Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 23, 2026|Garden Suite - 2-Bedroom
Guest UserThis hotel is housed in a magnificent building with a century of history, reportedly once the residence of a Russian Grand Duke. Upon entering, you're greeted by staff dressed in elegant period costumes, who are beautiful, dignified, and incredibly welcoming. Inside, you'll find a century-old elevator still in operation, a lavish lobby, and a wide selection of imperial costumes available for photo opportunities. The rooms are spacious and comfortable, featuring a stunning, bright, and elegant domed hall, and the Baroque-style rooms are exquisitely luxurious. The blend of ancient architecture with modern smart toilets enhances your stay perfectly. The hotel also provides a complimentary fruit platter, and the minibar is stocked with Madieer ice cream and Kvass for you to enjoy. If it's your birthday, the kitchen prepares a beautiful cake to celebrate, and the restaurant even offers complimentary birthday noodles. A big thank you to everyone there! Every staff member in the restaurant was incredibly enthusiastic and deserves high praise. Upon check-out, they even provided a parting gift (as shown in picture 1). The hotel's location is exceptional; a right turn outside leads directly to Central Street, and a left turn brings you to the Red Brick Morning Market in just a few minutes. In short, if I ever return to Harbin, I would choose this hotel again.
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Price per night from:US$ 70
Posted on Sep 2, 2026|Qiyue • Fengyu Double Room
Guest UserSeriously, you can book this place with confidence! It's incredibly clean. The bathtub even has a disposable liner, and there are toilet seat covers in the bathroom. Plus, the room comes with a Dyson air purifier.
The hotel service is excellent too. From the front desk to the restaurant staff, everyone is super friendly and accommodating. They pretty much go above and beyond to help. My kids really love Shangri-La (because of the playground), so for the past two years, we've mostly stayed in Shangri-La's Horizon Club rooms. I've tried other unique hotels in between, but none have quite lived up to expectations. This time, after a bad experience at the Shangri-La in Changchun, I decided to try both the 'Song Dynasty Aesthetic' hotel and this one in Harbin. We weren't happy with the other place, so we came here thinking we'd just check it out and leave if we didn't like it (they offer free cancellation before 6 PM). But wow, we were so impressed when we arrived! This is definitely a hotel I'll choose again and again!
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Price per night from:US$ 54
Posted on Aug 25, 2026|Elite Deluxe Room (Double Bed)
Guest UserThe most comfortable hotel during this trip. There are plenty of dining options nearby. Getting around requires taxis, but nothing is too far. The room was clean and tidy, with a lovely welcome setup. The hotel offers breakfast, afternoon tea, and a late-night snack, so you can grab a bite anytime you want. The most commendable aspect is the exceptional service; they tried their best to fulfill every request, truly showcasing the warmth of Northeast China's hospitality.
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Price per night from:US$ 34
Posted on Aug 13, 2026|Club Premier Twin River View
R151003The hardware at The Ritz-Carlton is simply exceptional. Kohler fixtures, smart toilets, and bottled water – what more could a traveler ask for? Whenever I visit a city that has a Ritz, I always make sure to stay there and experience it. I love the rooms at The Ritz, and I enjoy the food at their restaurants. But more importantly, it's the staff at The Ritz that truly makes the difference. Their genuine service is incredibly touching. Whether it's the front desk, restaurant, or housekeeping staff, they all deeply impressed us. Someone can speak insincerely or out of politeness, but their eyes rarely lie. The Ritz staff were warm, kind, and friendly, which we found incredibly moving. We'll definitely stay at The Ritz-Carlton again whenever we have the opportunity. There's also one small detail I'd like to mention: the Ritz in Harbin. The washroom had three towel racks, which is incredibly practical. 90% of hotels in China don't have towel racks, so sometimes you have to hang your towel on the outer handle of the bathroom door. This small detail really made me look at the Harbin Ritz in a new light. I've said a lot, but let me take this opportunity to express my sincere gratitude to the staff at The Ritz-Carlton Harbin. I wish them health and happiness!
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Price per night from:US$ 163
Posted on Aug 1, 2026|Superior Smart Room (Double Bed)
Guest UserEverything was perfect! The hotel is in a great location just next to the pedestrian street with many shops and street shows. The staff was amazing and happy to answer questions and help. The furniture in the room was new, very clean; the only thing was missing was a room fridge, so if it’s important to you, choose a different place to stay. Overall, great stay and we’re happy to come back!
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Price per night from:US$ 34
Posted on Jul 26, 2026|Licheng Spacious Double Bed Room (65-Inch TV + down Duvet + Zero Pressure Mattress + Humidifier)
LianchengxuanniniThe location is fantastic, just a short walk to Central Street. There's a supermarket right next door downstairs, which is super convenient for grabbing snacks and drinks. The hotel lobby is very clean, and the front desk staff are warm and welcoming. They even upgraded my room, which was clean, spacious, very hygienic, and comfortable. The soundproofing was quite good, the vanity was spotless, and the shower had a great wet/dry separation. I'll definitely stay here again next time I'm in Harbin.
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Price per night from:US$ 26
Posted on Aug 8, 2026|Family Parent-child Room
Anonymous User
The room was huge, we didn't even have enough time to enjoy it all in three days and two nights, haha! The hot springs were clean! The 'yin-yang' hot pot-style pool was hilarious! The outdoor swimming pool was also fantastic! The water was so clean, and there were interactive activities at 3 PM which were a lot of fun! The staff were also very enthusiastic ❤️
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Price per night from:US$ 35
Posted on Aug 27, 2026|Superior Queen Room
Zhangzhanger_We chose this hotel for our trip to Yabuli, and its location is fantastic. There are plenty of recreational activities right within the resort. Our stay was excellent; the room was clean and tidy, well-equipped, and the bedding was super comfortable. The front desk staff were warm and attentive, and check-in was very efficient. The environment is quiet, and overall, it offers good value for money. Plus, the sightseeing cable car offers beautiful views, and the Rainbow Flying Carpet is exciting and fun! Highly recommend!
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Price per night from:US$ 42
Posted on Nov 3, 2025
M314585****
Let's start with the positives: The hotel's decor is very unique, and the rooms are spacious. There's a hotel cable car that goes directly across the river, making it very close to Central Street, and the cable car views are fantastic. The hotel is right by the river, with a small sandy beach where you can play in the water. The hotel is located within Sun Island Scenic Area, so it's very close to the Panda House.
Now for the negatives: The heating is very poor; there's no underfloor heating, and the air conditioning doesn't produce heat. The front desk provided a space heater, but the room is quite large, so it couldn't warm it up at all. Hot water also takes a long time to come through; you have to run the water for several minutes before it gets hot, which essentially makes showering impossible. The breakfast is very basic, and the dining area is even colder than the rooms. I'd recommend not having breakfast at the hotel. The hotel requires entry through a mall entrance, and the mall closes at 9 PM. So, if you want to go out or return after 9 PM, you need to call the front desk to open the door. Since the hotel is inside the Sun Island Scenic Area, when taking a taxi into the area, you have to shout to the park security, ”I'm a guest at [hotel name]” to be allowed in. Also, when ordering a Didi (ride-hailing service) from the hotel, you need to register the Didi car's license plate number at the front desk for the car to be able to drive from the park entrance to the hotel.
The above is for your reference. The front desk service was very attentive, and even though there were some issues with the facilities, the front desk staff were helpful in resolving them. I believe the experience would be better during peak tourist season.
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Price per night from:US$ 31
Posted on Dec 25, 2024
Haiqal A Rahman
The location of the hotel is so convinient, it's close to grocery stores, restaurants, mosques and morning markets and many more. The staff is very helpfull, the environment in here is so warm. I like my stay in here.
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Price per night from:US$ 6