Posted on Jan 4, 2026|Standard Twin Room
Guest UserThis is our first time to ski Japan. This hotel was located perfectly with great access to some super beginning facilities. Good enough about skiing, the hotel is perfect and the staff is amazing. The food and amenities are excellent. We had a private hot spring every evening really added to the enjoyment. My wife and I and eight year-old daughter had a great time you so much for the great experience and all the hospitality Perfect Stay. 100%!!!
Show more
Price per night from:TWD 2,098
Posted on May 11, 2026|Superior Twin Room-Non-Smoking
Guest UserThis is my second time staying at Nagano Tokyu REI. The hotel's location is excellent, just across the street from Nagano Station, making it super convenient for catching buses to Hakuba Village and Togakushi. Dining and shopping are also within walking distance. The breakfast selection and taste are both very good, and the room size is just right.
Show more
Price per night from:TWD 1,635
Posted on Apr 11, 2026
Guest User
Stepping inside, we were greeted by the iconic stove, and a thoughtful warm drink, which was a lovely touch. The service was very welcoming. The room, for Japan, was quite spacious and even had a balcony, though it was bare in winter. Both breakfast and dinner were extensive. Dinner, which we pre-booked, was a standout with its distinctive and delicious Western cuisine.
Show more
Price per night from:TWD 10,206
Posted on Jul 1, 2026
Grace_youngThis hotel boasts an excellent location, just a five-minute walk to the Karuizawa Outlet Mall, and offers a free shuttle bus service to and from JR Karuizawa Station, making travel and shopping incredibly convenient. The property is surrounded by lush forest and greenery. The guest rooms are spacious and airy, with balconies offering serene woodland views. Each room also features a private hot spring bath, where floor-to-ceiling windows bring the mountain scenery indoors. The buffet breakfast is a delightful blend of local Shinshu ingredients and a wide variety of delicious Western options. There's even a FamilyMart convenience store in the lobby, ensuring all amenities are well-covered. The staff are polite and attentive, and guests can rent bicycles to explore the town, creating a relaxed and comfortable vacation atmosphere. It's the ideal base for short, chartered tours around Karuizawa.
Show more
Price per night from:TWD 7,299
Posted on Apr 7, 2026
Guest User
Excellent! The environment is beautiful! The room is clean! The service is great! The food is decent! The hotel facilities are very comprehensive! It feels wonderful to look out at the snow-capped mountains! Very comfortable! It's very close to the ski resort!
Show more
Price per night from:TWD 4,154
Posted on Feb 19, 2026|Japanese Western Style Deluxe Room
Anonymous UserThe Hakuba Hotel prices are generally on the higher side, but this one offers pretty good value for money. It's a room over 40 square meters, perfect for a family of four, with two beds and a tatami area. You just need to lay out the tatami futon yourself. There's a free shuttle to Hakuba ski resort, though the schedule is a bit limited.
Show more
Price per night from:TWD 7,677
Posted on Jan 2, 2026
Guest UserThis was my first time staying at the Karuizawa Marriott Hotel. The public onsen has both indoor and outdoor baths, and while the facilities were clean, the area was a bit small. The room itself was very spacious, clean, and the environment was quiet. The hotel breakfast offered a wide variety of choices. Highly recommended!
Show more
Price per night from:TWD 6,778
Posted on Feb 28, 2026
joyruru
This is the best choice if the kids want to ski and the adults want a place to wander around! We can relax in the hot springs, stroll around the outlets, and the kids can ski to their hearts' content. We can also drive to the Karuizawa shopping street for a leisurely walk. It's an effortless trip, perfect!
Show more
Price per night from:TWD 7,643
Posted on Apr 1, 2026
Guest User
[Hilton Karuizawa | A Healing Hotel Worth a Special Trip]
Our stay in Karuizawa truly exceeded expectations; the hotel's service and attention to detail were incredibly impressive. From the moment we arrived at Karuizawa Station, the hotel's shuttle service was fantastic. The driver was polite and attentive, so we didn't have to worry about our luggage or getting around.
Upon check-in, our room was already prepared. We had booked a garden view room with a balcony. A floor-to-ceiling window framed the seasonal beauty of the Japanese garden like a painting. Sitting on the balcony with tea and a book, time seemed to slow down. The mini-bar in the room was complimentary, and a capsule coffee machine and tea set were provided, along with thoughtful welcome snacks.
What I most want to praise is the service. The front desk and concierge staff were fluent in English, and their responses were prompt and professional whether we were asking about sightseeing routes, restaurant reservations, or shuttle arrangements. Once, we wanted to find a soba noodle restaurant popular with locals, and the concierge not only drew a detailed map by hand but also went the extra mile to call and confirm their operating hours for us.
Breakfast was a semi-buffet, with the option to order a main dish. The fresh local vegetables, fruits, and homemade jams from Karuizawa were especially delicious. Enjoying breakfast by the window while watching the morning light in the garden was pure bliss. While the selection wasn't extensive, every dish was exquisite, reflecting the chef's dedication.
Although the hotel isn't brand new, it's very well-maintained, combining traditional Japanese style with modern comfort seamlessly. The Japanese bathhouse was clean and tranquil; a soak there left us feeling completely relaxed. The location is also very convenient, making it easy to walk to attractions like Old Karuizawa Ginza Street and Kumoba Pond, yet it's set away from the main street's hustle and bustle.
If I had to point out any shortcomings, it would be that some of the guest rooms aren't particularly spacious, but the thoughtful layout and superb views completely make up for it. Overall, it's a quality choice I'd love to return to and would readily recommend to friends. It's especially ideal for travelers looking to slow down and relax in nature.
Show more
Price per night from:TWD 10,846
Posted on Aug 28, 2025
Guest User
We stayed for two nights on a family trip. The hotel is a luxurious establishment with three hotels, a chapel, and a wedding reception hall on a vast site of 230,000 square meters, and we thoroughly enjoyed a relaxing time. The breakfast buffet and French dinner were delicious, and the service was excellent. There was also a large hot spring bath, and there was plenty of greenery, so it was a pleasant walk. I recommend staying two or even three nights instead of just one.
Show more
Price per night from:TWD 8,805