Name: Azana Style Hotel Singaraja
Address: Bali, Indonesia
Rating: 9.5

Indonesia

Tulungagung

West Semarang

Bali

Tawangmangu

Ngasem

Banjarsari

Front one hotel is new and modern but the lighting in the room I was sleeping in was very dim. The kitchen needs to have better care as there was a piece of mica plastic in my food which I advised to them. They offered me free meal but I declined overall I would still say this is a good hotel but they need to work on the above.

Pengalaman saya menginap ************* cocok, suka sekali, nyaman ...
Tapi yg bersih2 (cleaning servise) mbak2 yg pake baju putih kenapa nyapunya cepet banget kayak gk niat bersih2, badahal masih ada yg belum kesapu ...
Terus gelas gk dicuci / gk diganti, condisioner rambut jg badahal habis gk diisi ..

Terus film netflix, we tv, dll ... harus berbayar smua, klo gk berbayar ada iklannya, terus harus pengguna vip baru bisa nonton film ... terbatas ..
Gk seru

The location is very strategic. Unfortunately the place is not clean. If possible, cleanliness would be prioritized, especially the toilets...👍👍👍

Location is excellent. Around 15 mins exit Kali Kangkung toll road. But the I think for 4 stars hotel there's much to be improved such as : swimming pool is quite dirty, breakfast needs to be improved, sound proof treatment needs to be improved because the sounds from the alley are quite loud heard inside the room. Overall quite ok

The room is comfortable, but the bathroom smells of urine. The breakfast is okay. The cleanliness of the bathroom needs to be paid more attention to, but that's all.

Shockingly, Poor Initial Room, Improved, But Still Lacking

Our stay at Azana Boutique Hotel was a mixed experience. The initial room that was assigned was in a deplorable state. Mould was visible in multiple areas, the drain under the faucet was leaking, and the bed linens were visibly dirty. To add to the distress, the room was infested with ants and spider webs, creating an unsanitary and unsettling environment. It was truly shocking that such a room was offered to guests.

Thankfully, the staff were responsive to our complaints and promptly moved us to a significantly better room the following day. However, the initial experience left a lasting negative impression on our stay.

The Superior King Room, even after the upgrade, lacked essential amenities like a refrigerator, safe, and microwave. The absence of an ice machine on the premises was also inconvenient.

Furthermore, the lobby restroom was consistently unclean. The floors were always wet, likely due to inadequate cleaning procedures, creating a hazardous and unhygienic environment for guests.

Overall: While the upgraded room was a considerable improvement, the initial room was unacceptable, and the lack of basic amenities in the Superior King Room were significant drawbacks.

Recommendation: I strongly advise potential guests to inquire in detail about room conditions and amenities before booking at Azana Boutique Hotel.
I hope this more detailed review is helpful!

Actually, the hotel is okay with the facilities and room provided. It's just that the location is a bit far from the city. Just for those who return to gilimanuk this hotel is included a recommendation

Azana Hotels & Resorts

Columbus

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