We had an amazing time here the staff are very friendly, the food was very nice and a variety. The drinks are better than most 4 stars I stayed at. The location is on point, the rooms are comfortable enough, it's worth vtge prices. Thanksvto the restaurant and bar staff for working hard to please the customer. The pools are clean and well located. They also have a pool bar which is not part of all inclusive. Drinks are reasonably priced too. I will definitely go again.
Beautiful resort, stylish and relaxing. I had a front pool room and was perfect apart they don’t have queen or king size bedrooms.
I slept very bad, the 2 single beds (not even attached to each other) and pillows are very uncomfortable.
Hope they’ll invest in comfort , I would definitely come back.
Friendly service, always helpful. Breakfast was tasty and with lots of choices. You need mostly a taxi to truly move around, but that's not a big issue, in my opinion. Spacious rooms with nice balcony and the pool was great.
It's a hotel for mass tourism... and achieves good success that way so all was well arranged for guests. Some trivial problems may come for individual guests in that setting... Such as parking our rental car was a bit difficult due to the lack of parking spaces at nights. Oh well... It was a nice stay for us anyway.
Hotel with a good location in the old hill, near all the points of interest.the normal indoor room , the comfortable bed.The only one but is the bathroom that you can swallow when you enter and leave
The service and staff were great, the cleaning was very good, the location is not bad, but it is not close to the beach, but if I want to make a negative review with the outdated state of the building, we were very disappointed that an establishment of the Axel group was In this state, we chose the establishment because it belongs to the Axel chain which has very good taste and decoration. The Axel Maspalomas leaves a lot to be desired and the apartments, bathrooms and interior of the building are very old and not renovated, it only has a slight facelift.
At this point, very bad and total disappointment for us.
Very clean and nice, large rooms. Only the condition of the balcony (very old and not very appealing) makes me deduct a point for the amenities. Good service, a bit out of the way for my destination, the Yumbo Center, but with good bus/taxi connections and plenty of restaurants in the immediate vicinity.
Hard rock is a big hotel so the bus stop is in front of is. However the bed got too soft because of heavy use. Hotel breakfast is on point, there are a lot of guests but still many choices of selection available.
A charming, old-fashioned hotel in an isolated, spectacular location. Food in restaurant is authentic and excellent, even if the service is a bit slow. I stayed in 6 places in El Hierro, and no question this one is the top as regards international service standards. I had a room with a balcony and it was lovely, with the only annoyance for me being that all rooms seem to offer 2 twins beds and none with one double bed, which is pretty common among old-style Spanish hotels.
Es war ein schöner Urlaub. Na am Meer mit Swimingpool. Die Rezeption konnte alle Sprachen die man braucht
Very Good
64 reviews
8.3/10
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