Kyriad ECO - Anglet Côte Basque

Maison Chiberta

"We appreciated the proximity to the square, the indoor swimming pool, as well as the free parking. The welcome and the staff were very pleasant."

Atlanthal

"The hotel is beautiful with spa, pool and a wonderful, location near the beach. We had a lovely walk which was very welcoming after a 6 hour drive. It is very clean and the room was very comfortable. Good on site parking. Our only issue was there wasn’t much in the menu to eat and so we ended up eating out. This was a shame as we were only there for one night and would have preferred to have stayed there."

Village Vacances Azureva Anglet

"No communication between them, very limited office hours. Poor service"

Ibis Biarritz-Anglet Aéroport

"It's clean and tidy, but the area is a bit small."

Brindos, Lac & Château - Relais & Châteaux - Anglet Biarritz

"Overall, the personnel was extremely rude, arrogant, untrained and behaved as they don’t care. It feels like management here is squeezing profit out versus providing customer service that Relais & Chateaux is known for. The services across the property is being run by young students doing their internship and has really ruined our entire experience. This is such a beautiful property, however with the worst unprofessional service we ever had. Me and my husband were staying at the Brindos property in Anglet. Unfortunately, since our arrival we have had a terrible experience. First, while we were waiting for our room to get ready as we arrived, we got drinks outside at the restaurant by the lake. I asked for a drink known in France as kir royale, and had to repeat 3 times and explain as the server’s rude answer was “I don’t know what kir royale means, just tell me what do you want”. Then the server asked me to come up to the register to pay the check. He gave a check and asked if I had a pen to sign? I said no I don’t have a pen. He said I also don’t have a pen… These are small things but this is how it started. We then got our room. The room didn't have WiFi. The only corner where WiFi worked was inside the toilet. We asked at the reception if we can be transferred to different room but as per receptionist no rooms were avaliable. She suggested to wait until tomorrow when the technician come and fix WiFi (obviously nobody came and fixed it). The receptionist came to our room and saw that 2 phones and laptop had no WiFi. We had to use roaming as we were working on Friday night (US hours) and taking video meetings via roaming. At breakfast we had to wait for an omlet with tomatoes for 30 minutes and omlet came without tomatoes. We asked for a cheese plate 3 times and after we were about to leave we got 4 slices of one cheese (but the menu says assortment). It was my husband's birthday. During lunchtime we came to the cafe and asked for food menu. We got drinks menu 2 times. And then finally we got a food menu in French (even when we asked for English menu). Then the waiter told us that they don’t have menu in English. We left the cafe. The senior restaurant manager asked what happened why we are leaving and told us that English menu is available. And she can bring. But to be honest the day was already ruined as well as my husband’s birthday. We left hungry and really frustrated with a service. My advice would be stay away from this property, if you don't want to deal with rude and arrogant people at your own cost."

Ibis Budget Biarritz - Anglet

"Very good hotel, very friendly reception copy breakfast I recommend"

Novotel Resort & Spa Biarritz Anglet

"Over the last twenty years we stay at this hotel several times a year. It has excellent parking, a beautiful pool, and the staff are excellent- very friendly and helpful especially Marylou and Jean- Marie."

Kyriad Anglet - Biarritz

"Calm"