Posted on Jul 29, 2026|Two Double Room
sh_shyThe room exceeded our expectations; it was so much better than we thought! Plus, there's a microwave on every fourth floor. We were lucky enough to be on one of those floors, which was incredibly convenient.
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Price per night from:€ 125
Posted on Sep 1, 2026|Two Queen Room
Anonymous UserGood hotel with free parking and close to the highway. The room is comfortable and spacious, but the bathroom fan is extremely loud. The gym is outdated.
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Price per night from:€ 63
Posted on Jun 17, 2026|Standard Queen Room
Guest UserThe service, amenities, and dining all meet a certain standard. It only takes about 25 minutes to drive from the airport to the hotel, yet the hotel is located in the city center. I stayed in room 408 and initially thought it might be noisy being on a lower floor, but it turned out to be quite good. A special shout-out goes to Ms. Monira from housekeeping; whenever I returned, she had already quietly tidied and cleaned the room perfectly. What's even more impressive is that she would arrange my belongings according to my habits, which is incredibly thoughtful and personalized. She is a very responsible and meticulous employee. I will definitely choose Holiday Inn Toronto Downtown Centre by IHG again next time I visit my daughter in Toronto.
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Price per night from:€ 114
Posted on Jan 2, 2026|Deluxe Room, 2 Queen Beds, Non Smoking, Includes Waterpark Passes For Four Guests
Guest User
This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
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Price per night from:€ 86
Posted on Jun 21, 2026
Guest User
The parking, although costing, could not have been more convenient. The location was also outstanding, being so close to the CN-Tower and many restaurants. The unit was great and I'm so glad i requested an upper floor with a balcony as the weather was nice and we sat out there many times, day and night. So nice having two bathrooms and the extra bedroom for extra space. Very well appointed as well. I left to go to the hockey game and realized I had left my key in the room and I was freaked as I didn't know how I'd get back in, as the rental company is not onsite. I got in touch with them and they reminded me that it must be unlocked as the key is need to lock the door from the exterior. Stupid me didn't remember that so disaster averted, although the unit was unlocked. The concierge did go up to make sure it was indeed unlocked and untouched to their eyes. Overall, would love to come back and stay there again, totally satisfied. Thanks again for your assistance with the key debacle..MSP
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Price per night from:€ 74
Posted on Apr 12, 2026
skyee13
initailly out room keypad was out of battery but the staff was very friendly they assisted and provided us another room asap no wait
staff was very helpful and polite
perfect hotel away from tourist crowds
parking is additional 15$ onsite
rooms are clean and good
there is no smoking or bad smell in rooms
rooms with balcony have a view
view shows river amd part of falls
awesome hotel prices high on weekends otherwise better than big brands
hotel was a piece of mind
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Price per night from:€ 48
Posted on Feb 9, 2025|Two Queen Beds Room
Guest UserStaffs at the hotel were nice and attentive. The environment was clean and welcoming.
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Price per night from:€ 100
Posted on Sep 19, 2026|Deluxe Two Queen Room
Guest UserThe hotel is one that has comfort away from home in mind. The atmosphere and decor is warm tones, and designed to give a peaceful feeling. The room was very clean and the beds were high quality and comfortable.
The staff was friendly enough.
We booked a shuttle to the airport and it was ready to pick us up at the designated time.
Overall the hotel is one I recommend.
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Price per night from:€ 81
Posted on Jul 5, 2026
Guest User
I am writing to express my profound dissatisfaction and to formally lodge a severe complaint regarding the unacceptable conditions of my stay at your property from 2 july to 3 july. My experience was nothing short of disastrous, characterized by an uninhabitable room environment, a blatant lack of accountability from your staff, and an absolute refusal by management to rectify the situation.
During my stay, the climate control in my room was entirely inoperable. I approached the reception multiple times in a desperate attempt to resolve the issue:
First Instance: The technician dispatched to my room explicitly admitted that the entire system was fundamentally broken due to a severe heating malfunction.
Second Instance: The ”solution” provided by your staff was a completely ineffective portable fan. This gesture did absolutely nothing to alleviate the stifling, oppressive heat. The room remained a sweltering, suffocating box, utterly depriving me of sleep for the entire night.
Third Instance: Exhausted and distressed, I went down to the reception a third time. Rather than moving me to a functional room, the overnight staff completely deflected responsibility, telling me there was nothing more they could do and instructing me to speak directly with management in the morning.
The situation deteriorated further the next morning. When I approached the manager to demand a resolution for this intolerable ordeal, I was met with total dismissal. The manager callously deflected all accountability, claiming that because my booking was made through a third party, he ”cannot help with anything” and ”cannot do anything” to fix their own property's failure.
Instead of taking ownership of a severe breach of hospitality standards, the manager simply handed me this email address to deal with the problem myself.
Let me be entirely clear: a third-party booking does not excuse a hotel from providing basic, habitable living conditions. I did not pay to spend a sleepless night suffocating in a health hazard, nor did I pay to be brushed off by your on-site management.
Because your property failed to provide a liveable room and your management failed to handle the crisis, I demand a full, immediate refund for this stay. If this matter is not addressed promptly and with the gravity it deserves, I will escalate this complaint to your corporate office, notify the booking platform of your refusal to cooperate, and publicly expose this experience online.
I expect a swift response confirming that my refund is being processed.
Sincerely,
Rahul Tomer
416-834-4888
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Price per night from:€ 74
Posted on Aug 19, 2026|Junior King Suite with Freezer and Microwave
Guest UserThis is a really beautiful hotel. Rooms were very neat. Everything worked as expected. The freezer actually froze the food we put in it. Staff were friendly.
Booking this hotel is a bit difficult as they are usually fully booked. A lot of airlines use this hotel for their crew.
We totally enjoyed our stay here.
Definitely recommend it
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Price per night from:€ 96