Hotel with excellent rooms, great food and very good service, especially the very attentive young people, such as Joana and Bárbara at the reception. In the restaurant: Beatriz, Daniela, Bruno and Paulo.
I had the opportunity to talk to them and they were always very helpful. The hotel has a great spa, the only thing it loses out on is that it is outside and there is no gym.
Another thing I found good was the bathroom, with a shower and very modern.
Reasonable hotel, we found a very good price here on Trip.
Positive points: Smells good, welcome drink of Port wine at reception, some nice details, as you would expect in a 4-star hotel. Good cleaning and room service. Good rooms and breakfast. Underground parking.
Negative points:
We didn't like the service and the reception staff.
We didn't have SPA robes in the room. It was a challenge to obtain, we were only given 2 for 4 people, and we had to ask for another 2 the next day. Unforgiven.
The SPA area was very weak, the Turkish bath didn't work, the indoor pool was old and the decor was outdated.
It was a special date, we made that clear several times and there was not a single attention from the hotel to the birthday people, not even a birthday candle, absolutely nothing. We would have to pay €30 to have our room decorated with sparkling wine. Because without paying, the hotel will not come forward with anything. It's a small hotel, we expected more customer attention.
Very satisfied, I had a good rest last night! In the morning, I walked out of the balcony to see the blue sky and the sea. I could almost see the other end of the sea on the American coast. There was also the first rainbow in 2024. I was full of hope and confidence in the future. !
The hotel was perfect, the attention was excellent and very fast check in. Parking at the hotel door free and very accessible if you carry baggage or cars.
The hotel is very well located on a beautiful place.
...Well to know, smoking rooms (information given in the description rooms) are not in most hotels, we talk about rooms with balcony, which includes that you can smoke only on the balcony or terrace but the price is more Cost more than the base.
This hotel is a good price-quality hotel, with the choice of comfort (store room), or for a very low price (small room with small window).
Located in the city centre, you can find there: many coffees with terrace making very cheap snacks, pharmacy, clothes, shopping center, and very good prices.
I was here to travel even further to the north to discover the hot natural sources in the mountains (and free: ”thermal bahos”, but the time (wind storm and rain) did not allow me to access it.
Inês at the reception is very welcome and helpful, like the Brazilian lady responsible for the household at the 7th floor.
Otherwise, generally, the managers have done their best to find me the room that is best for me.
Very good stay, I would come back to spring if I could.
Hotel location is really good, the room sees the riverside view, moliceira cruise ship pier is opposite, the surrounding restaurants are full, the hotel breakfast environment is elegant and comfortable, the Boteca restaurant introduced by the front desk staff, the fresh taste and price of the ingredients are reasonable. Next time I go to Aveiro, I will stay again 👍
The room is okay, the town is relatively small, very close to the town center, walked to find a restaurant, and saw a Chinese-owned friendship mall. Prices are relatively low in Europe, and I feel safe.
The staff are professional, the staff are excellent, and the SPA is wonderful.
Amazing
110 reviews
9.5/10
Price from
US$ 178
per night
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8.7/10
Very Good
Gguolin021The room is comfortable and the hotel service is good. The hotel is in a good location, there is a cruise ship terminal, and the lights are particularly beautiful at night. I hope to arrange a holiday with my family in the future.
GGuest UserThe hotel does not meet expectations, the photographs advertised on trip have nothing to do with reality, they should fix the damage. We thought it had a jacuzzi on the roof that we never found. As for the location, it is very good, everything is close at hand to be able to walk, the cleaning girls are very nice and every morning they bring you clean towels and make your bed, they also help you with whatever you need.
Overall rating: Could be improved
JJanusz z OlsztynaIf someone is looking for a non-commercial place, but at the same time warm, friendly and naturally composed, then this is a 100% sure choice: without the advantage of form over substance, excellent cuisine (I recommend buying the HB option, it's worth it!), very friendly staff, no crowds and full harmony with the surrounding nature. The location on the lagoon itself adds an additional touch of nature. Away from the hustle and bustle, without rushing. You may get the impression that time slows down here a bit, or maybe it flows differently?
GGuest UserStayed one night. The room was comfortable and staff were friendly. The only problem was the coffee machine didn’t work at the breakfast buffet.
Aana_fortunatoAn absolute delight 😊 this is an incredible place in the middle of nature - the perfect place to unwind. The hotel has indoor heated pool, jacuzzi, Turkish bath, sauna and gym (all free access). The outdoor includes a kids park and a bar/caffee. The breakfast is amazing 👏🏻
I keep returning to this hotel 😍
Also to mention the hotel staff which is very kind, nice and helpful. A special kudos to Alexandre which is an amazing person and always available to help.
ZZhanshenjueqi2023I was very satisfied with this stay! The room was clean and comfortable, the bedding was soft, and I slept very well. The front desk service was warm and thoughtful, and they responded to every request. The breakfast was rich and delicious, and the transportation was convenient. I will come again next time!
AA. NegReasonable hotel, we found a very good price here on Trip.
Positive points: Smells good, welcome drink of Port wine at reception, some nice details, as you would expect in a 4-star hotel. Good cleaning and room service. Good rooms and breakfast. Underground parking.
Negative points:
We didn't like the service and the reception staff.
We didn't have SPA robes in the room. It was a challenge to obtain, we were only given 2 for 4 people, and we had to ask for another 2 the next day. Unforgiven.
The SPA area was very weak, the Turkish bath didn't work, the indoor pool was old and the decor was outdated.
It was a special date, we made that clear several times and there was not a single attention from the hotel to the birthday people, not even a birthday candle, absolutely nothing. We would have to pay €30 to have our room decorated with sparkling wine. Because without paying, the hotel will not come forward with anything. It's a small hotel, we expected more customer attention.
HHaHotel location is really good, the room sees the riverside view, moliceira cruise ship pier is opposite, the surrounding restaurants are full, the hotel breakfast environment is elegant and comfortable, the Boteca restaurant introduced by the front desk staff, the fresh taste and price of the ingredients are reasonable. Next time I go to Aveiro, I will stay again 👍
MMadalena Dias dos SantosFabulous. Impeccable service and staff, spa with very good heated pool. Sauna and jacuzzi included in the spa. The spa was free for guests to enter. We had dinner at the hotel restaurant and the chef deserves a Michelin star at the very least. It was simply divine. The breakfast was also very good. What an unforgettable experience, we felt as if we had enjoyed first class service in the 1920s. The whole atmosphere makes the guest feel like they are traveling back in time with all the luxury. The rooms are modern and comfortable. I've been to many guesthouses, but I've never been to a place like this that met all the requirements and gave that feeling of lost luxury. A jewel to (re)discover. The best historic hotel in Portugal. I will definitely be back very soon as there is no other palace hotel or guesthouse that comes close to this one.
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