Hakone Hotels with balcony

Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!

This hotel is self-service, but it's absolutely fantastic. First off, the location and the view from the window are unbeatable. It features authentic Hakone hot spring water directly to your room, and you can definitely smell the sulfur. You can also BBQ on the terrace while enjoying a foot bath and a drink. It's perfect for a longer stay during your vacation.

This hotel is absolutely stunning.  The view of Lake Ashi from our room was truly breathtaking.  The staff were incredibly helpful throughout our stay, and the buffet dinner was delicious with plenty of variety.  The location is excellent — just a short distance from the ropeway and the sightseeing cruise. You can also take the No. 3 bus from Togendai directly to the hotel, which helped us save money on taxi fares.   There’s a large shopping complex right next door, and I highly recommend the bakery, the staff were wonderful and the pastries were excellent.   We did experience a typhoon during our stay, and a little more advance warning from the hotel would have been appreciated.  However, we were able to leave early enough to avoid and arrived safely at our next hotel.

The room is spacious as advertised, the hotel is a bit old but overall is still comfortable and relaxing. The in room hot spring is awesome with nice view of the lake. The open air public bath is not very big but it's fine when no crowded. The observatory deck (Take the stairs from 4th floor) is slightly below expectations due to the handprints on the window but it's still a nice place to chill. The food for dinner and breakfast have limited choices but the taste is good. You can have the view of Mt Fuji outside the lounge on a clear sky day. Free shuttle from hotel is available to pick up at Motohakone pier and the bus (Hakone Free Pass) to Hakone Yumoto station is available at the front of the hotel.

Hi everyone, It was very beautiful place to stay, very peaceful, clean and comfortable. Large room, beautiful view and onsen was very good. To those not travelling by car, you need to get a bus Hakone freepass to get around. You can purchase it online, this is a big help. One of the biggest problem was when we arrived the bus station at bus stop no. 252 ( Sengoku-kogen), we called the hotel to arrange to be pick up from the bus station no. 252, we have terrible language problems. They don't understand where was bus stop 252. They don't recognise there is a coffee shop, Lawson and little police station. Finally we have to pull our luggageas all the way to the hotel. Majority of the road was uphill and very little lighting ... Near bus stop number 252, you can see Lawson, a coffee shop and little police station. On the second day, the shuttle bus service took us out to the musuem. We walked back from the museums, it took about 90mins to walk back to the hotel. We were told the bus ticket have to purchase at the counter Tokendai. We were stucked in the hotel for two days, because we really don't know where to apply which bus tickets. On the third day, the hotel shuttle took us to another musuem, we were very thankful a lady from a musuem inform us we can get the ticket Hakone free pass online. On the fourth day, we just realised Tokendai ( cruise) very close to the hotel. Luckily we managed to get around for the last day of our stay. Overall we enjoyed the stay. The receptionists were very polite and tried to help. We have communication breakdown, they were continually apologises. Big thank you for the trip.com to solve the problem.

I absolutely loved this hotel! Everything from booking, arranging the shuttle via email, to check-in and check-out, was incredibly smooth. The private onsen, which I reserved in advance via email, was also a wonderful experience. The location is fantastic, right next to Togendai – just a 5-minute walk away. It's super convenient for visiting Owakudani and taking the Hakone Sightseeing Cruise. If the hotel shuttle schedule doesn't work for you, you can easily catch a bus from Togendai to Odawara hub. What's more, the Togendai bus runs every 15 minutes, and it's the starting point, so you'll never have to worry about not getting a seat or a place for your luggage. The hotel's buffet breakfast and dinner, with free-flowing drinks, were also a highlight. Most importantly, my husband left his headphones at the hotel. When we realized, we were already in Kamakura, preparing to head to Yokohama. We immediately called the hotel, and their response was incredibly fast. They quickly located the headphones and sent them via courier to the nearest express pickup point at our Yokohama hotel. We received them successfully before returning home. A huge thank you! I highly recommend this hotel to everyone. There was not a single thing to complain about throughout our stay.

Room is huge for Japanese standard , of course we paid a lot for it. It may have looked good 10 years ago but it is only ok in today’s standard . Bad thing - NO VIEW ! our room with a Huge balcony faced a car park , I guess that’s why they sell this room to Non-Members . Thus the Balcony serve no purpose bcos there’s no view . Parking is easy , including access to ba*****t parking . The public onsen is not bad with 2 outdoor onsen . The in-room private onsen is convenient but there is No View . I specifically requested for room with a view (not car park view) for the price I paid but knowing the Japanese inflexibility, it will be impossible to have a room change after they have allocated one , plus they r running full capacity with inadequate manpower. Breakfast standard is way below par for this level of luxury club standard . I had much better breakfast for room half this price . They should do a lot better in the selection and quality of the breakfast. And we have to queue 30 mins for a table. The service staff was trying to separate us from the member guests with different route , access , etc … again for the price I paid , it is totally not worth it , be it the property , the service , or the quality of the breakfast. Overall - I will not stay here again . There is nothing good at this price that will entice my return.

My husband and I stayed at Hotel Okada for 2 nights for our honeymoon, and it was a truly wonderful experience. • Honeymoon Surprise: The staff provided excellent service and even prepared a thoughtful welcome gift for our honeymoon, which made us feel very special. • The Room & Amenities: Our room was spacious, spotless, and very quiet. The highlight was definitely the private open-air bath in the room—so relaxing and peaceful. We were also pleasantly surprised to find complimentary skincare sets and facial masks provided in the room. It shows great attention to detail. • Dining: Both the breakfast and dinner buffets offered a wide variety of delicious options. • Location: Getting to the train station is easy with the shuttle bus that runs on a reliable schedule. If you prefer to walk, it's a pleasant 19-minute walk.

This is one of the best experience I have ever had! A very friendly owner + impeccable service. They offer pick-up drop-off services at togendai and oishishita, and when I asked whether they can drop off the luggage at Gora they said yes!!! Saved me so so much time!! Great room, not the most luxurious but definitely comfy. Be aware there is no private showers though. But needless to say, when theres an onsen why would you need a private shower! The onsen is great in a sense that since it's a small hotel, there was rarely anybody. It's almost like a private onsen. The water temperature of the inner one is just right, but the outdoor one, when it's snowing is quite cold. Also, the outdoor onsen had some debris as well. So the quality of the onsen isnt top notch but for the price, it's already way above my expectations. (Also you can see mount fuji as you are enjoying the onsen!) Only downside is the location. When they offer very good pick-up and drop off services, the luggage system from the railway doesn't include this hotel. This forced me to start the trip at togendai (you could ask then to simply pick up your luggage). Not a big problem if I have known this beforehand, but I had to change plans and get on the pirate ship first, so be aware!! Overall. 10/10 experience. Good price, good room, excellent service. Would come again definitely!!

The location was out of town so not so many shop around the hotel and you have to take a tram to town to get groceries etc. Buffet breakfast was nice so dont hae to stress. Private Onsen was great but need more instructions especially english. There was a shuttle service but no way to communicate with them unless you have a local sim. It was great stay but you need to be prepared for some logistics and walking or plan ahead with food/snacks etc.