Fast check in process by Mr Saran. Easy parking access (no need to take any parking ticket. Receptionist will register your car plate number and you can enter and out from parking lot how many time you want). Requested birthday decorations and im so happy when i saw the decoration. It was so amazing! And we get small cake too! Thanks St Giles Wembley Penang for this hospitality!
Booked Premier King room. I was impressed by the cleanliness and comfort room. The room was spacious. The bed was comfortable just the pillow is a bit hard for me. Nice view from the room. Quiet room.
Breakfast 9/10. Many varieties of food. Delicious! Especially the taufufa. I repeat 3 times 😊.
Gym is pretty nice and had adequate equipment. Pool view is Komtar 💜 Great location. Walking distance to 1st Avenue Mall, and most places.
Hope this hotel will maintain the services, and cleanliness for long time. Will certainly return to St Giles Wembley Hotel on my next visit to Penang.
Best hotel ever. Location dia senang betul nak cari makan. Mcd pon walking distance je. Breakfast ok but not superb. Macam² pilihan ada. Swimming pool and safety very good. Guard always jaga. Pantai dia tak landai but ok for healing. Very kids friendly ya hotel ni
Love the design of the hotel. The room is huge by Penang standard and comes with lots of carpark. We had a really comfortable stay at Sho. The cons is the location which is located slightly away from the Center. The water pressure in the shower is sometimes too low. These are minor problems. Definitely will visit again
Excellent Family Experience at Parkroyal Penang Resort
Our recent stay at Parkroyal Penang Resort was truly enjoyable and memorable. From the moment we arrived, every staff member — from the parking guards and bellmen to the café, restaurant, pool, and housekeeping teams — was genuinely friendly, helpful, and welcoming.
Special thanks to Ms. Elita and Ms. Hema for their warm hospitality during check-in and clear explanation about the resort facilities. Appreciation also to Ku Irham, who patiently showed us several room options and helped us choose the most suitable one for our family. The view from our room was lovely — I could watch my child playing in the pool below and still enjoy a nice beach view.
Grateful to Mr. Alfizan, the bellman, for his kind help with our luggage, and to the Chinese housekeeping lady (Level 2 near the kids’ pool) for her thoughtful reminder to keep our balcony door closed when monkeys were around — such great attention to detail!
We also truly appreciated the complimentary birthday cake for my wife. It was a wonderful gesture that made our stay extra special.
Breakfast was delicious with plenty of choices, room was clean and cool, and the atmosphere throughout the resort was relaxing and family-friendly.
Highly recommended for families looking for a warm and welcoming beach resort in Penang. We’ll definitely come back again!
It is more budget friendly hotel for families. It's basic, but adequate.
Reception is too big and void of furniture and decor.
I was given a corner room with door opening to the side away from corridor, though it made room smaller, but it was good as it prevented light spill underneath the door, and noise from noisey neighbors.
Only partial view of the sea, as very high rise condos infront of hotels took all the prime estate.
The shower is too near the glass panels and hot water doesn't work the maintenance guy have to come on 2 days to get it right. I hate the cold shower.
The AC is cold, newly renovated, but noisey.
TV channel is not the best, get to watch very old movies, like 60s.
Breakfast is Buffett style, not the 5 star hotel type, but still a good spread.
Didn't use the pool but it's fun for families.
Getting to the beach is thru lifts on the 7th floor, which brings you down to 1st floor to beach, but access is only from 8am to 8 pm. Signage is no good.
Wouldn't stay here again, though cheaper, but too basic, it's a watered down Holiday inn.
The hotel is conveniently located and offers a pleasant stay. However, the centralized hot water supply can be improved, as I’ve occasionally experienced a lack of hot water. The fan is noisy and could benefit from some maintenance. On the positive side, the air conditioning works well, and the daily room cleaning is thorough. The bed is comfortable, and everything else is well-maintained. Parking is available but limited. The view from the hotel is truly breathtaking!
Overall quite comfortable stay. Suite with 2 rooms was just nice for our family of 4. Extra space was an advantage with a kitchenette facility. Pool was nice even though a bit small. Still good enough for a few quick laps and views from pool was nice. Service is good. Staff is efficient and responsive when we requested for extra pillows, towels etc. Location is near to popular eateries but most convenient to drive or Grab around unless don’t mind walking a bit further.
Located around a new area that is going to be developed so almost nothing much to do around the area but very quiet. Luckily the food (scallop pesto pasta) in the hotel is good if you are feeling lazy and they are building a small mall at the GF and 1F so currently there is only Luckin Coffee downstairs. Nearest mall is about 12min drive away but a lively one. Great view of the river from the swimming pool.
Great service from the reception, especially Mr. Sri
Restaurants, Chulia streets where most pubs are located are all within walking distance.
A bit tricky to find the hotel carpark as the entrance is under a shop house pillar with BIG word Honda at the side wall
Recommend to walk to Red garden food court, nice food and vibes with performance
Stayed at Mercure Penang Beach recently — location is nice, right by the sea, and the staff were friendly and helpful throughout my stay. The breakfast spread was acceptable with some variety, though nothing outstanding.
That said, the hotel itself feels quite dated. The rooms and facilities could really use a refresh — furniture looks worn, and the overall atmosphere feels a bit tired. The pool area is pleasant but could be better maintained.
Overall, it’s okay for a short stay if you just want to be near the beach, but don’t expect a modern or luxurious experience. A decent stay, but time for some upgrades.
Very Good
1192 reviews
8.5/10
Price from
AU$ 81
per night
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7.6/10
Good
GGuest Userthis hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
JJohnsonYeohGreat service from the reception, especially Mr. Sri
Restaurants, Chulia streets where most pubs are located are all within walking distance.
A bit tricky to find the hotel carpark as the entrance is under a shop house pillar with BIG word Honda at the side wall
Recommend to walk to Red garden food court, nice food and vibes with performance
WWenwuThe hotel is located in Teluk Bahang, furthest away from Batu Ferringhi Beach, offering excellent privacy and a peaceful environment. The room was spacious, clean, and comfortable, and the two swimming pools were great for relaxing. Although the beach area is small, it was still pleasant, and the breakfast variety was acceptable. However, the hospitality could be improved. I arrived at 1:30 PM and was informed that the room was not yet ready, and the receptionist would call once it was. Unfortunately, when I returned after 2:30 PM, the receptionist was missing, and I later found out that the room had already been ready for some time. Additionally, no welcome drink was offered upon arrival or during check-in. Overall, while the stay was comfortable and the facilities were good, the service experience was disappointing.
NNickyayaFast check in process by Mr Saran. Easy parking access (no need to take any parking ticket. Receptionist will register your car plate number and you can enter and out from parking lot how many time you want). Requested birthday decorations and im so happy when i saw the decoration. It was so amazing! And we get small cake too! Thanks St Giles Wembley Penang for this hospitality!
Booked Premier King room. I was impressed by the cleanliness and comfort room. The room was spacious. The bed was comfortable just the pillow is a bit hard for me. Nice view from the room. Quiet room.
Breakfast 9/10. Many varieties of food. Delicious! Especially the taufufa. I repeat 3 times 😊.
Gym is pretty nice and had adequate equipment. Pool view is Komtar 💜 Great location. Walking distance to 1st Avenue Mall, and most places.
Hope this hotel will maintain the services, and cleanliness for long time. Will certainly return to St Giles Wembley Hotel on my next visit to Penang.
AAnonymous UserExcellent Family Experience at Parkroyal Penang Resort
Our recent stay at Parkroyal Penang Resort was truly enjoyable and memorable. From the moment we arrived, every staff member — from the parking guards and bellmen to the café, restaurant, pool, and housekeeping teams — was genuinely friendly, helpful, and welcoming.
Special thanks to Ms. Elita and Ms. Hema for their warm hospitality during check-in and clear explanation about the resort facilities. Appreciation also to Ku Irham, who patiently showed us several room options and helped us choose the most suitable one for our family. The view from our room was lovely — I could watch my child playing in the pool below and still enjoy a nice beach view.
Grateful to Mr. Alfizan, the bellman, for his kind help with our luggage, and to the Chinese housekeeping lady (Level 2 near the kids’ pool) for her thoughtful reminder to keep our balcony door closed when monkeys were around — such great attention to detail!
We also truly appreciated the complimentary birthday cake for my wife. It was a wonderful gesture that made our stay extra special.
Breakfast was delicious with plenty of choices, room was clean and cool, and the atmosphere throughout the resort was relaxing and family-friendly.
Highly recommended for families looking for a warm and welcoming beach resort in Penang. We’ll definitely come back again!
GGuest UserOverall quite comfortable stay. Suite with 2 rooms was just nice for our family of 4. Extra space was an advantage with a kitchenette facility. Pool was nice even though a bit small. Still good enough for a few quick laps and views from pool was nice. Service is good. Staff is efficient and responsive when we requested for extra pillows, towels etc. Location is near to popular eateries but most convenient to drive or Grab around unless don’t mind walking a bit further.
AAnonymous UserIt is more budget friendly hotel for families. It's basic, but adequate.
Reception is too big and void of furniture and decor.
I was given a corner room with door opening to the side away from corridor, though it made room smaller, but it was good as it prevented light spill underneath the door, and noise from noisey neighbors.
Only partial view of the sea, as very high rise condos infront of hotels took all the prime estate.
The shower is too near the glass panels and hot water doesn't work the maintenance guy have to come on 2 days to get it right. I hate the cold shower.
The AC is cold, newly renovated, but noisey.
TV channel is not the best, get to watch very old movies, like 60s.
Breakfast is Buffett style, not the 5 star hotel type, but still a good spread.
Didn't use the pool but it's fun for families.
Getting to the beach is thru lifts on the 7th floor, which brings you down to 1st floor to beach, but access is only from 8am to 8 pm. Signage is no good.
Wouldn't stay here again, though cheaper, but too basic, it's a watered down Holiday inn.
GGoh Zhe LiangLocated around a new area that is going to be developed so almost nothing much to do around the area but very quiet. Luckily the food (scallop pesto pasta) in the hotel is good if you are feeling lazy and they are building a small mall at the GF and 1F so currently there is only Luckin Coffee downstairs. Nearest mall is about 12min drive away but a lively one. Great view of the river from the swimming pool.
Iizzat afifieverything is ok.. the breakfast food is delicious while eating you can see the sea.. the view is beautiful.. the location is good.. the beach is close to the hotel.. only the cleanliness is a little lacking in the room.. the bed sheet is dirty but a little.. the worst thing is the smell of the pillow is a bit less pleasant.. hope the hotel can make improvements
IieieiekaBest hotel ever. Location dia senang betul nak cari makan. Mcd pon walking distance je. Breakfast ok but not superb. Macam² pilihan ada. Swimming pool and safety very good. Guard always jaga. Pantai dia tak landai but ok for healing. Very kids friendly ya hotel ni
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