Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 24, 2026
Guest UserThis hotel, over a century old, boasts a rich historical ambiance with its Tsarist Russian court design. The lobby is resplendent and dazzling, featuring crystal chandeliers, oil paintings, wine cabinets, and an ornate wrought-iron garden, all showcasing the luxury of the Russian aristocracy. I even donned a 19th-century outfit to experience what it felt like to be a Countess.
The hotel service was impeccable. Upon check-in, someone immediately guided us on a tour and provided explanations, including a ride in the century-old elevator. Our luggage was delivered directly to our room, and they were incredibly accommodating, helping us take photos in the court costumes without any hesitation. When we checked out, they even brought our bags to the car – truly doorstep service, highly commendable!
This is a highly recommended hotel that is well worth experiencing.
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Price per night from:IDR 3,245,076
Posted on Jan 13, 2026
Guest User
This accommodation is an excellent choice if you want convenience and comfort in Harbin. The location is unbeatable — just a stone’s throw from Hongzhuan Morning Market and Zhongyang Street, making it easy to explore, eat, and shop without long walks in the cold.
We arrived past midnight, and the host was incredibly thoughtful to wait for us in the freezing weather. He even coordinated with our Didi driver and directed him to drop us at the closest possible entrance, which we truly appreciated after a long journey.
The apartment itself is simple and practical, with all the essential facilities we needed, including reliable heating. What really stood out was the host’s kindness and flexibility. He kindly volunteered to store two of our luggages for us when we went on a road trip outside Harbin before returning again. For our departure, he also offered to extend our check-out time for just ¥100, which was far better than being stranded in the cold while waiting for our late-night flight.
The area is surrounded by many good restaurants. We especially enjoyed 老厨家, which often has long queues — but thanks to the close proximity, we could take a queue number, return to the apartment to wait comfortably, and head back when our number was called.
Overall, a great-value stay with an exceptionally considerate host. Highly recommended for travelers looking for a warm, convenient base in Harbin, especially during winter.
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Price per night from:IDR 492,722
Posted on Dec 3, 2025
Guest User
Highly recommend for anyone planning a trip to Snow Valley! Nan Nan Homestay has an unbeatable location, incredibly close to the ski resort. After a tiring day of skiing, you can just turn around and head back to rest. The owner is a local and an excellent guide, providing professional service. The attraction tickets they helped us book were cheaper than online, and they even arranged free shuttle service within the scenic area, so we didn't have to lug our luggage around. The rooms are well-equipped with private bathrooms and complimentary toiletries. The large kang bed can accommodate 2-4 people, making it perfect for family trips or traveling with friends. The 'tie guo dun' (iron pot stew) and 'guo bao rou' (sweet and sour pork) at the restaurant are super authentic, with fresh and flavorful ingredients – incredible value for money. We loved our stay so much, we didn't want to leave!
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Price per night from:IDR 238,414
Posted on Jul 9, 2026
Xiaobeizailushang
I stayed at the Grand View Hotel for one night to take my child to the airport the next day. This was my first time experiencing such excellent service at a hotel. Although it's on a busy street, the soundproofing is great; I couldn't hear any traffic noise outside. There's a reasonably priced paid parking lot right across the street, which is much safer than parking on the roadside! Both the staff and receptionists were very welcoming. They offer afternoon tea and a warm towel upon arrival. The breakfast was superb, with a wide variety of delicious options. My wife and child both thoroughly enjoyed it! This hotel offers great value for money and definitely deserves its five-diamond rating!
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Price per night from:IDR 948,357
Posted on Dec 4, 2025
Guest User
I can truly call this guesthouse a boutique gem. The rooms are clean and tidy, with a simple yet stylish decor, and the thoughtful service truly adds to its charm. The family suite features bunk beds, which is perfect for a family of four like ours.
The heating is excellent, and showering is convenient; you'll never feel cold indoors. Even when it's -20 degrees Celsius outside, you can comfortably wear a t-shirt inside.
The owner is incredibly welcoming, and the staff are attentive to every detail. You can bring any request to them, and they'll diligently assist. Every inquiry was met with a surprisingly positive response. Their meticulous service left us with a warm and wonderful experience during our trip.
The guesthouse's own restaurant was also full of pleasant surprises. The breakfast buffet offered a wide variety of options. While it might not be as luxurious as a five-star hotel, it had a great balance of meat and vegetables, and both Chinese and Western dishes were available. The owner even prepared dishes according to guests' preferences, which was incredibly thoughtful. Lunch and dinner were made to order. The ingredients were fresh and never skimped on, and the tables and cutlery were clean and neat. Every detail reflected the owner's meticulous management philosophy.
More than half of the other guests staying there were from overseas. Everyone got along harmoniously and chatted happily at the guesthouse, unlike the isolated rooms of a five-star hotel where there's no interaction. This place felt more like a community of neighbors, where strangers became friends within the guesthouse.
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Price per night from:IDR 749,679
Posted on Jan 17, 2025
Guest UserHarbin Anshu Family Hotel has only 7 rooms and a family who look after the rooms and guests. Their services are just outstanding. I had a serious problem when i arrived as i had not had time in Beijing, where i was in transit from UK to Harbin, to get a phone SIM Card. Anshu Family Hotel took me to the China Mobile shop in Harbin and stayed with me until i got my card. They flatly refused payment for helping me even though it cost them a lot of time so i got them some grapes as a very small gift to say thankyou for helping me so kindly.
The process took nearly two hours due to a complication on my UK phone number settings. However the staff at China Mobile were really good, the Anshu Family were just incredibly patient. They simply would not leave until i was fixed up and able to use my phone. I stayed for just under a week to go to see the major attractions in Harbin, a City with a totally unique identity in China due to its Russian and European Architecture. It is one of the most fascinating cities i have ever visited, Harbin Museum being quite astonishing in its variety and quality of Artifacts. It was the 16th Museum or Museum type building i have visited in China and one of the most enjoyable. This year was Harbins 26th Ice Show, with the Winter Games coming up soon.
The Anshu Family Hotel is spot on location for both events, just a $3 taxi ride or Metro for just cents. The hotel has lots of shops, supermarkets, several food roads bristling with many many choices of meal. The Anshu Family make a very low charge for their rooms, in my opinion it could be far higher but they stick at their price.
I had not asked for breakfast as i go out early to get to see as much as possible during my day sightseeing.
The night before i left i asked them if they would get me a taxi for the morning to get my train. I was to get the taxi at 6.45am. At 5.50 a knock on the door and they came to give me three boiled eggs and a meat stew with noodles. Honestly no Hotel has treated me so kindly. I really recommend grabbing a room with Anshu most especially if you are going to the Ice Show or Winter games.
It is a budget Hotel, so be aware of that, but I got a spotless sheet, cover duvet and i was as warm as toast room at night. The water shower is piping hot. Opposite the Hotel road is a huge Govt building as a landmark, i never had any problem finding it. There is a Bank of China two hundred metres from Anshu Family Hotel.
Anshu, in my opinion must be one of the top deals on offer from Trip.com.
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Price per night from:IDR 84,769
Posted on Dec 23, 2025
Guest UserService Experience: From booking to check-out, communication was incredibly smooth. The hostess was exceptionally warm and enthusiastic, offering personalized itinerary planning and even reserving restaurants for us. Any issues were met with an incredibly fast response, truly making us feel at home.
Amenities Details: The in-room smart toilet, high-quality bedding, and branded toiletries were a pleasant surprise. The hotel also provides a shoe dryer, and offers complimentary outdoor ice activities like snowmobiling, cycling, small sleds, and snow tubes. There's also free parking. The facilities are maintained like new, immaculately clean and tidy.
This isn't just accommodation; it's an experience to be savored, offering incredible value for money. I highly recommend it to anyone who appreciates quality!
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Price per night from:IDR 619,876
Posted on Jun 1, 2026
Qiqipengpeng
The room was spacious and generally clean. It was very soundproof with good ventilation, and there were no strange odors. The breakfast selection was rich, comparable to Wanda Vista. The hot springs offered a good variety of pools, and the water quality was excellent with no unpleasant smells. On Children's Day, kids under 1.5 meters were free, which was a fantastic bonus! The staff were very enthusiastic, and both check-in and check-out were quick.
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Price per night from:IDR 884,780
Posted on Jan 1, 2026
M228021****
Great location with a spacious parking lot. The staff were very welcoming and responsive. I accidentally booked the wrong dates, and the hotel staff were incredibly helpful in accommodating the change. The hotel is right next to a ski resort, and they even offered free skiing passes for the whole family, which was a nice bonus!
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Price per night from:IDR 741,732
Posted on Dec 22, 2025
M825645****
This stay completely exceeded my expectations—it was the most delightful surprise of my trip! The hotel's location is incredibly convenient; it's just a few minutes' walk to the subway, surrounded by shopping areas and great restaurants, making travel and dining effortless. The front desk service was warm and professional, check-in was efficient, and they even proactively shared local sightseeing tips. When I casually mentioned needing a charging cable, they immediately helped me find one—the attention to detail was truly thoughtful.
The room itself was even more impressive. It was spotlessly clean, not a speck of dust anywhere. The bedding was soft and comfortable, and the blackout curtains were excellent, ensuring I got a peaceful night's sleep during my travels. The bathroom had a well-designed wet/dry separation, ample hot water, and the toiletries had a fresh scent and felt high-quality. The in-room smart devices were easy to operate, and the Wi-Fi signal was stable, perfect for work or entertainment without any lag. The complimentary drinks in the mini-bar were a nice bonus.
The breakfast selection was extensive, offering not only standard Chinese and Western dishes but also delicious local specialties. Any requests during my stay were met with a quick response from the staff, and I felt completely at home throughout. It offers excellent value for money, suitable for both business trips and leisure vacations. I've already recommended it to friends and will definitely choose to stay here again next time!
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Price per night from:IDR 452,986