Planning to choose Virgin Australia but confused about Virgin Australia lounge? This article will explain what it is, how to access it and domestic locations.
What is the Virgin Australia Lounge?
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The Virgin Australia Lounge is designed to be a premium sanctuary away from the busy terminal. Whether you need to catch up on emails or unwind before your flight, the lounge provides a sophisticated environment to enhance your travel journey.
Virgin Australia Lounge | Food to Enjoy
- All-Day Dining: Enjoy a variety of breakfast, lunch, and dinner options.
- Fresh & Onsite: All meals and tasty snacks are prepared fresh onsite daily, offering a rotating menu to suit the time of day.
Virgin Australia Lounge | Drinks to Refresh
- Barista Service: Expertly made barista coffee and a selection of premium teas are available all day.
- Cold Refreshments: A wide range of soft drinks is available at any time.
- Wine & Beer: From 12:00 PM onwards, you can enjoy a curated selection of premium Australian wines and local craft beers.
Virgin Australia Lounge | Facilities for Your Comfort
- Stay Connected: High-speed free Wi-Fi is available throughout the lounge, along with printing services for any last-minute business needs.
- Freshen Up: Dedicated shower facilities are available if you want to refresh before your flight.
- Towels & Toiletries: Fresh towels are provided upon request at the reception desk.
Who Can Access Virgin Australia Lounge?
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Virgin Australia Lounge | Pay-As-You-Go (Single Entry)
- Availability: Purchase at lounge reception (subject to space).
- Timing: Access available up to 2 hours before departure.
- Pricing: Adults $65 | Children (2–17) $45 | Infants (<2) Free.
- Note: Valid for departure only; not available upon arrival.
Virgin Australia Lounge | Velocity Frequent Flyer Members
Membership Tier | Pre-Departure Access | Guest Allowance | Arrival Access |
Platinum / Plus | Complimentary | 3 Adults + 3 Children | Yes (up to 60 mins) |
Gold | Complimentary | 1 Adult + 3 Children | Yes (up to 60 mins) |
Silver | Use 2 Digital Passes | No extra guests* | No |
Lounge Member | Complimentary | 1 Adult + 3 Children | Yes (up to 60 mins) |
*Silver members may use their second pass for a guest if both are flying Virgin Australia same-day.
Virgin Australia Lounge | Business Class Passengers
- Access: Complimentary pre-departure and arrival access (up to 60 mins).
- Guests: No additional guests permitted.
Virgin Australia Lounge | Partner Airlines & Credit Cards
- Partner Airlines: Eligible elite members of Singapore Airlines, United, Qatar, Air Canada, Virgin Atlantic, and South African Airways have pre-departure access. (Check specific tier rules for guest allowances).
- Credit Cards:
- Amex Platinum/Centurion: Cardholder + 1 guest (must be on the same flight).
- Westpac/Virgin Money/Amex Velocity Cards: Usually include 2 single-entry passes per year (valid for 2 hours pre-departure; no arrival access).
Virgin Australia Lounge | Special Routes (Link Airways)
- Flexible/Freedom Fares: Complimentary access in Sydney, Brisbane, Melbourne, and Canberra.
- Other Fares: Must purchase a single-entry pass.
Virgin Australia Lounge | Essential Rules to Remember
- Premium Entry (Brisbane): Available for Business Class, Velocity Gold/Platinum, and Lifetime Lounge members.
- Arrival Access: Only available to Business Class and Gold/Platinum/Lounge members (subject to space). It is not available for Single Pass holders or Silver members.
- Guest Definition: Infants under 2 years always enter free and don't count toward guest limits. Children are aged 2–17.
- Operational Constraints: Lounges open 60 minutes before the first flight. Entry is always subject to "space availability"—if the lounge is full, they may turn away pass holders.
How to Become a Virgin Australia Lounge Member?
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- Annual Membership: Enjoy 12 months of lounge access across Australia when flying Virgin same-day.
- Senior Lifetime Membership: Exclusive permanent access for guests aged 60+.
- Eligibility: Must be 18+ and a Velocity Red or Silver member.
- How to Join: In-Person: Visit any lounge reception and speak to our friendly team/Online: Use the member portal for quick and easy registration or renewal.
Virgin Australia Domestic Lounge Locations
What to expect from Virgin Australia in 2025?
- Sydney domestic lounge: Sydney Airport Domestic Terminal. To access proceed through security and you will find the Lounge entrance immediately to your right or via escalator from the food court on the concourse level.
- Melbourne domestic lounge: Melbourne Airport Domestic Terminal 3. To access, turn right after exiting the security screening area.
- Gold Coast domestic lounge: Gold Coast Airport at the southern end of the terminal, opposite Gate 18.
- Adelaide Airport domestic lounge: Virgin Australia domestic terminal on the departures level, opposite Gate 15.
- Brisbane Airport domestic lounge: Virgin Australia domestic terminal on the departures level, opposite Gate 41.
- Perth Airport domestic lounge: Perth Domestic Terminal 1. To access, turn left immediately after exiting the security screening area.
- Canberra Airport domestic lounge: Canberra domestic Airport terminal on level 3, in the Western Concourse.
NO.1
How to get Trip.com Free VIP Lounge?
Step 1: Complete 3 orders through Trip.com to become a Platinum member and enjoy the privilege of one free exchange for a free airport lounge.
Step 2: Enter the Trip.com App or Trip.com website, log in as a member, select the departure city, destination, date and number of people, and search for flight tickets, and select your preferred flight
Step 3: Before paying for your air ticket, you can choose to use the Trip.com lounge in "Select Your Add-ons"
Step 4: Both Platinum and Diamond members can enjoy the membership benefit of free use of the Trip.com lounge at the airport once and twice respectively. After redemption, you will receive a QR Code. Show it at the Trip.com lounge to use it
Shanghai is shown as an example only. Please confirm latest information on the official website.
What is Virgin Australia Contact Number?
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If calling from | Contact Number |
Australia | 13 67 89 |
New Zealand | 0800 670 000 |
USA | 1855 253 8021 |
Japan | +61 7 3119 7089 |
China | +61 7 3119 7048 |
Hong Kong | +61 7 3119 7078 |
United Arab Emirates | 8000 612 002 |
United Kingdom | 0800 051 1281 |
All other locations | +61 7 3295 2296 |
FAQs about Virgin Australia Lounge
Can I pay for Virgin lounge access?
Single entry passes allow you to enjoy access to the lounge for up to 2 hours prior to departure when flying on a same day Virgin Australia flight and can be purchased at Lounge reception. Passes are valid for one single entry into the lounge per person and do not include additional complimentary guests.Can economy passengers access a Virgin lounge?
Yes, economy class passengers can use airport lounges, but typically not just by virtue of their economy ticket; they need to use other methods like buying a day pass, holding a premium credit card with lounge benefits (e.g., Priority Pass), earning airline elite status, or purchasing an annual membership, though some airlines restrict entry even with these methods, so always check lounge policies first.Is there a dress code for the Virgin Australia lounge?
(a) Smart casual dress standards apply at all times. Virgin Australia reserves the right to deny entry to the Lounge to any person who does not meet appropriate dress standards, in its absolute discretion.
(b) Virgin Australia Lounge operating hours may vary without notice.