A good, clean business hotel with good value for money. Classic decor. Very friendly staff. A nice coffee shop on the ground floor and a small pool (open from 8 a.m. to 4 p.m.) on the roof terrace.
Apart from front desk receptionist who never smiled, greeted or said anything that might make travellers/ customers feel welcome, other staff were helpful and friendly. However, as the first person travellers encounter and deal with inside the hotel, after helpful bellboy taking our cases as we approached the front door, and doorman greeting us, this young lady could use a’refresher’ in PR / customer service and basic politeness!
The hotel was renovated in 2023 but the carpet in our room could use a thorough steam cleaning, in fact the attractive decor and overall impression are undercut by a badly stained carpet, something vacuuming cannot remedy.
Both my husband and I found the mattress uncomfortable- we like firm but this was hard - ‘like a board! I noted, and did not sleep well, turning frequently from one side to another. Had we stayed longer than two days, we would have asked to move rooms or have a ‘topper’ added.
There were several good restaurants in the neighbourhood as well as a buzzy night market. Centrally located, we were able to access tourist sites easily by tuk tuk.
Summary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
Nice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke.
Jatra Flagship Chattogram City Centre provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, you'll be grateful for the on-site complimentary parking at apartment.The apartment offers reception amenities including express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the apartment ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire apartment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at apartment come furnished with linen service and air conditioning, all designed with your ease in mind. Several chosen accommodations at Jatra Flagship Chattogram City Centre have a balcony or terrace incorporated into the room design.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Each day, arise to a delightful complimentary morning meal at Jatra Flagship Chattogram City Centre. Various excellent meal offerings at apartment ensure that enticing and easily accessible options are constantly available.
The room is clean and tidy. The service is good. Overall, the facilities, environment and health services are good. If you come to Bangladesh, if you live in a budget hotel, this is a good choice. 👍
A very overwhelming and professional service. Amazing staff and very friendly atmosphere. Comprising a roof top swimming pool, spa and gym. The location is very close to the beach. Very clean. Excellent. Loved it with my family.
Nice big room with a balcony .
Good Breakfast buffet 👍
I recommend this hotel
Very Good
1 review
8.5/10
Price from
DKK 202
per night
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8.2/10
Very Good
GGuest UserSummary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
GGuest UserA Memorable Stay at Ramada Cox's Bazar
My wife and I recently had the pleasure of staying at the Ramada in Cox's Bazar, and it was an experience we won't soon forget. Our trip started with an unexpected hiccup – a fire incident at Dhaka Airport forced us to take an overnight bus to Cox's Bazar. Arriving at the hotel on October 19th, we were understandably anxious about the room availability.
However, Ms. Fatima at the reception truly turned our experience around. Sensing our worry, she skillfully arranged an upgrade to a room with a stunning view. Her professionalism and kindness immediately impressed us and set the tone for a wonderful stay.
The hotel's location is simply unbeatable, with direct access to the beautiful, endless sandy beach. The rooftop restaurant offered breathtaking views, adding to the overall charm. Having traveled extensively, we were particularly impressed with the hotel's services. Our room was immaculate, with excellent bed comfort and cleanliness. The staff was well-mannered and proficient in English, making communication effortless. The lobby was also well-presented and inviting.
We would like to extend our sincere gratitude to the following staff members who made our stay exceptional: Ms. Fatima, Mr. Salim (the shuttle bus driver), the customer service team at the reception, the staff at the restaurants on levels 2 and 12, the chefs, floor staff, housekeeping, security personnel, and the porters. Everyone contributed to making our stay truly memorable.
We highly recommend Ramada in Cox's Bazar to anyone looking for a remarkable hotel experience.
GGuest UserAll over the experience was good. The hotel is nearer to the laboni and sugandha beach. So easily anyone can walk and reach the shore within 10 minutes.
All the Burmese shop are 5 minute walking distance and affordable than anywhere else.
Most of the known restaurants like al goni, handi, palongki ar nearer and we do not have any trouble to find out a place for dining.
We got a buffet breakfast for two morning of our stay and there are varieties in menus for two days so it became enjoyable as there is no significant repeatation. But if Desert item and fruit juice were available, it'be topnotch hospitality.
The swimming pool is just amazing and we had fun there. At a time I felt I was drowning in the pool don’t know how, the responsible person was running towards me for my scream and made me relaxed. Thanks to them.
We got a room for two bed for four people and everything was quite good.
But the thing I mention about the hotel is the cleanliness. As a 5 star hotel the management should be more cautious about cleanliness of room and washroom they serve us.
The common washroom in lobby are too odorous that no one can use it.
The washroom in the prior room was not so clean.
The room bed cover and comforter are not so clean as well.
If they look into this, the Hotel Cox Today will be the first choice ever.
Apart from this, this journey was too good.
Thanks to the hotel Cox today and trip.com to find me a good search.
GGuest UserThe room was very clean and tidy. The location is right at the center of Cox’s Bazar, which was very convenient. I really liked the staff — they were humble, friendly, and very cooperative.
AAbul KoyarA very overwhelming and professional service. Amazing staff and very friendly atmosphere. Comprising a roof top swimming pool, spa and gym. The location is very close to the beach. Very clean. Excellent. Loved it with my family.
GGuest UserApart from front desk receptionist who never smiled, greeted or said anything that might make travellers/ customers feel welcome, other staff were helpful and friendly. However, as the first person travellers encounter and deal with inside the hotel, after helpful bellboy taking our cases as we approached the front door, and doorman greeting us, this young lady could use a’refresher’ in PR / customer service and basic politeness!
The hotel was renovated in 2023 but the carpet in our room could use a thorough steam cleaning, in fact the attractive decor and overall impression are undercut by a badly stained carpet, something vacuuming cannot remedy.
Both my husband and I found the mattress uncomfortable- we like firm but this was hard - ‘like a board! I noted, and did not sleep well, turning frequently from one side to another. Had we stayed longer than two days, we would have asked to move rooms or have a ‘topper’ added.
There were several good restaurants in the neighbourhood as well as a buzzy night market. Centrally located, we were able to access tourist sites easily by tuk tuk.
AAkter TaniaRoyal Pearl Suites is truly a gem for travelers seeking comfort and luxury at an affordable price. The hotel boasts beautifully designed rooms with modern interiors, cozy bedding, and all the facilities you need for a stress-free stay. The staff are exceptionally courteous, always ready to assist with a smile, which makes the experience even more pleasant. The serene ambiance and excellent cleanliness standards create a homely yet elegant environment. Its prime location offers easy access to the beach, restaurants, and shopping areas, making it perfect for both relaxation and exploration. Highly recommended for a delightful and memorable getaway.
TTomi72A good, clean business hotel with good value for money. Classic decor. Very friendly staff. A nice coffee shop on the ground floor and a small pool (open from 8 a.m. to 4 p.m.) on the roof terrace.
AAnonymous UserNice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke.
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