We chose the hotel cos' it was conveniently located near the train station as we wanted to go to the Osaka expo. The rooms were ok. Housekeeping service was good. The Reception lady on our check in day (10/5 ) was not particularly friendly or helpful - perhaps she was busy. Upon check out today ( 10/7 ), however, the 2 ladies ( one from Indonesia ) were very helpful and the Japanese receptionist helped us refill our form to send our bags to Nagoya and called the receiving hotel in Nagoya to check that they will receive our bags. We are very grateful to her n I am sorry that I did not get her name but she was on duty this morning at 10.45am. Our room number was 3526. We also had a drink at the lounge bar on 20th floor on 10/6 night n it was quite nice. Overall, a nice experience at the hotel because of the Receptionist who helped us with our bags today (10/7 )and the Receptionist ( from Indonesia)who recommended us breakfast places n was very friendly and kind. Thank you. View from 35th floor lift landing.
Fantastic Hotel, very clean very spacious and they cannot do enough for you, very handy location being 50 m from the main airport to Nanda railway line, you don’t hear the railway line and we got a room on the 24th floor with fabulous views over the harbour, would not hesitate to recommend this hotel to anyone especially if you want to tour around and see the surrounding towns, I can’t think they will be a better hotel in a better location in Osaka
10 out of 10 for me
Hotel near Shinsaibashi/Namba/Yotsubashi,Osaka25.9% of visitors choose this area
MMaria Charo2025.07.25
The hotel is in between Shinsaibashi Station and Nagahoribashi Station. The staff are polite and friendly. The room is decent size for two people, though 2 open luggages can only be done halfway open, but sti ok. There’s free hot & cold drinks at the lounge area which is open from 5am to 12mn.
The buffet breakfast is nice, mostly local Japanese foods (which we like), i can say that the cereal can be considered western. 😁
There’s a family mart just 2-5mins walk. And you can also walk to Namba from the hotel.
Overall, it is a good hotel choice when in Osaka.
Hotel near Osaka Station/Umeda/Yodoyabashi/Hommachi,Osaka1.2% of visitors choose this area
GGuest User2025.10.31
Location is convenient but requires 5 to 10 mins walk to nearest train station. It's in a business neighbourhood so not many late night food options available around but its a nice quiet place to go back to after a day out at bustling umeda or namba. Hotel room was really spacious, nicely done up and comfortable; I wish I had one more night here. Service staff at the lobby were all friendly and they very graciously gave me an early check-in when there was a room available. Highly recommended!
Hotel near Shinsaibashi/Namba/Yotsubashi,Osaka25.9% of visitors choose this area
GGuest User2025.12.02
I have a great stay at Citadines. Was not expecting a lot as i merely booked it as the one day tour company request to stay in hotel near Namba. It definitely exceeded my expectations in many ways. Location is around 200m to Kuromon market where you can find plenty of goodies and food. It also connects to the popular Dotonburi where you will go crazy finding outlets like Onitsuka Tiger & Popmart as well as popular eateries like Ichiran ramen! Good to book a premier room that comes with a kitchen. It does daily housekeeping with lounges & a launderette. Very happy to stay there! Highly recommended!
Hotel near Shin-Osaka/Esaka/Juso,Osaka1.7% of visitors choose this area
Ccroral2025.10.24
Completely exceeded my expectations! The lobby decor is grand yet cozy 🏡, and the bellhop was super enthusiastic about helping with luggage 🧳. The room's soundproofing was so good I couldn't hear any noise 🤫, and waking up to the morning sun was incredibly refreshing 🌞. Checkout was super fast, no long waits ⌛. Highly recommended!
Hotel near Osaka Castle/Kyobashi/Eastern Osaka,Osaka
1118942****2025.11.19
The hotel's surroundings are excellent, with convenient transportation; there are 3 subway stations within 1 km. However, I did notice some discrimination against Chinese guests, especially from the breakfast restaurant staff. Their service attitude clearly differed between Chinese guests and Caucasians. While it might not bother everyone, it was noticeable. Overall, this hotel is still worth staying at. The room cleaning was also very good and timely.
ABSOLUTELY GORGEOUS PLACE!! 💯 Was greeted with a minion-themed entrance when we walked in and the staff were very friendly. The hotel room was by far the best we have stayed in our entire Japan trip with a huge space and beautiful sight of the ocean (caught the sunrise view in the early morning too), and the breakfast was even better with the most delicious spread of Japanese food 😍 just a short 5min walk away from USJ entrance. Only downside is no convenient store in the hotel that opens 24/7, but there's a Lawson nearby at the hotel opposite us. Would highly recommend this place for at least 2 nights if you are here to visit USJ!
Excellent location for visit to Expo. The hotel is located right next to the bus terminal for buses to expo west gate, and literally right across the road from JR Sakurajima that connects you by train to rest of osaka, especially the osaka expo liner that brings you direct to Osaka station in 13min.
Also enjoyed the onsen though it was way too crowded probably because of full capacity during the expo. But in general top marks for amenities and location.
Great
1273 reviews
9.3/10
Price from
€ 107
per night
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8.9/10
Very Good
DDingmaomisThe room design was modern and minimalist, making excellent use of the space, and it was spotless. My only minor complaint was that the air conditioning unit was a bit noisy, which unfortunately led to a restless first night. I particularly enjoyed the outdoor lounge on the ground floor. The Western-style set breakfast was also quite delicious. Overall, I was very satisfied with this hotel.
Hotel near Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka
Price per night from:€ 59
9.6/10
Amazing
MMengmengmamaChoosing InterContinental Osaka was hands down the smartest decision I made!
The location is absolutely phenomenal! A shopper's paradise! Major malls and flagship stores are right downstairs, making it incredibly convenient to get all your favorite items in one go!
The rooms are incredibly spacious! In Japan, where space is a premium, the InterContinental's rooms feel like a true luxury. We booked a king room and even added an extra bed, and it still didn't feel cramped at all! The bathroom was also large and bright, and being able to lie down and gaze at Osaka's vibrant cityscape made it absolutely worth it!
The service was exceptionally thoughtful! From check-in to check-out, every single staff member was polite, attentive, and incredibly detail-oriented. The front desk, housekeeping, concierge... even the parking and luggage storage services were absolutely faultless!
When checking out, they even proactively offered to weigh my luggage. The most delightful surprise was when a staff member wished me ”Gong Xi Fa Cai” in Chinese – it felt so incredibly welcoming!
It truly proved to be a brilliant choice to stay at InterContinental Osaka! Next time I'm in Osaka, I'm definitely booking this place again!
AAnonymous UserThis hotel is super easy to find, right by Exit 1 of Dobutsuen-mae Station, and it's literally next door to the Shinsekai area with Tsutenkaku Tower. It's incredibly convenient for both transport and sightseeing.
They have their own hot spring, which is amazing for relaxing after a day of exploring. The room size is pretty decent too, definitely more spacious than your typical Japanese express hotel. Plus, the breakfast spread offers a good variety. I'd definitely consider staying here again on my next trip to Osaka!
MM253364****The hotel is conveniently located right above the Daimaru department store at Umeda Station, surrounded by the famous Umeda shopping district – super convenient! Our first meal in Osaka, an okonomiyaki, was enjoyed in the food court downstairs, and it was absolutely delicious. The hotel service was also excellent; a kind staff member helped us with our luggage to our room upon check-in. Later that night, we noticed our room was getting colder and colder. Even with the thermostat set to 30 degrees, it made no difference, and even with an extra blanket, we were still freezing. It turned out the air conditioner was blowing cold air. We reluctantly called the duty staff, and despite a slight communication barrier, they quickly upgraded us to another room. Although it was a bit hectic and inconvenient in the middle of the night, the issue was resolved perfectly. A big thank you to the duty staff member (whose name I regrettably didn't get) who helped us solve the problem and move our luggage that night. I'll definitely choose this hotel again when I visit Osaka in the future.
MMaria CharoThe hotel is in between Shinsaibashi Station and Nagahoribashi Station. The staff are polite and friendly. The room is decent size for two people, though 2 open luggages can only be done halfway open, but sti ok. There’s free hot & cold drinks at the lounge area which is open from 5am to 12mn.
The buffet breakfast is nice, mostly local Japanese foods (which we like), i can say that the cereal can be considered western. 😁
There’s a family mart just 2-5mins walk. And you can also walk to Namba from the hotel.
Overall, it is a good hotel choice when in Osaka.
MM14152****The location is super convenient. It's right by the M subway line, providing easy access to Shinsaibashi, Namba, and Tennoji. There are several 7-Eleven stores nearby, making it easy to grab anything you need. Hotel service was very attentive. Check-in is on the 16th floor, where the floor-to-ceiling windows offer stunning views and great photo opportunities. The room was clean, and I was pleasantly surprised to find Pola brand toiletries. My room wasn't facing the main road, so I had no issues with disturbing street noise at night. Overall, a highly recommended stay.
Hotel near Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka
Price per night from:€ 95
9.1/10
Great
AAnonymous UserThe room was decent. The first highlight was the spacious public bath, which had a great variety of options. The second highlight was the luggage storage area – it was quite large, convenient for self-service, and even had a scale for weighing bags. The downside was the strict 3 PM check-in time; you couldn't check in even a minute early without paying a fee. I probably arrived too early because I wanted to go to the outlet mall.
QQiAbsolutely loved this hotel ❤️
☀️: The room curtains effectively blocked out the morning sun, the bedding was soft, and there was a choice of two pillow types.
🛁: The bath was wonderfully relaxing, and their foam facial cleanser was so impressive I even took a photo of it to buy later!
🪥: I brought my own toiletries, so I didn't check theirs. I also didn't get around to using the self-service laundry room on the fifth floor.
☕️: If you prefer to stay in, you can make pour-over coffee in your room. Or, you can head down to the lounge on the L (Lobby) floor for a drink.
💁: A staff member at the front desk spoke fluent Chinese, and the check-in process was very efficient.
🚇: The hotel has excellent public transport links, there are plenty of supermarkets nearby, and the area felt very safe at night.
👍 Would definitely recommend to friends.
Hotel near Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka
Price per night from:€ 41
9.3/10
Great
XXiaoniumiemiemieThe biggest surprise was the transportation; Shinsaibashi Station's Exit 8 subway entrance leads directly and seamlessly into the hotel lobby.
The hotel's location is truly a golden hub. Daimaru department store is right across the street, and the bustling Dotonbori is just a few minutes' walk away, making shopping and dining incredibly convenient. You can purchase one-day passes for Universal Studios Japan (USJ) directly at the front desk. USJ is about a 30-minute drive from the hotel, which greatly simplifies trip planning.
While the hotel has been around for a while, the rooms are spacious by Japanese standards. Even with a child, we didn't feel cramped at all. Overall, this place met all the core needs for a family with kids regarding transportation, location, convenience, and basic services. Highly recommended!
XXiemimiThe hotel view is absolutely fantastic, offering a great cityscape of Osaka. From the better room types, you get a direct view of a large area of Umeda, including the train station. The decor is European style, though it feels a bit 'knock-off' – like a fake European imitation. The details don't hold up under close inspection, and the cleanliness is noticeably not as good as in Tokyo. They're very generous with amenities, providing a lot. Breakfast is à la carte, suitable for those who enjoy Western breakfast; I found it pretty good, and the bread was quite tasty. There was a musty smell in the room, so overall, it didn't feel very high-end. The bedding was also quite ordinary. Its strengths are definitely the view and the value for money.
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