Universal Studio Singapore Tickets & Guide

Universal Studios Singapore, nestled in Resorts World Sentosa, offers 28 diverse rides, shows, and attractions across seven unique zones, making it a standout among the six global Universal Studios parks.

Operating Hours: Everyday 10am to 7pm, Saturday 10am to 8pm Address: 8 Sentosa Gateway, Singapore 098269
Reviews of Universal Studios Singapore
4.7/5
15008 reviews
5/5
You can have fun in half a day! You can enjoy a lot if you stay for a full day!! Generally, you can meet the characters right away without having to wait in line, but it didn't go according to the app's schedule at all💦 Sometimes the characters wouldn't appear even when we went at the scheduled time💦 I think if there was a sign with the time written on it at the greeting location, they would be there? It was my first time at Universal Studios so I was a bit confused about that💦 But it was a really cute and fun park!!! There were hardly any lines for the attractions either, so I especially recommend going on a weekday if you don't like crowds!
review picture
5/5
Universal Studios Singapore is Universal's smallest themeparks, composed of 7 themed areas, Such as Hollywood, New York, Sci-fi, Ancient Egypt, The Lost Worlds, Far far away, ans the Newest expansion, Minion Land. It is highly interactive. With regular shows, rides and attactions to choose from.Came here during Late September and there was a Universal Horror Nights, The park itself has been transformed to accomodate Scare zones, Haunted house, special merchandise and food.
review picture
5/5
We bought tickets right at the box office because our Union Pay didn't work. You have to go to the rides first thing in the morning, straight to the roller coasters and top attractions, otherwise you have to wait in line for an hour or more. It's all beautiful and fun, but time flies, especially when it's wasted standing in line 🤦‍♀️.
review picture
4/5
🎢✨ Sharing my experience visiting Universal Studios Singapore 🇸🇬 One of the places I was most looking forward to on this Singapore trip was Universal Studios Singapore (USS) 🎬🎡. It was such a fun and worthwhile day! Even though I'm not usually a big fan of thrill rides, the atmosphere in the park was fantastic. I enjoyed walking around and taking photos; there were plenty of spots to visit throughout the day. 🎟️ First Tip: Buy Tickets in Advance I recommend buying tickets online before your trip. It's more convenient, saves you time queuing, and you should check for promotions on different platforms before buying, as prices vary considerably at certain times. 🚇 Transportation From the city center, you can take the MRT to HarbourFront station and then walk to VivoCity to catch the Sentosa Express to Sentosa Island. Getting around is quite easy, and there are signs everywhere. If you don't want to take the train, you can also take a taxi or hail a ride. ⏰ What Time Should You Go? I recommend going right when it opens, as it gets crowded later in the day, especially for popular rides. If there are rides you really want to experience, get in line early, then explore and take photos later. 🎢 Tips for Rides If you don't want to waste time waiting, try using Single Rider on players that have this slot.
review picture
5/5
If you are in Singapore I’ll recommande it
review picture

Unbeatable Singapore Triple-Park Pass!

Planning a 2026 getaway? Buy Two, Get One FREE! Purchase your Universal Studios Singapore and S.E.A. Aquarium tickets together, and we’ll throw in an Adventure Cove Waterpark ticket absolutely FREE. Valid for travel between March and October 2026.

Plus Singapore Popular Attractions Pass (includes 25+ popular attractions)! AUD $136 for unlimited access to popular attractions in Singapore!

Universal Studios Singapore Ticket Prices, Express Pass & Promotions

Recommended Hotels Near Universal Studios Singapore

  • Hotel Michael Singapore

    Located within Sentosa, one of the nearest hotel to USS

  • Equarius Hotel

    Located within Sentosa, one of the nearest hotel to USS

  • Travelodge Harbourfront Singapore

    The nearest hotel to USS, located outside of Sentosa. Next to Vivo City.

Universal Studios Singapore

Planning a DIY getaway to Singapore? A visit to the iconic Universal Studios Singapore (USS) tickets is an absolute must. From the heart-pounding action of TRANSFORMERS The Ride: The Ultimate 3D Battle to the vibrant, photo-worthy streets of the newly anticipated Minion Land, there is endless fun to be had. To make the most of your adventure without blowing your budget, locking in the best USS ticket offers beforehand is key!

Skip the long ticket windows on-site—buying at the gate wastes precious park time and causes you to miss out on cheaper online rates. Trip.com has you covered with exclusive Universal Studios Singapore ticket promotions starting from just AUD 82.69, plus an additional 8% stackable discount coupon for unbeatable value.

Ready to unlock the cheapest USS tickets? This complete guide reveals top-tier ticket deals, a seamless online booking walkthrough, and insider park hacks to save you both time and money!

Universal Studios Singapore Opening Hours & Location

Universal Studios Singapore Location & Opening Hours

Universal Studios Singapore is Southeast Asia’s first Universal Studios theme park, offering various thrilling rides, captivating shows, and immersive attractions based on the blockbuster movies and television series.

  • Opening hours: Universal Studios Singapore typically opens from 10:00 AM to 7:00 PM, or 10:00 AM to 8:00 PM.
  • Location: 8 Sentosa Gateway, Singapore, 098269

The opening hours can vary according to the season and special events, please check the official website for the most accurate information.

June is the start of the Kids' Day season! Enjoy a family trip to Singapore with tickets up to 50% off from 1 June to 31 August 2026.
Singapore Zoo
Book Your Tickets Now!

Universal Studios Singapore Halloween 2026

1_Universal Studios Singapore Halloween Horror Nights

Universal Studios Singapore Halloween Horror Nights 14 runs on select nights from September 25 to November 1, 2026, featuring local heartland horror centered around the mythical Karang Guni Man.

Event Details

  • Dates: 18 select nights from 25 September to 1 November 2026
  • Hours: 7:30 PM to 12:30 AM
  • Non-Peak Dates: 25, 26 September; 1, 2, 3, 8, 9, 15, 16 October
  • Peak Dates: 10, 17, 22, 23, 24, 29, 30, 31 October; 1 November

Haunted Houses & Scare Zones

  • 4 Haunted Houses:
    • Karang Guni: The Cursed Collection
    • Singapore's Most Haunted: ON AIR
    • Chatterbox Charlie's Vaudeville Horrors
    • Made in Hell: XL Robotics
  • 2 Scare Zones: The Raveyard and Necropolis: The Serpent's Crossroads
  • 3 Live Shows: Including the grand opening Scaremony.
Universal Studios Singapore Halloween Horror Nights
4.6/5
75 reviews
5/5
Great.
review picture
5/5
club pandemonium was a really nice show!
review picture
5/5
Wow, very nice we enjoyed and too happy overall.
review picture
5/5
RIP TOUR worth for the money
review picture
4/5
If you don’t enjoy long queues—or would rather fit more into the night—the R.I.P. Tour is worth considering. The biggest difference for us was being able to skip the regular queues for the haunted houses and rides, which saved time and made it easier to experience more.There were a few extra perks too: meal vouchers, discounts and a complimentary photo from the meet-and-greet. Those added a little more value to the experience.It does cost more than a regular ticket, so it may not suit everyone. But if your priority is spending less of the night in line, the tour can make HHN feel much more manageable. Check the inclusions when booking, as package details can vary.
review picture

How to go to Universal Studios Singapore?

How to go to Universal Studios Singapore

Universal Studios Japan Transportation | Quick Comparison Table

Method

Estimated Cost (AUD)

Best For

MRT + Monorail

~$6.30 total

Balance of speed and cost

Public Bus

~$1.40

Budget travelers

Taxi / Grab

$10 - $21

Families & convenience

Cable Car

~$36.55

Sightseeing & views

MRT Train & Sentosa Express (The Most Popular Route)

  • Route: Take the North-East or Circle Line to HarbourFront Station (NE1/CC29). Head to the 3rd floor of the VivoCity shopping mall to board the Sentosa Express monorail.
  • Travel Time: Approx. 35 minutes.
  • Approx. Cost: MRT fares are roughly $2.10 AUD, and the Sentosa Express is about $4.20 AUD (round trip).

Public Bus

  • Route: Board the RWS8 bus from the stop opposite VivoCity or at the Merrill Lynch HarbourFront station.
  • Travel Time: A quick 10–15 minute trip.
  • Approx. Cost: Roughly $1.40 AUD.

Taxi or Ride-Hailing (Grab/Gojek)

  • Route: Direct door-to-door service from anywhere in Singapore.
  • Travel Time: Between 15 minutes and 1 hour, depending on traffic and your starting point.
  • Approx. Cost: Typically ranges from $9.85 to $21.10 AUD.

Sentosa Islander Shuttle (On-Island Only)

  • Route: If you are already staying at a hotel on Sentosa, use the complimentary island shuttle.
  • Travel Time: A short hop depending on your resort's location.
  • Approx. Cost: Free for island guests.

Singapore Cable Car (The Scenic Route)

  • Route: Board at Mount Faber or HarbourFront Tower Two. Disembark on Sentosa and take a short walk or the monorail to the park entrance.
  • Travel Time: About 15 minutes for the flight, plus transfer time.
  • Approx. Cost: A round-trip ticket is approximately $36.55 AUD.
🎁 Book Flights to Singapore & Best Singapore Hotels. Fast Singapore eSIM.

Best time to go to Universal Studios Singapore

Best time to go to Universal Studios Singapore
The best time to visit Universal Studios Singapore typically depends on a few factors, including weather, crowd levels, and special events. Here are some factors to help you plan your trip:
  1. Climate Considerations: Singapore features a tropical rainforest climate, staying warm and humid year-round. For more comfortable outdoor exploring, consider visiting between November and January, when temperatures are slightly milder.
  2. Managing Crowds: To beat the queues, aim for a weekday visit outside of peak school holiday periods (March, June, September, and December). You'll generally find the park much quieter when local schools are in session.
  3. Seasonal Events: Look out for annual highlights like Halloween Horror Nights or festive Christmas celebrations. While these draw larger crowds, they offer exclusive themed experiences you won't find at other times.
  4. Holiday Peaks: Keep an eye on the Singaporean public holiday calendar; these dates often see a significant spike in local visitors.
  5. Operating Hours: Always verify the park’s schedule before you head out. Arriving at "rope drop" (right when the gates open) is the best strategy to tick off the headliner rides with minimal wait times.

What to eat at Universal Studios Singapore

What to eat at Universal Studios Singapore
Universal Studios Singapore offers diverse dining options that cater to a wide range of tastes. Here are several popular restaurants within the park:

Popular restaurants

Cuisine Type

Themed Land

Highlights

Mel's Drive-In

American

Hollywood

This classic American restaurant serves traditional American dishes such as burgers, fries, and milkshakes.

Loui's NY Pizza Parlor

Italian-American

New York

Offers New York-style pizza by the slice or whole, along with other Italian-American favorites like spaghetti and meatballs.

Discovery Food Court

Asian and Western

The Lost World

Features a prehistoric theme and serves a mix of Asian and Western dishes, including laksa, Hainanese chicken rice, and roasted chicken.

Far Far Away's Friar's

Fast Food

Far Far Away

Offers fast food options like fried chicken, fish and chips, and burgers, ideal place for a quick bite while enjoying the attractions in this area.

Oasis Spice Café

Middle Eastern and Indian

Ancient Egypt

Offers a variety of Middle Eastern and Indian dishes, such as kebabs, biryani, and tandoori chicken. The décor features an exotic atmosphere.

StarBot Café

Fast Food

Sci-Fi City

The café is often themed with sci-fi elements, and you might find décor or menu items inspired by robots and futuristic concepts.

Things to do at Universal Studios Singapore

Things to do at Universal Studios Singapore
Universal Studios Singapore offers 6 themed lands, each offering a unique atmosphere, attractions, shows, shops, and dining options. Here's an overview of the things you can do in each land:

Themed Zone

Top Attractions & Highlights

Pro-Tip for Visitors

Hollywood

Hollywood Dreams Parade & Lake Hollywood Spectacular

Perfect for those who love the classic "Golden Age" glamour and iconic architecture.

New York

Sesame Street Spaghetti Space Chase & Steven Spielberg’s "Lights, Camera, Action!"

Don't miss the street performers and the hyper-realistic New York Public Library backdrop.

Sci-Fi City

Transformers The Ride & Battlestar Galactica (Human vs. Cylon)

This is the adrenaline hub—head here first if you're a fan of high-speed thrills.

Ancient Egypt

Revenge of the Mummy & Treasure Hunters

Features incredible detail; a must-see for fans of immersive, tomb-raiding adventures.

The Lost World

Jurassic Park Rapids Adventure & the Waterworld stunt show

Ideal for dinosaur fans and those looking for high-octane, action-packed performances.

Far Far Away

Shrek 4-D Adventure & Enchanted Airways

Features the stunning Far Far Away castle—the ultimate spot for a magical photo op.

Book Cheap Flights to Singapore
See 10 BEST Hotels in Singapore

Universal Studios Singapore Map

Universal Studios Singapore Map

Source: from rwsentosa.com

USS Themed Lands

Map Color

Highlights

Hollywood

Purple

Modeled after the real Hollywood Boulevard, this zone welcomes visitors with a dynamic architecture and palm trees. It features a replica of the famous Hollywood Walk of Fame.

New York

Green

Themed around the post-modern New York City, featuring landmarks like the New York Public Library and city skylines. It offers an immersive experience with its classic cityscape, neon lights, and facades.

Sci-Fi City

Blue

Themed around a futuristic metropolis and features some of the park's most thrilling rides. The highlight of this zone is the Battlestar Galactica: HUMAN vs. CYLON roller coaster, which is a pair of dueling coasters.

Ancient Egypt

Brown

Inspired by the historical era of the Egyptian Golden Age, this zone features pyramids, obelisks, and pharaoh statues. The environment is designed to resemble an archaeological excavation site.

The Lost World

Light Green

This zone is divided into two sub-areas: Jurassic Park and WaterWorld. Jurassic Park is themed like the Jurassic Park movies. WaterWorld is based on the film of the same name and hosts a live-action stunt show.

Far Far Away

Red

Inspired by the DreamWorks Animation's "Shrek" franchise, Far Far Away features a fairy-tale land with an iconic castle. Attractions in this zone include Shrek 4-D Adventure.

🎁 Book Flights to Singapore & Best Singapore Hotels. Fast Singapore eSIM.

Universal Studios Singapore Attractions

Universal Studios Singapore Attractions
Universal Studios Singapore is a theme park located within Resorts World Sentosa on Sentosa Island, Singapore. It features 28 rides, shows, and attractions in 6 themed zones. There are six main themed lands within the park, each offering unique attractions and experiences:

Universal Studios Singapore | Hollywood:

  • Hollywood Walk of Fame: Stroll down the replica of the iconic Hollywood Boulevard.
  • Pantages Hollywood Theater: A venue for live shows and performances.

Universal Studios Singapore | New York:

  • Lights, Camera, Action! Hosted by Steven Spielberg: Experience movie magic as you witness the effects of a major hurricane on New York in this special effects stage show.
  • Sesame Street Spaghetti Space Chase: A family-friendly indoor dark ride featuring the beloved Sesame Street characters.

Universal Studios Singapore | Sci-Fi City:

  • Battlestar Galactica: HUMAN vs. CYLON: A pair of dueling roller coasters that are sure to thrill any adrenaline junkie.
  • TRANSFORMERS The Ride: The Ultimate 3D Battle: An immersive 3D dark ride that puts you in the middle of the action with the Autobots.
Universal Studios Singapore Attractions

Universal Studios Singapore | Ancient Egypt:

  • Revenge of the Mummy: An indoor roller coaster that combines thrilling drops and turns with special effects and a storyline based on the popular "Mummy" franchise.
  • Treasure Hunters: A leisurely car ride that allows younger guests to explore an excavated Egyptian site.

Universal Studios Singapore | The Lost World:

  • Jurassic Park Rapids Adventure: A water ride that simulates a river rafting experience through dinosaur habitats.
  • WaterWorld: A live-action show featuring stunts and special effects based on the film "WaterWorld."
Universal Studios Singapore Attractions

Universal Studios Singapore | Far Far Away:

  • Shrek 4-D Adventure: An interactive 4-D film that continues the story of Shrek and his friends.
  • Enchanted Airways: A junior roller coaster that takes you on a flight over the land of Far Far Away.

Singapore Hotel Recommendations

Singapore

5 star

Grand Copthorne Waterfront Hotel Singapore

9/10Great1153 Reviews
Singapore River Singapore|2.11km from downtown
Before checking in, I communicated with the front desk and was able to check in early without any hassle, which saved me the trouble of dragging my luggage around. This was particularly thoughtful. The room was much larger than I expected, with an open and unconfining space. The twin room layout was very comfortable, and there was a leisure sofa by the window where I could relax and enjoy the river and city views. The bathroom had a wet and dry separation, and the facilities were well-maintained, making the overall impression clean and tidy. I especially want to commend the staff member Basravi. Their service attitude was excellent, they patiently answered all my questions, and handled things efficiently, leaving a great impression. The Grand Copthorne Waterfront Hotel Singapore's location is also convenient, with river views right outside the window, making it easy to get around and explore. Overall, my stay was very comfortable, and I would consider this hotel again next time I visit Singapore.
FromJPY 34,369

Royal Plaza on Scotts

9.1/10Great2196 Reviews
Orchard Road Singapore|3.66km from downtown
Booked 1 night stay for mother’s birthday. Hotel and the staff was excellent. Especially frontdesk staff named Shathees. Helpful and efficient. Requested for a room changed and he settled immediately without any waiting. Thumbs up Shathees for the excellent service. Food was superb.
FromJPY 27,486

Marina Bay Sands Singapore

9.7/10Amazing1735 Reviews
Marina Bay Singapore|0.99km from downtown
The hotel's facilities and services were impeccable. It was my mother's birthday during our stay, and they surprised her with a cake and upgraded our room to a suite, which I found incredibly touching. The infinity pool experience was superb; although we couldn't see the sunset due to hazy weather, the night view was absolutely captivating. We also visited the pool the next morning, and since there were very few people, I was able to swim without any obstructions for a long time, feeling like I had the entire massive infinity pool to myself. Before bringing my mother, I just wanted to try it out, but the experience far exceeded my expectations, so I would definitely love to come back again if I have the chance.
FromJPY 104,400

Carlton Hotel Singapore

9/10Great2005 Reviews
Marina Bay Singapore|1.78km from downtown
The hotel upgraded me to a corner top 3 floor unit without being prompt as they aware it was my birthday that day. A birthday cake greeted me personally by a staff member. Facilities were a bit run down, no bathrobe were provided. Water closet do not have bidet function water pressure can be improved, wash basin hot water takes quite a while to heat up. TV channels were limited especially sports channel and entertainment channel. AC is cold enough but noises were evident especially in middle of night. All day dining not available as Cafe at lobby were closed at between meals and no one picked up phone for room service at about 3pm but luckily plenty of food options at surrounding area like Chijmes. Pool a little too small but service staff were lively and cheerful and gym facilities were modern but shoulder/chest compression station was sorely missed.
FromJPY 24,690

Wyndham Singapore Hotel

8.6/10Very Good2295 Reviews
Marina Bay Singapore|1.34km from downtown
1. Location: The hotel boasts an unbeatable location, very close to City Hall MRT station. You can take the underground D exit directly to Funan Mall, and the hotel is right next door once you surface. You can walk or take the MRT to any attraction in the city. Within a 10-15 minute walk, you can reach the National Gallery, National Museum, Clarke Quay, and Merlion Park. The MRT takes you to Chinatown, Little India, and Kampong Glam, among other places. 2. Environment and Facilities: We chose a premium bay view room in the South Tower on a higher floor, specifically to avoid the dampness issue in the North Tower next to the fire station that some reviews mentioned. A big shout-out to the front desk (we happened to encounter a staff member who spoke Chinese); their attitude was excellent, and our request for a quiet room was met to the fullest extent possible. As for the room's interior, it's up to the standard of a traditional, established five-star hotel. The bathroom is a bit small and there's no bathtub, but the view outside the window is fantastic! You can see the entire bay, including a distant view of the Merlion.
FromJPY 27,063

Show more

Family friendly

Studio M Hotel Singapore

8.1/10Very Good1035 Reviews
Singapore River Singapore|1.77km from downtown
The Walkable Budget Stay: ”Mind-blowing! The hotel is in a quiet area, but not far from the shops and restaurants. The room was tidy and fresh, and the staff are polite and offer a warm smile.” its very good staying and booking here in 💖💕💓♥️😘🌺🩷🎊🎉😻🥰😘😋🤩🥳🤩🎊🎉
FromJPY 23,210

Siloso Beach Resort - Sentosa

8/10Very Good1261 Reviews
Sentosa Island Singapore|4.92km from downtown
The hotel is pretty good, with a very convenient location. Right outside, you'll find the shuttle bus stop, and down the stairs is Xylokastro beach. The hotel has a restaurant, making dining easy, and there's a small supermarket next door for convenience. The hotel environment is nice; if you book two rooms, they can be adjoining with a connecting door that opens. There's also a Chinese-speaking front desk staff member. Service, however, is a bit hit-or-miss. We stayed for two days and asked for an extra blanket countless times, but never received one.
FromJPY 19,781

D'Resort @ Downtown East

8.4/10Very Good721 Reviews
Singapore Changi Airport Region Singapore|16.02km from downtown
When we checked in, we were greeted by a lovely lady. We were all looking tired from our travels and seeing that, she gave us a complimentary upgrade to 2 queen beds. When we entered in the room it was soooo spacious! Please pass on my gratitude to this lady. This hotel was definately in a walkable distance from Wild Wild Wet - water theme park and also a shopping mall so it was really convenient. I chose this place as it was so near to the airport and we didnt have to travel to far as well. Thank you for an amazing stay with you and we hope to be back soon.
FromJPY 19,499

JEN Singapore Tanglin by Shangri-La

9.1/10Great1857 Reviews
Orchard Road Singapore|4.03km from downtown
Located at the quiet corners of Tanglin Road, next to MRT station just one station away to Orchard Road Shopping belts. Next door to Tanglin Mall which has a few nice restaurants and bars + SevenEleven 24hours outlets. Warm, attentive & professional front office staffs make one welcome and speedy check in seamlessly. Lobby area have enough seating for guests while waiting for their business. Good enough room & bath room size. Especially the bath cubicle and generous kig size bed. Horizon Club Lounge was cosy but expected better quality foods & drinks items for afternoon tea & evening happy hours. Breakfast was at the main restaurant is good size and foods varieties just nice. Both Horizon Club Lounge & Main restaurant coffee machines their coffee tastes light seems diluted with more water ratios ...
FromJPY 24,644

Village Hotel Bugis by Far East Hospitality

8.4/10Very Good860 Reviews
Bugis Singapore|2.59km from downtown
The room was large, but dated with old furnishings. I have to commend the housekeeping staff, they did an amazing job with the cleaning despite the age of the place, and their service was excellent. The front desk staff, however, were quite mediocre. Maybe it's a local thing, whatever. 😐
FromJPY 19,828

Show more

Gym

lyf Bugis Singapore managed by The Ascott Ltd

8.6/10Very Good1851 Reviews
Bugis Singapore|2.32km from downtown
Cool youth hotel. There's a bar called Mars downstairs with live music (probably only on weekends), and a cafe-like place outside. I also liked the neighborhood; it's conveniently located near several art universities, so there's an art vibe everywhere. I understand this is a budget option for Singapore, so the rooms are small but very well-designed, and all amenities were provided. No deposit was required at check-in! There are various eateries and a 7/11 nearby.
FromJPY 18,935

Hotel Royal Queens Singapore

8.7/10Very Good1638 Reviews
Bugis Singapore|1.94km from downtown
Traveling to Singapore, the hotel room was spacious and very comfortable. The air conditioner was a bit noisy but didn't affect my sleep. The best part was the excellent service, and they had staff who spoke Chinese. There's a water dispenser in the middle of each floor, so you can fill up plastic bottles before heading out, as water in Singapore can be a bit expensive. When I was struggling with my luggage, a staff member proactively opened the door at the ramp entrance for me.
FromJPY 18,042

V Hotel Lavender

8.4/10Very Good3526 Reviews
Lavender Singapore|3.37km from downtown
Very convenient location, just a short walk from the MRT station, making it easy to get around Singapore. The only suggestion would be the drinking water arrangement. The hotel provides a water filter instead of bottled water. The filtered water tasted fine, but providing reusable glass bottles filled with filtered water daily would be more convenient and still environmentally friendly.
FromJPY 16,985

Furama RiverFront

7.9/10Good893 Reviews
Singapore River Singapore|1.87km from downtown
The room was decent and very affordable. It was very clean, and the location is excellent, near the Singapore River in the city center, close to Merlion Park and Clarke Quay. Public transportation is convenient, and the front desk staff were very enthusiastic and helpful. It's perfect for business travel.
FromJPY 21,965

Robertson Quay Hotel

7.5/101926 Reviews
Singapore River Singapore|1.59km from downtown
THIS HOTEL IS CYLINDRICAL BECAUSE THEY'VE CUT EVERY CORNER! I really wanted to like this hotel. The location is excellent and the pool and surrounding gardens are genuinely lovely. Unfortunately, what started out as a promising stay (from the photos) turned into one of the most unsettling hotel experiences I've ever had. On my second night, at around 10pm, I encountered two men entering the rooftop pool on the 3rd floor. They asked me to hold the door open as I was returning to my room next door after a moonlit swim because they were laden with several carrier bags. I thought they were staff. The following morning, around 8am, I returned for a sunrise swim and recognised the same two men. They appeared to have spent the night sleeping on the sun loungers. They were smoking and drinking - polishing off an entire bottle of whisky at around 10am. There was no staff presence and seemingly nobody had checked the pool area for approximately 12 hours. I didn't feel safe swimming and reported what I had found to reception. Rather than feeling reassured, I was interrogated by reception staff and told there was no manager on duty. Their reaction was remarkably casual - they seemed fairly nonplussed, simply saying, ”We'll send someone up.” What concerned me most is that the lifts are not guest-card activated, meaning anyone entering the bustling hotel lobby can gain access to all guest floors. My room was on the third floor, adjacent to the pool. I later asked reception about the men. ”Oh yes, they're gone now.” No apparent apology, concern or urgency and still no manager available. When I left the following day, I specifically asked to speak to a manager and, once again, there was nobody on duty. Unfortunately, lax security and two unidentified men bedding down for the night at the pool wasn't the only problem. The thin mattress was so old and worn that the coiled springs were digging into my back, hips and elbows. The bedding was a scratchy brown blanket rather than a proper duvet. An enormous construction site next door started work at exactly 8am every day. The pool itself has seen better days. The sun loungers were worn, tired, smelly and in need of replacement. Even the blue pool slide advertised by the hotel was bone dry and completely out of use. There was no drinking water provided. When I asked for a bottle for the first night, I was told no. When I asked about a filtered water tap, I was told no - I could boil the kettle, drink the bathroom water or go to 7-Eleven. Their lackadaisical response was borderline laughable! One final warning for non-smokers: cigarette smoke is a significant issue. The Level 2 corridors are thick with smoke which permeates the hotel. If you are sensitive to smoke, I recommend requesting Level 3 or above, which benefits from an open atrium allowing air to circulate. Smoking around the pool was also constant during my stay. The Wi-Fi was patchy and there was absolutely no Wi-Fi around the pool. The irony is that the hotel has a beautiful rooftop pool and an excellent location. I gave both 5/5 because they genuinely deserve it. But I gave the service 1/5 because the lack of security, staff presence and management response left me deeply uncomfortable as a solo traveller. There wasn't a single corner of this hotel where I didn't feel like something had been cut back and, by the end, I couldn't help wondering whether I'd inadvertently booked myself into a budget youth hostel rather than a 3.5-star hotel, as advertised. What makes this all such a shame is the hotel's potential. With its riverside views, excellent location, beautiful rooftop pool and gardens, this could be an exquisite venue with a complete refurbishment and, crucially, the right management team. The bones are there - it just desperately needs care, investment and proper management. Beautiful location. Lovely pool. Enormous potential. Very uncomfortable stay.
FromJPY 9,726

Show more

Swimming pool

PARKROYAL on Beach Road, Singapore

9.2/10Great1250 Reviews
Bugis Singapore|2.46km from downtown
Had a really pleasant stay at PARKROYAL on Beach Road. The hotel is in a convenient location, making it easy to get around Singapore and explore nearby attractions and dining spots. The room was comfortable, clean, and well-maintained, with everything I needed for a relaxing stay. I especially enjoyed the overall atmosphere of the hotel — modern, welcoming, and comfortable without feeling overly formal. The staff were friendly and helpful throughout my stay, and the service was attentive and professional. The facilities were also well-kept, making the hotel a great choice whether you’re staying for a short getaway or a business trip. Overall, I had a very enjoyable experience and would definitely consider staying at PARKROYAL on Beach Road again. A comfortable hotel with a great location and good service.
FromJPY 33,171

PARKROYAL COLLECTION Marina Bay, Singapore

9.4/10Amazing2408 Reviews
Marina Bay Singapore|1.47km from downtown
The environment and facilities are excellent, living up to the image of a high-end hotel. The lobby decoration is particularly outstanding. Large malls are located on both sides, making shopping and dining very convenient. The service is professional and attentive. I'd like to share two small details: Firstly, the room has a capsule coffee machine. When I first checked in, I wasn't familiar with its operation and accidentally wasted the first capsule. It wasn't broken, just had a few small holes poked in it. I casually placed it with the other unused capsules. The next day, I found it had been replaced with a new one, which shows that the room was thoroughly cleaned and organized. Secondly, because I had an early flight, I needed to check out in the early morning. The hotel offers an express check-out process. You just need to fill out the check-out form in advance, drop it along with your room card at a designated spot, and you can leave directly. This definitely deserves praise.
FromJPY 51,143

Swissotel The Stamford Singapore

9.2/10Great4214 Reviews
Marina Bay Singapore|1.49km from downtown
Excellent location with landmark tower building on top of MRT, Raffle City Shopping Mall & lots of quality f & b outlets within walking distance. Professional guest relationship staff greeted upon checking in & out making it seamlessly smooth. A generous size bedroom with a King size bed, well designed bathroom with rain shower makes one feel on vacation. LVL 65 club lounge & LVL 70 Bar was a great place to chill with unbeatable views of the city. Both the bedroom & bathroom were very clean with quality Pillows, towels and bathrobes. Could be better to make it even better will be to provide more generous afternoon tea as compared to competitors. Certainly will come back for the unbeatable views.
FromJPY 44,753

Pan Pacific Singapore

9.1/10Great2576 Reviews
Marina Bay Singapore|1.61km from downtown
This was my first time bringing my mom to Singapore, and we booked two nights here. It took about 20-25 minutes by taxi from the airport to the hotel. As soon as we stepped out of the car, we felt right at home. The staff at the entrance helped us with our luggage, and a friendly bellhop guided us to the reception for check-in. The whole check-in process was very smooth, and the front desk staff spoke Chinese, which made communication very easy. Our room was on the 29th floor. The hotel has separate elevators for high and low floors. Our high-floor elevator was on the outside of the building, offering great scenic views. The room facilities were all good, especially the bathroom. The shower had excellent water pressure and was very comfortable, and the bathtub was convenient. The faucet even had direct drinking water, which was of good quality. The breakfast offered a wide variety of choices, including Western, Chinese, Korean, Japanese, Indian, and Singaporean cuisines. All the ingredients were fresh, and I especially loved the fishball noodles and the omelette – truly unforgettable. The pool had two areas, one deep and one shallow, with clean water and a beautiful environment, offering direct views of the Marina Bay Sands hotel. After seeing the pools of other hotels from the scenic elevator, I felt none were as good as this one. The hotel's location is also excellent. You can directly access Suntec City and Marina Square shopping malls from the second floor. Suntec City, in particular, has a ton of great food options, including Song Fa Bak Kut Teh! Getting to the MRT station is also very convenient, and it's just one stop to Gardens by the Bay. I especially want to commend the front desk staff (the one standing inside the door, not the one outside assisting taxi passengers). The first time I took a taxi to the Botanic Gardens, I asked him if my pickup location was correct. He directly called the driver for me and communicated with them to come to the correct spot. Later, I asked him for the shortest way to Song Fa Bak Kut Teh (Google Maps showed a 10-minute walk around a long way), and he told me I could just go up to the second floor. He was patient throughout! It's a pity I forgot his name, but if you could offer him an award, please contact me, and I can confirm who he is. I will definitely come back to Singapore! And I'll stay at this hotel again!
FromJPY 53,680

PARKROYAL COLLECTION Pickering, Singapore

9.3/10Great1677 Reviews
Chinatown Singapore|0.83km from downtown
Staying at PARKROYAL COLLECTION Pickering for this trip to Singapore far exceeded my expectations! The building, like an urban oasis, is incredibly distinctive with lush greenery all around, offering a sense of tranquility amidst the bustling city. The location is superb, within walking distance to Chinatown and Clarke Quay, and incredibly convenient for subway travel. The room was clean, comfortable, and well-maintained; the rooftop infinity pool had an amazing vibe. All staff members were polite, thoughtful, and promptly responsive. The food was exquisite and delicious. Whether for leisure sightseeing or urban exploration, this is an incredibly worthwhile hotel choice in Singapore. I will definitely prioritize staying here again on my next visit to Singapore. Highly recommended!
FromJPY 45,364

Show more

Show more

FAQs about Universal Studios Singapore

Zora

Zora

Trip.com Blogger

View profile

Hi, I am Zora from Shanghai, I've explored many spots across China, and also taken me further abroad including Australia, Malaysia, Finland and so on. For me, travel is about connecting deeply with each place. As a true travel enthusiast, I love diving deep into all the travel hacks, from booking secrets and ride-hailing discounts to travel promotions. I'm here to share every trick I know, guaranteed to help you save big and travel smart. Let's explore the world cleverly together!

431 articles
Blogger
Trip.com
>
Hotels
>
Universal Studios Singapore