Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 20, 2025
Guest User
We were very pleased with the hotel and stayed there at both the beginning and end of our trip to Italy. We rented a car at the airport and parked it right in front of the hotel's door in a private courtyard. That was very convenient. I believe they charged us about 35 Euros each night for that perk. The hotel was luxurious, and the staff were very accommodating and pleasant. They had someone carry our bags to and from our room during check-in and check-out. Everything in the large room worked; it was clean, and there was a safe to store your valuables.
As Americans, a few reminders or unexpected things to note. You'll need a power adapter (easily purchased on Amazon) and, unless you bring a voltage converter, make sure any appliances (CPAP, travel steamer/iron, etc) are compatible with both 110V and 220/230V. We didn't find washcloths in any of the hotels in Italy, so we just used hand towels in the shower. The shower at this hotel (both rooms) was a bath/shower combination. There was no shower curtain or door, only a small partition near the removable shower head to keep the water from splashing everywhere, which it basically did. While it is a beautiful historic building, there are a couple of elevators at this hotel, so you don't need to lug your stuff up a bunch of stairs.
The room key is enormous and they only give you one. We kept ours in the car whenever we left the hotel so we wouldn't carry it around. Even though we had a car, we found it more convenient to leave it at the hotel and take an Uber to Vatican City rather than walk more than a mile each way, which we also did twice. The area surrounding the hotel was historic and lots of fun. Plenty of places to shop and eat. The breakfast buffet at the hotel each morning was also superb. Plenty of hot and cold items to fill you up before trekking out.
That's about it. Don't forget to check out the view from the rooftop at the hotel. Have a great time in Rome!
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Price per night from:€ 152
Posted on Jul 20, 2025|Suite
Guest UserAn Unforgettable Stay with Exceptional Service at Starhotels
Hello, I’m a traveler from Korea who recently stayed at Starhotels during a family trip to Italy.
Our 4-day stay in Rome was so wonderful that I felt compelled to write this heartfelt review as soon as I returned home.
This trip was our very first family vacation to Europe — with my mother and my son — and we spent the first three days in Rome at Starhotels. From the moment we arrived, everything exceeded our expectations: the excellent location, the spotless rooms, and most of all, the warm and thoughtful service from the staff made our stay incredibly comfortable. We were so satisfied that we decided to return to Starhotels for our final night in Italy. However, due to a mistake on my part, I accidentally booked the wrong date.
After completing a long 11-day journey through southern Italy, we returned to Rome exhausted — only to realize the booking was incorrect when we arrived at the hotel.
It was a stressful and overwhelming moment… until Mr. Tofael M., the manager, kindly stepped in to help us.
Before even fully understanding the issue, Mr. Tofael looked us — especially my son — in the eyes and simply said, “Don’t worry.I’ll find a solution for you.” Those few words brought such relief and comfort. In a foreign country, such a mistake can feel paralyzing, but his calm and genuine reassurance made a huge difference.
Even more touching was how Mr. Tofael and Ms. Paola S. at the front desk went out of their way to find a solution for us. Since the booking was made through an external site (not directly through the hotel), it was a complicated issue. Nevertheless, Mr. Tofael personally made multiple calls and followed up diligently until he was able to resolve the matter.
Thanks to his efforts, we were able to spend our last night in Italy exactly where we wanted — back at Starhotels, feeling safe and cared for.
As someone who has worked for years in global hotel chains in Korea and is still in the hospitality industry, I can honestly say that their professionalism and dedication truly stood out.
They are a model of what true hoteliers should be — and they absolutely deserve recognition and praise.
Without hesitation, I will choose this hotel again when I return to Rome. I also plan to recommend Starhotels, along with the outstanding service of Mr. Tofael and Ms. Paola, to as many people as possible through blogs, travel communities, and any platform I can.
Thank you from the bottom of my heart.
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Price per night from:€ 168
Posted on Jun 16, 2026
JohnsonFComing from Rome airport, don't bother with Uber – it's easy to get misdirected to Parking B, which is for large business vehicles. Taxis are much more convenient; they don't use meters, it's a flat 55 euros. The hotel itself isn't huge, but it has everything you'd expect from a budget hotel and was much better than anticipated. There's a fountain outside that always attracts a crowd of tourists and local youngsters having a drink. Not far away, there's a food store with good ice cream too. It's a 10-minute walk to the Colosseum and 20 minutes to the Trevi Fountain. Taking a taxi through the narrow alleys isn't worth it; walking is better. A comfortable pair of athletic shoes will be your best friend navigating those uneven, perhaps millennia-old, cobblestone streets.
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Price per night from:€ 69
Posted on Jun 3, 2025|Classic Room
Guest UserThe Unbeatable Gateway:
Why This Hotel is My New Travel Holy Grail
Just stumbled upon a hotel so perfectly positioned, it feels like discovering a secret cheat code for seamless travel. Forget everything you know about compromise – this place delivers *everything* without the premium price tag. Its location isn't just good; it’s **utterly transformative** for any traveler, especially weary souls like me arriving from long-haul flights.
**The Transport Trifecta: Your Effortless Escape Hatch**
Stepping out the lobby door feels like holding a master key to the city. Directly downstairs? **Airport buses**! No frantic taxi hunts or confusing shuttle transfers. After a 14-hour journey, seeing that bus stop literally steps away, offering a smooth, affordable ride back to the terminals, was pure bliss. It’s the kind of stress-eraser you only appreciate after dragging luggage across multiple blocks elsewhere.
But it gets better. A stone's throw away lies the **central train station**. Not some distant suburban outpost, but the genuine hub connecting you to *every* district, landmark, and hidden gem. Regional day trips? Easy. Exploring quirky neighborhoods? Done. Late-night returns? No problem. The station's comprehensive network meant I could spontaneously chase a sunset view across town or visit a famed museum district without a single transport worry. Freedom, truly unlocked.
**The Heartbeat of the City: Steps, Not Strides**
Here’s the magic dust: **walkability**. Forget ”close to the center” meaning a 20-minute trek or an expensive Uber. The vibrant city core – pulsating with main squares, iconic cafes, bustling markets, and those irresistible little boutiques – is a mere **10-15 minute stroll** away. I timed it! Wandering home through charming, illuminated streets after dinner, gelato in hand, soaking in the atmosphere without racing for transport… that’s the authentic travel experience we crave. You’re *in* the city, not just near it.
**Beyond Logistics: The Pulse of Convenience**
The immediate neighborhood isn’t just a transit zone; it’s alive! Need a midnight snack? Corner store open late. Craving authentic local breakfast? Charming bakery two doors down. Forgot your adaptor? Electronics shop around the corner. Pharmacies, casual eateries, coffee spots – it’s all there, woven into the fabric outside your door, making daily needs effortless and adding genuine local flavor.
**The Jaw-Dropper: Value That Feels Like a Steal**
Given this prime location and unparalleled connectivity, you’d expect a premium price, right? Prepare for a shock. The rates are **remarkably affordable**. It’s not just ”budget-friendly”; it’s **outrageous value**. I kept double-checking, convinced there must be a catch. Clean, comfortable room, essential amenities, friendly staff, *and* this location? For this price? It feels less like paying for a hotel and more like investing in a seamless, enriching travel experience.
**The Verdict: Don't Hesitate, Just Book**
Honestly? This hotel isn't just a place to sleep; it's the ultimate **strategic basecamp** that elevates your entire trip. The unbeatable combo of instant airport access, total city-wide rail connectivity, effortless walkability to the core, vibrant local amenities, *and* genuine affordability is simply unmatched. It removes friction, saves precious time and money, and lets you focus purely on experiencing the destination.
After raving about it to fellow travelers at breakfast, I watched them immediately pull out their phones to check availability. It’s that obvious. This isn't just *a* good option; **it’s the smartest choice you can make**. Book it before everyone else discovers this golden spot – you’ll thank yourself from the moment you step off the plane until your final, effortless journey back to the airport. An absolute traveler's triumph!
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Price per night from:€ 126
Posted on Aug 13, 2025
Guest User
Great location easy access across from Vatican entrance, to Metro - 10mins walk, or buses 5-8mins depending on the routes.
Great clean, comfort bedding, with nice working A/C for summer Aug 36-37 degC.
Use Google Map to get transportation reference, pretty the local use, but the bus schedule could be off, prepare to walk plenty.
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Price per night from:€ 80
Posted on May 31, 2025
Anonymous User
I recently stayed at this hotel and while there were a few positives, the overall experience was disappointing due to a series of overlooked details and frustrating issues.
To start with the good—the staff were great: friendly, helpful, and informative. They made an effort to assist whenever asked, and that hospitality was appreciated. The location was decent, about a 30-minute bus ride to the city center. It’s not exactly central, but manageable if you’re okay with the commute.
The room was reasonably clean upon arrival, but the quality of housekeeping declined quickly. A lotion stain I accidentally left on the shower floor was never cleaned, and instead of actually scrubbing the area, housekeeping simply placed a mat over it—as if to hide it. Initially, the room came stocked with two sets of towels, but after the first day, only one of each was replaced. While the booking was for one person, maintaining the original quantity would have shown a bit more care and consistency.
There were several small inconveniences that added up. For example, the room phone had no directory, so I had no idea how to contact the front desk or reach any services. On top of that, the air conditioning didn’t work for the first two days, which turned out to be because the previous guest had asked for it to be turned off, and it was never reset. It took me that long to realize I had to ask the concierge to enable it again. In a properly managed hotel, the AC should be reset and ready for the next guest without needing to make a request.
The continental breakfast was another letdown. The scrambled eggs were dry, lumpy, and had a strange grey tint. The bacon and sausages were cold, and orange juice was served in plastic cups. There was very little fresh fruit, and to top it off, they had a random speaker on the floor playing radio ads during breakfast—a strange and unpleasant ambiance for a morning meal. I’m glad I didn’t pay for breakfast for my entire stay, because it definitely wasn’t worth it.
The Wi-Fi was by far the worst I’ve encountered in any hotel. It disconnected constantly and, when connected, barely reached speeds of 5 Mbps. For a hotel in a tourist-heavy area, this is unacceptable and suggests a clear lack of awareness of guest needs—especially for travelers who rely on Wi-Fi to plan outings or stay in touch.
Noise was another major issue. The elevator makes a blaring siren-like noise when it opens, which woke me up every single morning. The walls and doors are paper-thin, making it easy to hear people walking or talking outside, and the doors slam shut loudly, adding to the disturbance.
Finally, while not the hotel’s fault, there were a few homeless individuals living around the property, which might make some guests feel uneasy, particularly at night.
All in all, while the staff were excellent and the location worked, there were just too many frustrating and avoidable issues—poor housekeeping, unusable Wi-Fi, subpar breakfast, noise problems, and a lack of attention to guest experience basics. I wouldn’t recommend staying here unless the hotel makes significant improvements across the board.
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Price per night from:€ 53
Posted on Apr 2, 2026
Sonya_theone
We've stayed at this hotel twice. The premium room and standard room only differ in size and the presence of a desk. The renovation is brand new, with a fresh and understated design.
The elevator operates silently but is slow. The soundproofing between rooms could be better, but if you just need a place to sleep while traveling and want to quickly depart from Termini for other parts of Italy, it's ideal and budget-friendly.
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Price per night from:€ 74
Posted on Dec 9, 2024|Twin Room
Guest UserThe room was spotless, and it was clear it had been recently refurbished, offering great value for the price. However, the thin walls were a major drawback, as every sound from neighbouring rooms was audible, causing frequent disturbances throughout the night. Additionally, on the last day, there was no cold water, making it impossible to shower. When we reported this to the receptionist, they unhelpfully suggested we should have complained the day before, despite the issue only arising that mornig — we cannot predict the future lol
Despite of this, I would probably stay again as it is good value for money.
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Price per night from:€ 46
Posted on Nov 27, 2025|Bungalow
D&CMckIts very clean, we stayed way at the back, persons refused to help us to get to the front, the help desk dosnt answer the phone and the dont know to speak, I saw ****** at its best, my friend had a disability and we were refused a lift.
The black guy were the one who tried to help.
Very ******, would never return. We went to the icecrem shop the two young people hardly spoke, the saw us as blacks the assume we needed the smallest icecream, the didn't give us an opportunity to choose, I asked why not let us choose, the young man just made a funny face, I only complained the purchase because of the kids.
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Price per night from:€ 79
Posted on Dec 28, 2024
Guest User
If there is no taxi, it is very inconvenient. If you are a free traveler who walks a lot, it is difficult to take the subway because the area gets dark quickly in the winter and the shopping district is far away. However, there is breakfast and dinner in the hotel and the accommodation was clean. The staff seemed busy. I want to stay there again next time.
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Price per night from:€ 86