Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 15, 2025
Suofeiyani
The hotel is located right next to the train station 🚉. After breakfast and collecting our luggage 🧳, we could walk right into the train station square in less than five minutes.
Cleanliness: Why was the water from our room's kettle so cloudy? I don't understand. I hope the hotel will check the kettle in our room.
The shower gel 🧴 in the room smelled amazing, a classic European scent, I loved it!
Service: Pretty good. When we checked in at night, they told us there was a bar on the sixth floor where we could get something to eat, but we just went to sleep and didn't go.
The breakfast was really great, with a wide variety of options. The staff 💁♀️ proactively asked if we wanted coffee or tea 🫖.
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Price per night from:NZD 267
Posted on Apr 6, 2024|Superior Room XL
Y Darjeeling
The man who helped for check in was very professional and friendly, spoke French and English too which was great.
I asked for the tourist information at the desk too which was very clear and helpful.
The parking was easy in front of the hotel, a spacious room, a great choice for breakfast.
Cleanliness, in general was good, except a few spots on the floor in the bathroom was missed.
I will recommend to any of my friends.
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Price per night from:NZD 174
Posted on Oct 14, 2025
Anonymous User
Safe and Good location. Just take a short tram ride to beautiful old town.
Room is quite basic and small but functionals. Kettle is provided with some tea sachet. No coffee.
But made up by the owner by offering us an appretif before our dinner.
Buffet breakfast is reasonably price @€9.00.
Refer to photos.
Valet parking only €15/day right in front of the hotel. Very good and reasonable.
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Price per night from:NZD 97
Posted on Aug 31, 2025
Guest User
Very nice staff, clean, nothing to complain about, and a great location.
Unfortunately, all this is spoiled by the lack of soundproofing, both between rooms and outside noise. A tram passes nearby, making you feel like you're on the sidewalk. I was in room 234; the parquet floor is extremely noisy, so be careful.
Despite the €25 a night garage, take it as a guide, or you might get a nice surprise when you wake up, like me, with a broken window. Nothing was stolen; I think it was just a fan of French license plates.
Personally, I won't be going back.
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Price per night from:NZD 105
Posted on Aug 12, 2025
El YStayed 2 nights here, and it was nice of them to upgrade me to a bigger room. About 30mins walk to Museum of Cinema / Egyptian Museum. It's great if one likes walking.
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Price per night from:NZD 135
Posted on Feb 11, 2026
Christin3
Great stay with beautiful scenery. The surroundings were lovely and made the experience even more relaxing. Laundry is available, but you’ll need to use an app and scan the QR code at the reception lobby to access it. Overall, a pleasant and comfortable stay.
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Price per night from:NZD 89
Posted on Jan 3, 2025|Comfort Double or Twin Room
zhshannWe stayed in here for a night. Everything was good except the room was too cold, it seems like the heating system worked not so well. The staffs were friendly and the breakfast was great. Location also a bit far from the city center but no problem if you have a car.
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Price per night from:NZD 107
Posted on Apr 3, 2024|Basic Double Room
Guest UserThe hotel was nice and super clean, well situated, close to transport.
The only problem is that they put the heat up really high. Looks like it’s a common heater for all rooms. We had about 40°C in our room and the bathroom.
We asked to the front desk clerk if they could turn it off. They said they would but they didn’t. He had to sleep half naked and with both windows open because it was extremely hot inside the room. At the end of March I think it’s a little too much.
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Price per night from:NZD 92
Posted on May 4, 2025
WutLee
Value-for-Money Stay with Room for Improvement
Hotel Diplomatic offers good value for money, especially with its comfortable beds and quality pillows which made for a restful stay. The breakfast spread was generous and satisfying. However, some finishes—particularly the flooring—could use a refresh to better reflect the hotel’s 4-star rating. It would also be helpful to have insect screens on the windows, especially since the air conditioning is centrally controlled. While the location is a bit removed from the main attractions, it's still reasonable considering the price point.
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Price per night from:NZD 114
Posted on Sep 12, 2025|Standard Double Room
Anonymous UserGood location, close to the city center.Staff was friendly and helpful.
Just a bit noisy during the night due to the tram line passing in front of it.
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Price per night from:NZD 66