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"Checkin process was good; but the room was ice cold when I first arrived. After turning the AC off to get to a more livable temperature, I noticed that the chair by the window reeked of stale cigarette smoke. As long as the fan was always running and the temperature setting was cold, the smell was not noticeable; but hardly hospitable. The center of the bed sagged a bit; it might be due to the lack of proper bed support under the mattress. Plentiful hangers came in handy. Showers were very nice; lots of hot water and good pressure. I can't review the breakfast or facilities because I did not partake of either one. These problems can be quickly rectified; but I should not have to ask. They should have been observed by hotel staff and reported for correction. Housekeeping service showed up at 8:45 on the first day of a 3 day stay to clean the room but I was still sleeping. I didn't realize that I _HAD_ to put out a Do Not Disturb placard to keep them from waking me up. I thought they would be able to tell that I was still in the room with their housekeeping key. They did not return later that day to perform their tidy up routine."

"The room layout is very warm, the breakfast is delicious, the surrounding environment is elegant, the quietness of Ames is experienced, and the traffic is very convenient. It is nearly ten minutes walk from Iowa State University."

"Hotel facilities are good"

"It was an ok hotel. When we got to the room the room was very humid and the sheets were wet because of the humidity. The breakfast was just a Continental breakfast wasn’t worth the price difference."

"The hallways smelled like smoke and dewy. Room was surprisingly clean"

"Excellent service. Was greeted right away when walked in the door. When asked for a later check out they were so accommodating. Very friendly staff. Hotel is very beautiful and family friendly. Highly recommend staying here."

"While the hotel itself was very clean, comfortable beds, and located centrally, there were major issues with their plumbing and the toilets were not working. We couldn’t use our own bathroom we had to dress and walk down the hall to the lobby bathroom. Extremely inconvenient. They did have plumbers come in and we were not the only ones that had the issues as several others had complained. Other than that, the hotel itself was very nice, the beds were super comfortable and the staff was very nice."

"Facilities Health services are good Locations 10 minutes drive from Iowa State University"

"Last minute reservation, no frills but has comfy beds, and had waffles for breakfast which is really all I needed … their pool was not open."

"As Iowa State alumni, the building made us feel like we were on campus. For an affordable rate, we enjoyed our stay more than the average hotel at a similar price point. This hotel offers a pool, hot tub and jacuzzi. Even though the facilities seemed a bit dated, we felt they were clean and enjoyed them greatly. The room was not so exciting but it seemed clean. I appreciated the lighting, including dimmers for night lights in the bedroom and bathroom. We tried the IowaStater in-house restaurant for breakfast. If you’re looking for a Midwest breakfast with all of the staples, they served us a memorable omelet with some of the best breakfast potatoes I’ve ever had. All of the staff we met were kind and helpful. I highly recommend this hotel if you want to be close to campus."