Regular visitor to Penang, about 5 times per year.
First time staying in this hotel and I must say it is the best in terms of location, especially for foodie like me. Yummy is everywhere once I step out of this hotel.
Only downside, there is no bedside power point to pluck in to charge my phone. So every time a notification tone comes in, I gotta get out of bed to go check on it.
Other than that, all is excellent.
Attach a couple of photos on the most popular food just along the street outside the hotel.
Room is clean though toilet slightly a bit small. One thing that not good is the sound insulation is quite bad. Can hear sound travel as next door room make some noise. Can be annoying if the next door room make continuous sound.
Location in the heart of Georgetown where can walk anywhere to all the sightseeing place.
The hotel has a good location. The room is medium-sized, decent enough to stay in. The bathroom amenities are nice — the shampoo and shower gel smell good and seem to be of good quality. However, there’s no toothbrush provided, and only one thin, old towel that’s been used for quite some time, though it was clean enough.
I’d deduct points for cleanliness, as it seems they only clean the frequently used areas such as the bed, table, and floor. The shelves and drawers still had dust, and the bedside table was also dusty. In my room, the sofa had a very strong unpleasant smell, like old urine, with visible stains — I didn’t dare to use it. There was also a strange smell in the room, not quite like perfume, and it took a while for my nose to get used to it.
Overall, it’s acceptable for a short stay, but there’s definitely room for improvement.
Fast check in process by Mr Saran. Easy parking access (no need to take any parking ticket. Receptionist will register your car plate number and you can enter and out from parking lot how many time you want). Requested birthday decorations and im so happy when i saw the decoration. It was so amazing! And we get small cake too! Thanks St Giles Wembley Penang for this hospitality!
Booked Premier King room. I was impressed by the cleanliness and comfort room. The room was spacious. The bed was comfortable just the pillow is a bit hard for me. Nice view from the room. Quiet room.
Breakfast 9/10. Many varieties of food. Delicious! Especially the taufufa. I repeat 3 times 😊.
Gym is pretty nice and had adequate equipment. Pool view is Komtar 💜 Great location. Walking distance to 1st Avenue Mall, and most places.
Hope this hotel will maintain the services, and cleanliness for long time. Will certainly return to St Giles Wembley Hotel on my next visit to Penang.
All in all, not dat bad. The location of dis hotel is nice, those spots r very nearby. However,the WiFi is too terrible, even I using their WiFi or my own data I still can’t got it well. Besides , the sea view was alright even though I’m still disappointed thought dat the sea view would be very nearby the hotel but actually there’s still a distance. Additionally, the breakfast was okay nothing special , the menu almost same every day
Best hotel ever. Location dia senang betul nak cari makan. Mcd pon walking distance je. Breakfast ok but not superb. Macam² pilihan ada. Swimming pool and safety very good. Guard always jaga. Pantai dia tak landai but ok for healing. Very kids friendly ya hotel ni
Hospitality is superb, but the only downside is the kids' pool. It was so slippery at the 3 hoops sections. Slipped and fell hard on it. Hurt my wrist as I used my wrist to break the fall. It happened too fast.. hopefully, the maintenance could look into it and really scrubbed it as it is indeed very dangerous for the kids.
Hospitality and service were amazing. The staffs were friendly and very helpful, check in and check out process were smooth, need to pay deposit RM6 at receptionist.
Room size was quite small but the bed was cozy enough, toilet was clean and the water pressure is good.
Amenities & breakfast spread can really be improved. The pool was small but it has kids pool, overall stay was good.
Located near to lots of eateries and shops. Around 10 mins to Queensbay mall.
Love the design of the hotel. The room is huge by Penang standard and comes with lots of carpark. We had a really comfortable stay at Sho. The cons is the location which is located slightly away from the Center. The water pressure in the shower is sometimes too low. These are minor problems. Definitely will visit again
Excellent Family Experience at Parkroyal Penang Resort
Our recent stay at Parkroyal Penang Resort was truly enjoyable and memorable. From the moment we arrived, every staff member — from the parking guards and bellmen to the café, restaurant, pool, and housekeeping teams — was genuinely friendly, helpful, and welcoming.
Special thanks to Ms. Elita and Ms. Hema for their warm hospitality during check-in and clear explanation about the resort facilities. Appreciation also to Ku Irham, who patiently showed us several room options and helped us choose the most suitable one for our family. The view from our room was lovely — I could watch my child playing in the pool below and still enjoy a nice beach view.
Grateful to Mr. Alfizan, the bellman, for his kind help with our luggage, and to the Chinese housekeeping lady (Level 2 near the kids’ pool) for her thoughtful reminder to keep our balcony door closed when monkeys were around — such great attention to detail!
We also truly appreciated the complimentary birthday cake for my wife. It was a wonderful gesture that made our stay extra special.
Breakfast was delicious with plenty of choices, room was clean and cool, and the atmosphere throughout the resort was relaxing and family-friendly.
Highly recommended for families looking for a warm and welcoming beach resort in Penang. We’ll definitely come back again!
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GGuest Userthis hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
JJohnsonYeohGreat service from the reception, especially Mr. Sri
Restaurants, Chulia streets where most pubs are located are all within walking distance.
A bit tricky to find the hotel carpark as the entrance is under a shop house pillar with BIG word Honda at the side wall
Recommend to walk to Red garden food court, nice food and vibes with performance
CCSMORIONRegular visitor to Penang, about 5 times per year.
First time staying in this hotel and I must say it is the best in terms of location, especially for foodie like me. Yummy is everywhere once I step out of this hotel.
Only downside, there is no bedside power point to pluck in to charge my phone. So every time a notification tone comes in, I gotta get out of bed to go check on it.
Other than that, all is excellent.
Attach a couple of photos on the most popular food just along the street outside the hotel.
GGuest UserThe hotel has a good location. The room is medium-sized, decent enough to stay in. The bathroom amenities are nice — the shampoo and shower gel smell good and seem to be of good quality. However, there’s no toothbrush provided, and only one thin, old towel that’s been used for quite some time, though it was clean enough.
I’d deduct points for cleanliness, as it seems they only clean the frequently used areas such as the bed, table, and floor. The shelves and drawers still had dust, and the bedside table was also dusty. In my room, the sofa had a very strong unpleasant smell, like old urine, with visible stains — I didn’t dare to use it. There was also a strange smell in the room, not quite like perfume, and it took a while for my nose to get used to it.
Overall, it’s acceptable for a short stay, but there’s definitely room for improvement.
GGuest UserRich in history, incredibly spacious, and perfect for drivers | 4.7/5
I stayed for one night at the Eastern & Oriental Hotel, Penang. My overall experience was fantastic: The atmosphere was elegant and serene, with public areas and architectural details steeped in history and a sense of grandeur. Both the room and bathroom were exceptionally spacious, with a comfortable layout, making it effortless to spread out luggage. It was very convenient for self-driving guests, with clear entry and exit points and smooth luggage loading/unloading.
In summary: If you're looking for a heritage hotel that perfectly balances historic charm with generous space, this place is definitely worth a stay.
WWenwuThe hotel is located in Teluk Bahang, furthest away from Batu Ferringhi Beach, offering excellent privacy and a peaceful environment. The room was spacious, clean, and comfortable, and the two swimming pools were great for relaxing. Although the beach area is small, it was still pleasant, and the breakfast variety was acceptable. However, the hospitality could be improved. I arrived at 1:30 PM and was informed that the room was not yet ready, and the receptionist would call once it was. Unfortunately, when I returned after 2:30 PM, the receptionist was missing, and I later found out that the room had already been ready for some time. Additionally, no welcome drink was offered upon arrival or during check-in. Overall, while the stay was comfortable and the facilities were good, the service experience was disappointing.
NNickyayaFast check in process by Mr Saran. Easy parking access (no need to take any parking ticket. Receptionist will register your car plate number and you can enter and out from parking lot how many time you want). Requested birthday decorations and im so happy when i saw the decoration. It was so amazing! And we get small cake too! Thanks St Giles Wembley Penang for this hospitality!
Booked Premier King room. I was impressed by the cleanliness and comfort room. The room was spacious. The bed was comfortable just the pillow is a bit hard for me. Nice view from the room. Quiet room.
Breakfast 9/10. Many varieties of food. Delicious! Especially the taufufa. I repeat 3 times 😊.
Gym is pretty nice and had adequate equipment. Pool view is Komtar 💜 Great location. Walking distance to 1st Avenue Mall, and most places.
Hope this hotel will maintain the services, and cleanliness for long time. Will certainly return to St Giles Wembley Hotel on my next visit to Penang.
GGuest UserThe hotel location is good; close to the famous temple Kek Lok Si and Penang Hill as well as many coffee shop, food market and small restaurants.. but the hotel looks worn out and only the very basic are provided. The hotel does not provide breakfast.
Lobby area has an unpleasant smell (coming from the drainage just outside the hotel main entrance. Hope they could do something about it as it’s not appealing at all for the hotel.
We stayed for 2 nights but no housekeeping was done. No hand towels, only 2 bath towels that looks very old though still clean.
Staff at the reception counter were quite helpful.
On the whole, for the price it’s still worthwhile.
AAnonymous UserExcellent Family Experience at Parkroyal Penang Resort
Our recent stay at Parkroyal Penang Resort was truly enjoyable and memorable. From the moment we arrived, every staff member — from the parking guards and bellmen to the café, restaurant, pool, and housekeeping teams — was genuinely friendly, helpful, and welcoming.
Special thanks to Ms. Elita and Ms. Hema for their warm hospitality during check-in and clear explanation about the resort facilities. Appreciation also to Ku Irham, who patiently showed us several room options and helped us choose the most suitable one for our family. The view from our room was lovely — I could watch my child playing in the pool below and still enjoy a nice beach view.
Grateful to Mr. Alfizan, the bellman, for his kind help with our luggage, and to the Chinese housekeeping lady (Level 2 near the kids’ pool) for her thoughtful reminder to keep our balcony door closed when monkeys were around — such great attention to detail!
We also truly appreciated the complimentary birthday cake for my wife. It was a wonderful gesture that made our stay extra special.
Breakfast was delicious with plenty of choices, room was clean and cool, and the atmosphere throughout the resort was relaxing and family-friendly.
Highly recommended for families looking for a warm and welcoming beach resort in Penang. We’ll definitely come back again!
WWenwuOzo Hotel Georgetown is conveniently located in the heart of Georgetown, making it easy to access nearby attractions. The hotel is clean, comfortable, and offers good value for money.
However, there are a few downsides — the reception on the ground floor is often unattended, making parking and retrieving your car inconvenient. The soundproofing is poor, as you can clearly hear other guests showering. Lastly, the Wi-Fi connection is unstable and frequently disconnects.
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