Verified traveler
July 17, 2021
We booked a non smoking room. When we got in the room, it was absolutely clear that the room had been smoked in. It absolutely reeked of smoke, so my wife asked for a different room. They put us in the room next door. It reeked just as bad. My wife went back and told the front desk, but there was nothing that they could do because they were sold old. They did offer a 10% discount. We left nothing in the room, which is fortunate because when we got back, they had moved us back to the original room. I left my change of clothes in the car for the next morning. Upon arriving home, everything I wore in the room smelled like smoke. I think it's in the carpets and mattresses. I guess you get what you pay for.