The 3 stars is solely for the view of this place, everything else barely meets the minimum expectation of the world-class traveller. Skybar is definitely THE number 1 spot for tourists, and definitely THE top 3 top-of-mind place for locals to take friends/family/colleagues who are visiting KL simply because the view is pretty awesome (no arguments there). Other than that, don't expect fancy cocktails (safer to order champagne/wine/beer/vodka-soda)...do expect loud commercial or dated trance music coming from speakers that are of 2 star quality, lots of tourists, maybe some hookers, plenty of old men and extremely slow service.