"The worst day of my month-long trip to Spain. Altea is a beautiful town, with a charming old town and beaches. But this hotel truly made my day miserable. There was road construction right in front of the hotel, which immediately gave me a bad impression, but little did I know the nightmare was yet to come. The hotel was unattended around 4 PM. They added me on WhatsApp and sent us an emergency contact number. The power went out around midnight. All four of my phones—Chinese, British, and Spanish—had no signal in the hotel. Power was restored after a few minutes, but the alarm beeping continued. I messaged them on WhatsApp, but got no reply. I ran outside to call, and they said someone would come in ten minutes. They asked which hotel I was from, which made me very suspicious; this was explained the next day. I waited an hour, but the beeping didn't stop, so I went to sleep. But I was constantly groggy, my head filled with the beeping, waking up repeatedly to message them, but getting no response. At 8 AM, the beeping continued. I vaguely felt someone banging on the door; my heart felt like it was going to jump out of my chest. I got up to check and found the road construction machinery was up and running—an excavator was right next to my window, drilling and digging at the asphalt. It was impossible to stay awake any longer. I had no choice but to get up and prepare to escape the hotel. Just then, someone knocked on the door. A woman was outside. She said she was the person who answered the phone last night and had come to handle it, but there was nothing she could do to stop the whirring. She also called us back, but instead of using the number we had left with the hotel, she called the number we had dialed, so no one answered. But what good was it if someone answered? The whirring continued all night. During the conversation, I learned she was a resident of the town and probably handled emergency situations for several hotels at night. We asked her why, since there was road construction, there were so many empty rooms (many people had run out during the power outage, indicating many rooms were empty), and why we were given one of the only two rooms facing the road. She said she didn't know, she wasn't a hotel employee, and we had to wait until 10 am when they started work (actually, people didn't start arriving until after 11 am). Today, when we checked out, we saw people still complaining at the front desk. But we were the most affected—the whirring was coming from the front desk, and our room was right behind it. The window faces the street directly. However, the front desk only politely said "sorry." Ctrip handles things well, but this is the first time in over twenty years of using Ctrip that I've given this hotel such a low score."

"What a lovely place and a stones throw from the most beautiful beach ..could not fault the accommodation clean, modern and comfortable we will definitely book this again ..also a short walk into the old town where there are some lovely restaurants ..a lovely peaceful, friendly town thank you Altea we will be back!"

"A superb location in the heart of Altea, offering convenient access to the city and beaches. This boutique hotel boasts stunning design, clean and beautiful rooms, and incredibly friendly and welcoming staff. The restaurant is supported by the century-old Michelin-starred el xato and offers excellent wines. Private parking is available for €25 per day. Renovated just a few months ago, online bookings only opened in July. Highly recommended!"

"The room was so cute and cozy. Everything was so clean. The view was fantastic, we picked the seaside view and it’s worth it. The location is the best. We have never visit Althea before but i know we will do that again and then we will be choose to stay again in HOSTAL PERLA BLANCA"

"I find the treatment we received from this hotel absolutely deplorable. We had a room booked for this weekend, but unfortunately, my father passed away, and obviously, under these circumstances, we cannot travel or enjoy our reservation. We contacted the hotel not to demand a refund, but to ask for something as reasonable as changing the dates of our stay. We even made it clear that we didn't care which weekend they offered us, as it could easily have been a much cheaper date for the hotel. In other words, we were prepared to fully adapt to their conditions in order not to lose the reservation. And the response we received was, literally, that "it wasn't their problem." Honestly, after this experience, I don't intend to return to this hotel or recommend it to anyone. Just because a company has booking conditions doesn't mean it can forget about having a minimum of basic human decency."

"We much enjoyed our stay in this charming boutique hotel which is very well placed for visiting the sights of this lovely old town. Our room - an Urban Independent - was spacious and well maintained. The staff were all friendly and helpful. For us a major plus was the delightful terrace and pool with chairs and sunloungers where we could relax after sightseeing. Happily no competition for these! The hills in Altea are very steep with lots of steps and we were relieved to find that cars can drive right up to the door of La Serena."

"Lovely authentic hotel, beautiful and tranquil, staff are wonderful. The rooms are beautiful and the beds are so comfortable, I slept like a baby. The hotel has a really relaxing atmosphere and it’s a short walk into Altea."

"Good hotel"

"What a beautiful, suite me and my wife have stayed in , it exceeded all expectations, from the moment we checked into our room you can't help but feel so relaxed, the view is probably one of the best we have ever had , the morning sunrises are breathtaking, then the tap on your door , and your breakfast is brought to you at a pre arranged time, how the poor girl carries it up the stairs is beyond me , the tray is enormous and full of a fantastic selection of cereal / cooked meats , baguettes and numerous pastries , fresh orange , the room has everything you Need kettle toaster fridge , we both had a great nights sleep , the suite is in a fantastic location , just at the bottom of the steps close to the square with the beautiful church bars restaurants all just up the steps , it's a 10 minute walk to the beach , it's a lot easier going down the steps than coming back up in the heat , the suites also have a roof top terrace again with views to die for we sat up there a couple times watching the world go by , I'd like to give the owner ( Melvin ) a special mention, on the day we were checking out which is 11.00 am our flight home wasn't until 11.45 pm Melvin allowed us to store our luggage in the reception and to use the rooftop terrace until we were ready to leave, Melvin let us have a spare key for the reception door to let ourselves in and out which really helped us and gave us a full day on the beach before going home , thank you for a lovely 4 day break and we hope come and stay again in your beautiful suites"