Posted on Jun 9, 2026
Caomeiputaorou
The hotel's public areas are lovely, and while breakfast isn't extensive, there's enough to fill you up with good choices. The hot springs area is also great, with complete facilities and amenities.
The only downside was the room. When we stayed, there was a constant, strange noise from some equipment – I'm not sure if it was the air conditioning, exhaust fan, or something else. We didn't bother changing rooms to avoid hassle. Also, it was incredibly dry in the room during winter, and even though there was a humidifier, it was very noisy when turned on. 😂
Perhaps a summer visit would be more comfortable.
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Price per night from:RUB 37,966
Posted on Apr 11, 2026
Guest User
This hotel is definitely one for the bucket list! The service is excellent, and the food is delicious. They also offer a shuttle service to Karuizawa Station, with a polite driver and soft music playing in the car. My only minor complaint is that the hotel doesn't provide bicycle rentals, but you can easily find rental shops nearby.
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Price per night from:RUB 41,654
Posted on Jan 23, 2026
Giftintouch
Absolutely impressed! It truly lives up to its reputation as a resort town – peaceful, beautiful, and with amazing views. The rooms were incredibly clean, the service was excellent, and the onsen was a perfect 100. The classic-style rooms were clean and cozy, with high-quality furniture. I would definitely return if I have the chance. Parking is free for those with cars, and the hotel also offers a shuttle service for train travelers. The food is high-quality, and the restaurant, rooms, onsen, and views are simply stunning.
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Price per night from:RUB 41,066
Posted on Oct 27, 2023|Standard Twin Room
MeowVanWhat an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel.
Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself.
We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet.
In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies.
Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!
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Price per night from:RUB 9,461
Posted on Apr 10, 2026
SSLinethegreat
Had a really pleasant stay overall. The place was very clean and well-maintained, and the location was convenient for getting around. Service was excellent 👍 staff were friendly and helpful throughout our stay. Amenities were also complete and comfortable. Would definitely recommend for couples looking for a smooth and enjoyable stay.
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Price per night from:RUB 10,368
Posted on Apr 7, 2026
Guest User
Excellent! The environment is beautiful! The room is clean! The service is great! The food is decent! The hotel facilities are very comprehensive! It feels wonderful to look out at the snow-capped mountains! Very comfortable! It's very close to the ski resort!
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Price per night from:RUB 19,975
Posted on Feb 9, 2025|Japanese Western
Ganmeiren
Recommend one night and two meals. You can choose Japanese and Western breakfast. I choose one a day. French dinner🤩, hahahaha, the service can feed me.
Hygiene: clean and comfortable, the room is large.
Service: Whether it is the front desk, the station or the ski resort shuttle bus🚌, it is available at any time✅
Environment: ٩(๑^o^๑)۶ It is so beautiful. It is very close to the station. It would be perfect if there is a hot spring. Walk to take the bus and go to the Stone Church and Yuntang Pool.
Facilities: You can rent ski equipment at the hotel. It is also okay to return it later. You can put it in the drying room by yourself.
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Price per night from:RUB 22,096
Posted on Jan 3, 2026
Guest User
We had an absolutely wonderful stay at this resort. From the moment I arrived, the staff greeted me with genuine warmth and professionalism, making me feel instantly at home. The property itself is beautifully maintained, with stunning views and thoughtful touches that create a relaxing atmosphere. Every detail—from the comfortable rooms to the delicious dining options—was carefully curated to ensure a memorable experience. I was especially impressed by how impeccably clean everything was, including the public bathrooms and hot spring area. The staff cleaned up immediately after use, which made the whole environment feel fresh and cared for. I truly appreciate the team’s dedication to hospitality and excellence, and I would highly recommend this resort to anyone looking for a perfect getaway.
We are deeply grateful for the extraordinary care shown by the hotel assistant Akemi during our stay. When we were unexpectedly stuck in the snow in a remote area, she walked alone to find us and kindly offered assistance to call for tow truck support. She then guided us safely back to the hotel, even though we had already checked out, and welcomed us with tea and biscuits to keep us warm while we waited. Her thoughtfulness and dedication went far beyond duty, and her kindness turned a stressful situation into a touching memory. Thank you sincerely for such genuine hospitality—it is something we will never forget.
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Price per night from:RUB 13,297
Posted on Jul 1, 2026
Grace_youngThis hotel is super convenient! A skybridge on the second floor connects directly to JR Nagano Station, so you don't have to worry about rain or sun – getting around is a breeze. Bus stops for Zenko-ji Temple and Togakushi Shrine are just a stone's throw away. The rooms are spacious and clean, clearly well-maintained and regularly renovated. If you get a high-floor room, you can even enjoy views of the mountains. The bathroom amenities are complete, and everything is spotless. The buffet breakfast is excellent, featuring local Shinshu ingredients with both Japanese and Western options that taste great. Overall, it has a classic, reliable city hotel vibe, with its standout feature being the incredible transportation links. It's an excellent base for sightseeing in Nagano or for those just passing through. Being right next to JR Station and the MIDORI shopping mall, plus having stores like Don Quijote across the street, makes it incredibly handy!
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Price per night from:RUB 6,728
Posted on Dec 10, 2025
ANDREI POG.
This was my first experience at a mountain hotel with hot springs. It was a pleasant surprise to encounter staff who spoke many languages. The atmosphere was very intelligent, calm, and set the perfect mood for an unforgettable vacation. I recommend everyone stay here for at least 2-3 nights; you'll have an unforgettable experience that will make you want to return in the future. Absolutely delighted! Maybe it's because it's only my second time in Japan? Such lovely memories.
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Price per night from:RUB 31,262