I went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.
We chose this resort based on the reviews and we weren’t disappointed. First time in Tenerife and we were so glad that we chose to stay here. Santa Barbara is a very nice resort with everything that it has to offer. We will be staying here again!
Good location and good treatment. This is not the first time I have stayed at this hotel and it is always impeccable. Their employees are very friendly and the individual rooms have a small bed but larger than the standard one, which is ideal for resting. They recently renovated the pool and jakuzzy area and now it is wonderful. A place to disconnect and have everything at hand because it is very central.
Safe location close to bus terminal and restaurants. Lovely seaview and houseview, has gym and swimming pool, clean and friendly staff, no need to worry about anything when you stay here. Happy experience.
Very good facilities. Magnificent location, right next to Canteras Beach, and without a doubt the best part, the attentiveness of the hotel staff. From the reception, to the maintenance staff who set up our crib on the spot, to the cleaning staff. Everything was great. We'll definitely return as soon as we can.
The hotel environment is very good, and there are four restaurants with many choices, and the taste is also good. The spa massage is very comfortable and recommended.
It is true that the location is a bit far from the city/attractions, but this is not a big problem. The various facilities of the hotel can fully meet the needs of 4-5 days. (And it is convenient to rent a car locally, but you need to be careful when driving up the mountain!!)
The only flaw is that the training/process management needs to be strengthened, and some waiters are unreliable for treating everyone equally.
In addition, the hotel reservation is paid online, but when checking the bill, it is found that the room fee is double-charged. The reason given by the front desk is ”your booking platform has received your payment, but it has not been paid to us”... I don't know whether to complain about Ctrip or the hotel.
The biggest negative review is for HP and the person on duty at the hotel that night. This company held a global performance award ceremony in the middle of the accommodation area. The lights, music, and the howling of drunken humans continued until midnight, which exceeded the specified time and could not be communicated.
Hotel Escuela Santa Cruz is centrally located in Santa Cruz de Tenerife, a 3-minute walk from Heliodoro Rodriguez Lopez Stadium and 5 minutes by foot from La Granja Park. This hotel is 0.7 mi (1.1 km) from La Recova Art Center and 0.7 mi (1.2 km) from Nuestra Senora de la Concepcion Church.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at Tajinaste or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 65 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
The room is very cheap, and the balcony can see the sea, so it is a real sea view room, but the location is between the two big cities, not in the city center, and then about 30 minutes bus ride from the airport.
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6.9/10
RRosiThe apar**ents are above the town so both to walk and go to the beach you have to take a good walk with its uphill slopes on the days you are there and the times you want to enter and leave the apar**ent. You can rent scooters, bikes (think about the slopes), cars or motorcycles. Then the complex is quiet. The attention received upon arrival from a girl was quite rude, however the workers who were around the complex were very attentive to what we asked of them, either because it was missing in the apar**ent or because of something personal, in that case.
LLolaI went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.
GGuest UserIt's been 15 years since my last trip to Tenerife and the comments below are based on international five star hotel experiences around the globe.
So here's what I experienced on this reservation:-
Positives
1.Check in / out process fast and professional.
2.Direct beach access via the pool area.
3.Breakfast buffet with internal and external seating choices was excellent.
4.Evening entertainment between 21:00 and 23:00 Hrs was good.
Negatives
1. Allocated R3101 upon arrival and entered to find the bath tub was extremely dirty and required
solvent cleaning to remove large accumulation of water scale dirt around plug area (Approx 200mm
in dia).
Root cause of this problem is a leakage from the shower hose connection which remains to be fixed.
2. TV was on and could not be turned off. This was rectified by Maintenace changing the batteries within
the remote control.
3. Sink plunger mechanism was broken and I was shown how to remove the plug on a daily basis once
housekeeping cleaned the room.
4. Locking mechanism on the balcony sliding door is broken and extremely hard to open / closed.
5. Only one, yes one pool towel provided / guest at the pool via a plastic card that you are required to
exchange at the pool towel bar. If you forget this card it's a return trip to the room.
General Travel Tips.
1. Taxi from TFS Airport to hotel cost 25 Euro each way.
2. Hard Rock Cafe located next door (£££).
3. Great Italian, Thai, Japanese and British restaurants located on the second floor off
the shopping complex across the road from the hotel (££££)
GGuest UserLovely hotel at a very good location. Modern, nicely decorated for Christmas. Polite staff, good choice for breakfast and dinner. Christmas dinner was something out of this world( been to many hotels, but Xmas dinner now will be hard to match). Not sure if it is always like this but we were the youngest in the hotel(43&47)during the first part of holidays and only later some other younger people joined us. The average age was 60's 😁 This hotel is not orientated to children but for us it was perfect- no screaming and shouting and our girl had fun in the pool by
Herself and her cousin🤣 I wanted to book Spring Hotel Bitacora at first but now I am thinking that I made an excellent choice . That said, I might try it out next time just because of the All nclusive service Bitacora provides. It was a nice quiet stay so if you expect something like Turkey, eith music around the pool, kids disco and shows, this hotel is not for you. We were half board and 4 days we ate at the pool bar and were never disappointed. Good food and reasonable prices. We didn't book UP option because we were with the kids( it's for 18+)but if I ever come without them- I will try it out!
Pros:
Very good location
Modern hotel
Heated pools( wheelchair friendly)
Good food and service
Cons:
No shampoo in a room! It's a first for me 🙈
The tiles in the pool (mosaic) need replacement. My daughter filled probably half of the carrier bag from the bottom saw of the pool🤣
All in all- perfect stay and believe me, I am picky. It is one of the hotels I would recommend to my friends and family
GGuest UserI am happy to my stay with Secrotel Hotel Praque. I book it after checking reviews from other travelers comment. Yes, price is good and to it's location, it is close to shopping centre, restaurants and supermarkets. Staff are helpful. Buffet breakfast is good. Breakfast restaurant is on the top level of this hotel, we can enjoy stunning ocean view and sunlight while having breakfast. It is bonus. However, a minor thing I like to share is during busy morning especially when restaurant is full house, it always running out of coffee cups, juice glasses as well as cereal bowls. I cannot have to wait a long while for these 3 times from my 5 days breakfast. Maybe hotel can put some signage to suggest guests be eco-friendly minded to re-use glass, cup and bowl when refill. As I have seen some have 5 -6 cups and glass on a table. Bed is comfortable, room is clean with basic things you need. Yes, no electric kettle, no slippers as standard 3 stars hotel do. So, I have no complaint. There has no more noise from constructions, as this is my concern after reading other travelers comments in the pass. So I think all is done. Hotel locates next to taxi, bus station but not close to beach area. It's no problem to me for this winter travel. I am very happy for all. Definitely recommend it to others.
HHUIHUAVery suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes
GGuest UserIdeally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast).
Pool table for older kids and small playground for toddlers onsite.
Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved!
Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town.
No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times.
Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm.
Relaxing short break at lovely complex, we’ll be back!
DDouglas JamesWe arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend
Sschere riveraWe are repeaters of this apartment, we love and what more your close workers careful and friendly, make you feel like at home, we always advise you :) the only stick that would wear is that there are few shadows and hams to the number of customers who has the apartments.
AAnonymous UserThe hotel environment is very good, and there are four restaurants with many choices, and the taste is also good. The spa massage is very comfortable and recommended.
It is true that the location is a bit far from the city/attractions, but this is not a big problem. The various facilities of the hotel can fully meet the needs of 4-5 days. (And it is convenient to rent a car locally, but you need to be careful when driving up the mountain!!)
The only flaw is that the training/process management needs to be strengthened, and some waiters are unreliable for treating everyone equally.
In addition, the hotel reservation is paid online, but when checking the bill, it is found that the room fee is double-charged. The reason given by the front desk is ”your booking platform has received your payment, but it has not been paid to us”... I don't know whether to complain about Ctrip or the hotel.
The biggest negative review is for HP and the person on duty at the hotel that night. This company held a global performance award ceremony in the middle of the accommodation area. The lights, music, and the howling of drunken humans continued until midnight, which exceeded the specified time and could not be communicated.
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