Posted on Jan 8, 2026|Premium Two Double Beds with Balcony
XenTravellerBuffet breakfast was great, children eats free. We have a car so is accessible. Ski field a short 8 mins away. Onsen was nice, unfortunately not all guests followed the rules. Would be perfect if they provided Japanese toiletries in the hotel room (Dove brand provided).
Room with balcony was beautiful.
Overall we really enjoyed our stay, the facilities, hospitality.
Highly recommended.
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Price per night from:€ 129
Posted on Jun 17, 2026
Guest UserService: The front desk service was very attentive and welcoming. Amenities: Well-equipped. Environment: Right opposite the subway station, very convenient. Hygiene: Very good, satisfied. This is a great hotel with excellent value for money. I will definitely come back again.
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Price per night from:€ 44
Posted on Jun 9, 2026
Caomeiputaorou
The hotel's public areas are lovely, and while breakfast isn't extensive, there's enough to fill you up with good choices. The hot springs area is also great, with complete facilities and amenities.
The only downside was the room. When we stayed, there was a constant, strange noise from some equipment – I'm not sure if it was the air conditioning, exhaust fan, or something else. We didn't bother changing rooms to avoid hassle. Also, it was incredibly dry in the room during winter, and even though there was a humidifier, it was very noisy when turned on. 😂
Perhaps a summer visit would be more comfortable.
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Price per night from:€ 388
Posted on Jul 1, 2026
Grace_youngThis hotel boasts an excellent location, just a five-minute walk to the Karuizawa Outlet Mall, and offers a free shuttle bus service to and from JR Karuizawa Station, making travel and shopping incredibly convenient. The property is surrounded by lush forest and greenery. The guest rooms are spacious and airy, with balconies offering serene woodland views. Each room also features a private hot spring bath, where floor-to-ceiling windows bring the mountain scenery indoors. The buffet breakfast is a delightful blend of local Shinshu ingredients and a wide variety of delicious Western options. There's even a FamilyMart convenience store in the lobby, ensuring all amenities are well-covered. The staff are polite and attentive, and guests can rent bicycles to explore the town, creating a relaxed and comfortable vacation atmosphere. It's the ideal base for short, chartered tours around Karuizawa.
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Price per night from:€ 223
Posted on Apr 7, 2026
Guest User
Excellent! The environment is beautiful! The room is clean! The service is great! The food is decent! The hotel facilities are very comprehensive! It feels wonderful to look out at the snow-capped mountains! Very comfortable! It's very close to the ski resort!
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Price per night from:€ 108
Posted on Feb 19, 2026|Japanese Western Style Deluxe Room
Anonymous UserThe Hakuba Hotel prices are generally on the higher side, but this one offers pretty good value for money. It's a room over 40 square meters, perfect for a family of four, with two beds and a tatami area. You just need to lay out the tatami futon yourself. There's a free shuttle to Hakuba ski resort, though the schedule is a bit limited.
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Price per night from:€ 298
Posted on Apr 16, 2026
Guest User
Had a great time at this resort hotel! Rooms are spacious and beds are comfortable! Had a great experience with all the ground staff. Breakfast, Lounge access staff were all excellent! Special thanks to Miyata, the lady in short hair with black jacket and trousers. They were lovely and super helpful and friendly.
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Price per night from:€ 259
Posted on Apr 14, 2026
Guest User
Clean and tidy. The shuttle bus to Karuizawa Station right at the doorstep is very convenient; you can ask the front desk for the schedule. The outlet is just a 5-minute walk away. Major nearby attractions include Stone Church, Kumoba Pond, and Old Karuizawa. This is my third visit to Karuizawa. The previous two times were during the winter ski season. Spring has a pleasant temperature; although there's a temperature difference between morning and night, strolling around during the day is very comfortable. I highly recommend visiting in spring, April-May.
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Price per night from:€ 292
Posted on Nov 20, 2025|Courtyard Deluxe Twin Room with Balcony
LuguokankanreThe room terrace during the autumn foliage season is truly dreamlike, beautiful in different ways both at night and during the day! It's worth coming just for the terrace and garden alone!
A special highlight was leaving a note on Trip.com hoping for a room on the second floor. I didn't have high hopes it would be seen, but they actually arranged it!
The service attitude is excellent. After arriving at Karuizawa Station, you can call the hotel to pick you up, and they're very quick, arriving in about 5 minutes.
The only minor drawback is that there was a noticeable humming sound in the room, whether it was the heater or some other machine running. It was loud enough that I could still hear it even with earplugs in. I tried turning off all the appliances I could find in the room, but it was still there. At the time, I thought maybe I was just too sensitive to noise, but there was no such sound at the other hotel I stayed at the next day.
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Price per night from:€ 290
Posted on Aug 28, 2025|Junior Suite
Guest UserWe stayed for two nights on a family trip. The hotel is a luxurious establishment with three hotels, a chapel, and a wedding reception hall on a vast site of 230,000 square meters, and we thoroughly enjoyed a relaxing time. The breakfast buffet and French dinner were delicious, and the service was excellent. There was also a large hot spring bath, and there was plenty of greenery, so it was a pleasant walk. I recommend staying two or even three nights instead of just one.
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Price per night from:€ 279