Posted on Apr 12, 2026
Guest User
From start to finish Dom Carlos Park did not disappoint.
Helpful staff took our bag up stairs on arrival.
Storage was available until our room was ready, map was given when requested to help us find our bearings.
Room clean with fridge with selection of minibar which could be purchased, safe was also available.
Towels were large and fluffy. Bed comfortable, with lovely pillows, black out curtains to help sleep.
Room service used first night with excellent food .
Breakfast was excellent good range of food. It was occasional busy and we were asked to wait in the lounge area but again well looked after and as soon as space was available we were taken in to wait.
Hotel is in a good location, a gentle walk down the avenue liberdade everyday to where the action is, such as Rossio Station where we caught the train to Sintra.
Great hotel would stay again.
Cab from airport to hotel €24 , Uber to airport €7
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Price per night from:DKK 590
Posted on Oct 31, 2025
Anonymous User
The room with bathroom inside the room with balcony.
No curtains on the beds, the light can bother, no privacy.
There is elevator, no problems with luggage.
There is a kitchen, but is closed in the night time.
The staff was very friendly and helpful.
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Price per night from:DKK 109
Posted on Mar 8, 2026|Deluxe Double Room City View
TomazzI recently stayed at Hotel Lumen and had a really great experience. The service was outstanding – the staff were friendly, helpful and always ready to assist with a smile. The rooms are delightfully spacious and modern, much larger than what you usually find, with comfortable king size bed.
The bar deserves a special mention:
they serve excellent drinks and cocktails, perfect for unwinding in the evening at also to see the lightshow from or going out to the patio
Location-wise, it's very convenient depending on your plans – close to metro and within easy reach of both the city center and other areas.
Overall, highly recommended for a comfortable and enjoyable stay!
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Price per night from:DKK 938
Posted on Jun 7, 2026
Guest UserOur go-to hotel in Lisbon. It's well-located (near Campolide and Sete Rios), the front office staff are excellent, the restaurant is very pleasant, and the beds are super comfortable, both in the suites and standard rooms. This is where our son learned to walk in 2024, and where we'll always return whenever we're in Lisbon.
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Price per night from:DKK 592
Posted on Dec 23, 2025
Guest User
The room is spacious. Clean and has good amenities. It smelled bad inside the elevator all the time. The lobby isn't very present with dirty floors. Breakfast was average. The location was good for me, but a few metro stops away from the touristy spots. But it's a safe location w plenty of other hotel chains, office buildings and restaurants.
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Price per night from:DKK 688
Posted on Jul 10, 2025|Standard Triple Room
Samya16I booked this hotel cause it a close location to many things around in Lisbon. While it is not a fancy hotel, it serves well for solo travellers and families. The room was very spacious and the AC worked well. The cleaning service came every day and left the room clean and fresh. Breakfast was included with our stay, and it was a usual hotel breakfast. You could pick from hot items such as scrambled eggs and meat products like beans and sausage or bacon. On one day they also had mushrooms. Then of course the bread variety and some pastry items such as croissant and muffins. Cheeses, yoghurt and fruits as well cereals were available. Eating breakfast at 10 AM usually filled us up for the day and we hardly ate lunch outside. The staff was friendly and when we requested an iron they provided that with no problem. The room had a small safe for valuables when we left for the day and plenty of storage space for the clothes and suit cases. The bathroom was very nice as well, lots of counter space and even a clothing line across the tub to hang some items to dry if you had to was a shirt or socks. The hotel is located across small soccer practice field so from our balcony we could watch people play some soccer games. Be advised the hotel is very close to the airport (about 10 min) so there was noise from planes but hardly noticeable. During our stay, 2 of the main elevators broke and were not usable but luckily we were on the second floor so taking the stairs was easy but they do have other elevators available. And for anyone not looking to leave the hotel for lunch or dinner, they provide plenty of dishes in their restaurant and bar area. But just a few steps around that area, you will find great places to eat such a Turkish restaurant with a 10 page menu I highly recommend to try.
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Price per night from:DKK 513
Posted on Dec 31, 2024|Twin Room With Rossio Square View
Guest UserI spent a 5 nights at My Story Rossio and here are some of my thoughts:
PROS:
- Excellent location. Hard to beat this prime location. It's at the heart of the city with lots of things to do in proximity. There's also a Metro station across from it so you can take the subway directly from the airport.
- Nice decors and overall pretty clean.
CONS:
- The biggest issue I had during my stay was the poor structure of the building leading to disturbing loud noises. During housekeeping hours, the door to the cleaning supplies kept being slammed. Every time it was slammed, my whole room shook and I jumped up. I called the front desk asking if they could be more gentle with the doors. I was told that that was the way housekeeping was and to call back only if it still happened after 5pm (after housekeeping hours). It was impossible to get any rest during the day. I understand that housekeepers need to do their job but I wonder if this issue could be fixed simply by changing the door hinge to a slow close hinge. Also, in the middle of the night, I would wake up by the creaking noises of people above me when they walked across the room.
- Second issue was the thermostat. It was not adjustable and could only be controlled by the front desk. For some reason, the hotel decided that all the rooms needed to be in heating mode during the night. It was so hot and stuffy that I was not able to sleep for many nights. I had to call the front desk in the middle of the night to turn it off but sometimes it would automatically switch back on. Then I requested to have the cooling instead of heating on but it would be too cold at night and there was no way to dial it myself. So throughout my stay, it would feel like being inside either a sauna or a freezer.
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Price per night from:DKK 712
Posted on May 11, 2026
Guest UserWe were originally scheduled to fly home on the same morning as our son, but on different flights. Around 5 AM that day, we found out our son's flight was canceled, while ours was still on schedule, leaving us with very little time. Our son wanted to stay an extra day at this hotel to use their gym (we had stayed there for a night two days prior). In my haste to book, I accidentally put my husband's name instead of my son's as the guest. We quickly checked on it after our flight landed, and thankfully, our son successfully checked in. So grateful! 😊 The Uber ride from the hotel to the airport was only CAD$6.
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Price per night from:DKK 574
Posted on Apr 19, 2026|Shared Dormitory, Mixed Dorm
Guest User
On a busy street, it’s not very quiet, but you can wear earplugs. Your experience depends on the other travelers, of course, if they are considerate.
The staff is very nice and accommodating.
The reason I like this place is because it has a lot of character. It’s a turn-of-the-last century, 1890s palace, with very fancy ceilings, parquet wooden floors, and a marble floor lobby. It’s a real palace, one of many in Portugal!
In 1914 it was rented to the Swiss Ambassador of Portugal. Although the place is quite dated now, it still has a lot of class.
If you have a little more money, you can rent a small suite, higher up and quieter, also with credit card points (free or almost ).
Unfortunately the internet only works in the lobby if you have a mobile phone. It seems to work fine for iPads and computers, strangely enough.
It has a kitchen and washer / dryer.
The fridge is old-style retro, as well as the deco in the whole hotel / hostel.
(small fridge, but it does have a small freezer, too.)
The place has a restaurant, which is popular. If you eat a large breakfast you can include it with your rent, it costs about 9€
(I don’t , so the kitchen was fine – modern electric stove top, microwave – no oven!)
The top bunk of a three-tiered system is fairly safe, as it has steps, instead of ladder rungs. It has wooden lockers (bring your own lock) and small boxes, hidden in the stairs at every bed level. Not for the faint of heart or those afraid of heights…
or those who can’t do stairs.
Two flights of stairs up! Shared rooms on first and second floors, kitchen is on the first.
No elevator to the shared rooms, unlike the suites.
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Price per night from:DKK 99
Posted on Nov 12, 2023
Guest User
didn't like:
1) bathroom sharing was not clearly stated in the listing , nor the reservation.
2) the gents bathroom was too small
3) the ceiling above washbasin in gents bathroom was too low.
4) room door did not close and thus had to be locked every time
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Price per night from:DKK 452