"Excellent in every way, it's not the first time we've been, and we'll be back soon, ten out of ten in every way"

"In short - the hotel has great facilities, but isn't easy to get to. The hotel makes no effort to assist visitors who arrive via the airport, other than offering to call a taxi (which may or may not be available). This means most of the visitors are Spanish (which suited us, as we wanted to avoid the ex-pat parts of Spain, although as we found out, anti-social behaviour isn't an English monopoly). Will we be back? Probably not. The Good: Although there was only one hotel restaurant open (being at the end of season), the buffet range was excellent for every meal (the selection gets even better at the weekend when the hotel is at its busiest). There is always chefs cooking fresh omlettes / steaks/ fish/ crepes, depending on which meal time. American food like burgers and pizza are available at the bar, not the restaurant, and are a disappointment. The restaurant does occasionally make modest attempt at British staples like mashed potato and baked beans, but always had the consistency of soup and looked inedible. We went as a large family group. The kids all had a great time, the kids club has its own playground and the staff are amazing. The scenery of the mountains and coast is stunning, particularly from the rear of the hotel where the infinity pool is. Even the standard rooms have good views. The Bad: Not easy to get to, poor public transport links. The hotel doesn't even recommend a company for hotel transfers. Taxis are around £100 each way to Malaga. The nearest shop is 20 min walk away and is open sporadically. The immediate environs is very steep paths and roads and not suitable for people with mobility issues. Information is sparse. There was no welcome pack or information at the front desk or in the rooms. We had no idea of the facilities, the layout, what was or wasn't available due to the time of year. The bulletin board posts activities but doesn't explain where anything is. We found out about most things too late. This involved visiting the front desk far more than should have been necessary. The staff were amazing, and most are multilingual and very patient. When it comes to maintenance, as soon as issues were highlighted (which happened three times while we were there) the maintenance turned up immediately to help. However, there seems to be an organisational dysfunction in other ways. Our room (a double / family room) only had ONE blanket between the four of us. Being October, the weather wasn't always perfect, and having to huddle together under one blanket didn't give the best night's sleep. We visited the reception REPEATEDLY pointing at pictures of blankets but were never given any extra. Being the end of the season, the pools had clean water but had slime at the bottom. Despite the excellent food, dinner service is not relaxing. I understand the intensity the chefs have to work at, but the same urgency should not be visible front-of-house by the waiting staff. My first visit to dinner was when I found out tha"

"The economy room is a bit small, especially the bathroom, but everything else is fine."

"Hotel is near village Le Herredura, you can go to this village and supermercado by feet but also when you have all inclusive option by bus-Julia every half hour. Room was clean and every Day cleaned by Staff. Beach isn't sandy. Tere are Rocks in the beach. Staff in hotel is friendly but more friendly to Spanish People."

"Everything is great, it's a 10-minute walk to the beach."

"Seeing that the hotel cost around 2000€ for 4 people, I thought the hotel would be very luxurious, but it felt more like an old hotel whose best days had passed. The decor was, for some strange reason, full of broken mirrors (warning to the superstitious), and the interior needed updating in many parts. If you have the opportunity to choose a room, never choose the ones with a view of the street and/or on the top floor, because they are the worst. (Unfortunately, my room faced the street and was on the top floor.) It was deadly hot in the room, and to top it off, the air conditioning, instead of blowing fresh air, blew out foul air. We reported this to reception twice, but to no avail. The food was mediocre. Although there were some things that were good, and I liked the dynamics of the all-you-can-eat buffet, the low quality of most of the products dashed my hopes. Next point: Distances. The website I looked at said that the hotel was "on the beach front" but it was almost a 20 minute walk away. Speaking of false promises, it also said "shows in the gardens", but the liveliest part of the gardens (actually the most beautiful part of the hotel) was a tacky children's disco. The only thing that saves the hotel is the pool, which was fabulous, and was the only thing in the hotel that could deserve 4 stars. In short, don't be fooled by first appearances, because in this case, they are often deceptive."

"Little expensive"

"Great location. Fantastic hosts. Actually all the staff was wonderful and helpful. Very clean and well maintained. It’s not super posh but it is very nice and has great showers, water pressure, etc. We had a room with an Ocean View and a small balcony. Just lovely to sit out and play cards or have a glass of wine. The breakfast is lovely and the Schnauzer and calico cat make it extra special."

"What a fabulous little boutique hotel. On the edge of La Herradura. Perfect setting, beautiful traditional property. We stayed in Room 3 which has a lovely terrace with ocean view. Antonio is a fantastic host. So very friendly & helpful. Made us feel very welcome & was very thoughtful. Will definitely stay again."