Hakone Hotels with balcony

Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!

When checking in, the hotel will explain the tourist route of Hakone. It's a no-brainer to check in and just follow the map provided by the hotel. The service exceeded my expectations. I felt like a princess returning home during my stay. I thought this was the standard Japanese service. But later I stayed in other hotels and found that the service of Gora Kadan is far better than other hotels of the same price. The room is a bit old and the shower is also very old, but it is cleaned quite well.

This hotel is self-service, but it's absolutely fantastic. First off, the location and the view from the window are unbeatable. It features authentic Hakone hot spring water directly to your room, and you can definitely smell the sulfur. You can also BBQ on the terrace while enjoying a foot bath and a drink. It's perfect for a longer stay during your vacation.

This hotel is absolutely stunning.  The view of Lake Ashi from our room was truly breathtaking.  The staff were incredibly helpful throughout our stay, and the buffet dinner was delicious with plenty of variety.  The location is excellent — just a short distance from the ropeway and the sightseeing cruise. You can also take the No. 3 bus from Togendai directly to the hotel, which helped us save money on taxi fares.   There’s a large shopping complex right next door, and I highly recommend the bakery, the staff were wonderful and the pastries were excellent.   We did experience a typhoon during our stay, and a little more advance warning from the hotel would have been appreciated.  However, we were able to leave early enough to avoid and arrived safely at our next hotel.

It was okay, and very clean. Walking into the lobby, I was pleasantly surprised by how clean it was. Although it's an old hotel with a vintage interior, it has a charming feel, almost like stepping back into the Japanese dramas I watched as a kid. Despite its age, it's very well-maintained and clean, which made it comfortable. Everything else was pretty standard. The location was convenient.

Yama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good) The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned. The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed. Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage. Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.

I stumbled upon Odakyu Hotel de Yama through a Hakone travel guide on Xiaohongshu. After planning my Hakone itinerary, I decided to book a two-day, one-night stay with breakfast and dinner. The hotel itself is a resort destination. My stay coincided with the Emperor's birthday three-day weekend in Japan. By evening, I noticed all the room keys were out (picture 6), indicating a high occupancy rate. I barely encountered any fellow Chinese travelers, just one ********* couple; most other guests were Japanese on vacation or Caucasians. Most of the hotel staff's English was quite basic. I'd recommend using a translator if you're not fluent in Japanese. For instance, the staff member asked me about 'dinnertime' five times before I understood what they were saying. (⦁֊⦁꧞) The two meals included in the package require you to reserve your dinner times. One evening, I had a reservation for 7:45 PM, but I still had to wait. I was a bit annoyed, wondering why I had to wait when I had a reservation. I ended up waiting an extra 10 minutes, which is why I can't give a full five-star rating. Everything else was excellent. There's an ice machine and a washing machine on the first floor. The onsen (hot spring) layout was also very well-designed. While it's not sourced directly from Owakudani, it uses water from Lake Ashi, leaving your skin feeling smooth after a soak. The open-air bath even has a cherry tree—I can only imagine how beautiful Hakone would be during cherry blossom season! Oh, one more thing to complain about: there's no hairdryer in the room. As someone with bangs, this was inconvenient. Every morning after putting on makeup, I had to go to the large public bath to dry my bangs. The hairdryers there are Refa Pro, which are a bit heavy. The toiletries in the public bath are DHC, but the ones in the bedroom are from the French sea salt series, which are also very good. Other than that, there's really nothing else to complain about. (⌯'ㅅ'⌯) Honestly, I would definitely consider staying here again on my next trip to Hakone. There's a shuttle bus to Moto-Hakone Port Bus Stop 6 every 20 minutes. There's also an Odakyu bus that departs from the hotel entrance at 12:00 PM, heading to Shinjuku. Hotel de Yama is the first stop, but it takes at least 3 hours to get to Shinjuku after making all the rounds.

Hi everyone, It was very beautiful place to stay, very peaceful, clean and comfortable. Large room, beautiful view and onsen was very good. To those not travelling by car, you need to get a bus Hakone freepass to get around. You can purchase it online, this is a big help. One of the biggest problem was when we arrived the bus station at bus stop no. 252 ( Sengoku-kogen), we called the hotel to arrange to be pick up from the bus station no. 252, we have terrible language problems. They don't understand where was bus stop 252. They don't recognise there is a coffee shop, Lawson and little police station. Finally we have to pull our luggageas all the way to the hotel. Majority of the road was uphill and very little lighting ... Near bus stop number 252, you can see Lawson, a coffee shop and little police station. On the second day, the shuttle bus service took us out to the musuem. We walked back from the museums, it took about 90mins to walk back to the hotel. We were told the bus ticket have to purchase at the counter Tokendai. We were stucked in the hotel for two days, because we really don't know where to apply which bus tickets. On the third day, the hotel shuttle took us to another musuem, we were very thankful a lady from a musuem inform us we can get the ticket Hakone free pass online. On the fourth day, we just realised Tokendai ( cruise) very close to the hotel. Luckily we managed to get around for the last day of our stay. Overall we enjoyed the stay. The receptionists were very polite and tried to help. We have communication breakdown, they were continually apologises. Big thank you for the trip.com to solve the problem.

I absolutely loved this hotel! Everything from booking, arranging the shuttle via email, to check-in and check-out, was incredibly smooth. The private onsen, which I reserved in advance via email, was also a wonderful experience. The location is fantastic, right next to Togendai – just a 5-minute walk away. It's super convenient for visiting Owakudani and taking the Hakone Sightseeing Cruise. If the hotel shuttle schedule doesn't work for you, you can easily catch a bus from Togendai to Odawara hub. What's more, the Togendai bus runs every 15 minutes, and it's the starting point, so you'll never have to worry about not getting a seat or a place for your luggage. The hotel's buffet breakfast and dinner, with free-flowing drinks, were also a highlight. Most importantly, my husband left his headphones at the hotel. When we realized, we were already in Kamakura, preparing to head to Yokohama. We immediately called the hotel, and their response was incredibly fast. They quickly located the headphones and sent them via courier to the nearest express pickup point at our Yokohama hotel. We received them successfully before returning home. A huge thank you! I highly recommend this hotel to everyone. There was not a single thing to complain about throughout our stay.

My husband and I stayed at Hotel Okada for 2 nights for our honeymoon, and it was a truly wonderful experience. • Honeymoon Surprise: The staff provided excellent service and even prepared a thoughtful welcome gift for our honeymoon, which made us feel very special. • The Room & Amenities: Our room was spacious, spotless, and very quiet. The highlight was definitely the private open-air bath in the room—so relaxing and peaceful. We were also pleasantly surprised to find complimentary skincare sets and facial masks provided in the room. It shows great attention to detail. • Dining: Both the breakfast and dinner buffets offered a wide variety of delicious options. • Location: Getting to the train station is easy with the shuttle bus that runs on a reliable schedule. If you prefer to walk, it's a pleasant 19-minute walk.