere.
i stayed in another room but surely it was the same experience as everyone else i guess, accessible to everything, safe to stay and the amenities are excellent... just realized before i checked out, the drinks at the bar was not that expensive, maybe because it's local rate and we are in the philippines... idk, i'm just used to see skyrocket prices of everythinv when you dine in a 4/5 star hotels
First time in Davao and Samal Island.The location is very near the wharf.The staff were friendly and helpful.Woke up very early and they were already cleaning the pool and surrounding areas for the guests.We had a good time in the pool and a little walking in the beach.
At first, I thought it might be a bit weird, but I like how clean and clean it is, and I like it even more because my privacy is protected. And I plan to use it again next time.
I checked in at past 10 pm and got a big room, bigger than what I expected for the price. The room, including the bathroom, is obviously newly renovated. I will recommend it to friends.The location is just perfect for my needs.
Very good, very clean, parking is convenient, and there are places to eat nearby. I will go there again in the future😏😏
16 reviews
7.2/10
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JPY 5,146
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9.3/10
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GGuest UserThis was my first time staying here.. it was truly amazing. The staff were great, the room was fantastic, the boat transfer was private, fast and comfortable! If you need to move around the resort they send a golf cart for you free anytime. The bistro restaurant was a little bit disappointing as they didn't have a couple of items I wanted, but the waiter was great! I would definitely come back!
GGuest UserThe lobby is pretty small. The music in the evening not too good. The room service is not thoroughly. The windows were very dirty. Check-in counter is pretty small as well as the receiving area. The pool and the gym are fine but the space is confined. The room service food is okay. They have a Starbucks-certified coffee shop. Large basement parking. The location is not at the seaside. Azuela High Street is near and SM LaNang. There was only one bed side cabinet which is not acceptable for a 5 -star Hotel. The room furnituring is not optimized, it gives a squeezed atmosphere.
AAlyaaa23It was our first to experience the Pearl Farm and it really exceed our expectation🥰 We had a great time staying at this resort the relaxation, the comfort of their food from breakfast to dinner with snacks and unli drinks, the peace given by the place we felt so well rested, and the staff were all nice and friendly especially to our toddler she really enjoys talking to every staffs she met. The best resort we've ever stayed and we couldn't stop talking how great the place and all people. Surely we will return and stay longer soon.
GGuest UserDisappointing Family Stay Despite Beautiful Resort
This was our first time staying at Dusit Thani Plantation, and unfortunately, it may also be our last. While the resort itself is beautiful, with excellent amenities and friendly staff, the overall service and experience were very disappointing.
Check-in: We had to wait an extra hour before our room was ready. This was very difficult as we were traveling with two babies who were already tired and needed to rest.
Food: Dining was one of the biggest letdowns. We expected high prices, but unfortunately, the quality did not match. During breakfast, the ham served was spoiled, yet instead of apologizing, the staff insisted that the smell was just “because of spices.” I pointed out it tasted sour, but the head chef defended it after tasting himself. Other food items were bland, and our T-bone steak, ordered medium well, came out completely well-done.
Room: The room itself was cozy, but our sleep was disturbed by noises coming from the ceiling at night—sounding like cats or rats.
Service: Staff were polite but very slow and unorganized. I had to ask multiple times for our bags to be delivered, and in the end, I had to walk all the way to reception to collect them myself. Transportation carts were too few to accommodate guests, and the overall check-in experience was the worst we’ve had—no welcome drinks were provided even though they were supposed to be included.
In summary, Dusit Thani Plantation offers a beautiful environment and facilities, but service, food quality, and guest handling fell far short of expectations. For the price paid, we expected a smooth and relaxing family getaway, but instead, it turned into a stressful experience.
GGuest UserService sometimes take time and manning doesn't know what to do, TV not working at all without any advise until asked, cleanliness is average due to age of the hotel and the food inconsistent to quality and public health standard.
GGagI was completely impressed with their professionalism and customer service
The product quality is consistently outstanding, exceeding my expectations every time.”
The comprehensive services offered by this auto shop were impressive. I appreciate their extended working hours, which are highly convenient for busy individuals. They also provide a free vehicle health checkup with every service, emphasizing their commitment to the customer’s safety.”
GGuest Useri stayed in another room but surely it was the same experience as everyone else i guess, accessible to everything, safe to stay and the amenities are excellent... just realized before i checked out, the drinks at the bar was not that expensive, maybe because it's local rate and we are in the philippines... idk, i'm just used to see skyrocket prices of everythinv when you dine in a 4/5 star hotels
GGuest UserAt first, I thought it might be a bit weird, but I like how clean and clean it is, and I like it even more because my privacy is protected. And I plan to use it again next time.
BBig BeckerAsk for Nancy! She will make you have the best time here! This hotel exceeded all of my expectations. The room was spacious, clean, and beautifully decorated with modern furnishings. The bed was incredibly comfortable and I had a restful night’s sleep. The hotel’s restaurant served delicious food and the staff were always friendly and accommodating. The location was perfect, with easy access to public transportation and nearby attractions. I would definitely stay at this hotel again and highly recommend it to others. Thanks again Nancy 😀
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