Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 24, 2026
Guest UserThe hotel's location is excellent, making it convenient for getting around and shopping. The room was spotlessly clean, the bedding was soft and comfortable, and the soundproofing was good. The front desk service was warm and efficient, and the facilities were comprehensive. Overall, it was a very comfortable stay with great value for money. I would definitely choose to stay here again on my next trip.
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Price per night from:IDR 5,070,663
Posted on Jun 7, 2026
Guest UserThe hotel check-in is on the sixth floor. There was a bit of a mix-up with my reservation at first, which caused some delays, but once it was sorted out, everything else was very satisfactory. The Nagoya Kanko Hotel is an older 5-star hotel with large and spacious public areas. As is common with most Japanese hotels, Saturday rates are significantly higher than weekdays. They offer smoking rooms (many Japanese hotels are now completely smoke-free). The bathroom was still very well-maintained, and the toiletries were BVLGARI. The breakfast quality was also excellent. The hotel is conveniently located directly across from the airport shuttle bus stop, making travel to Chubu Airport very easy. I would definitely consider staying here again on my next visit to Nagoya.
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Price per night from:IDR 2,662,629
Posted on Mar 2, 2026|Bed in Standard Male Capsule Room(Lower Row) (Male Only)
pinoy solo travelerThe best choice for a budget solo traveler. It offers free unlimited drinks all day, unlimited curry with rice for breakfast, unlimited fresh ramen noodles at night, and free alcoholic drinks in the evening.
There is a lounge on the 11th floor, a public bath with a hot pool and sauna, and free shampoo, body soap, conditioner, hair gel, hair spray, and face and body lotion. It also provides free toothbrushes and razors. The locker fits a 20kg size luggage if not, you can put it at the large luggage compartment and ask for chain with lock at the lobby. There are coin washing machines and dryers available as well.
Heads up to those with tattoos: this hotel only has a public bath, and tattoos are not allowed.
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Price per night from:IDR 808,866
Posted on Feb 24, 2026|Standard Twin Room - Non-Smoking
DaochuluanbendemiaoThe location right next to Kanayama Station is super convenient for getting around (I prefer it over Nagoya Station and Sakae). However, because of the single-pane windows, even on the 18th floor, you can still hear the train. Luckily, the noise level stays under 40 decibels, so it won't wake you up. There's also a shuttle bus nearby that goes to the Aeon Atsuta store. From the window, you can see an Aeon store, distant snow-capped mountains, and a little figure holding an umbrella on the roof of the building opposite. The twin beds can be pushed together, but there's a bunch of wires and equipment under the nightstand that prevents it from moving completely. This leaves a gap of about 20cm between the bed and the wall at the head, which is fine for a family of three to sleep comfortably. The mattress is a Simmons, and it's quite comfortable to sleep on, though the pillows are a bit too narrow. The bathroom looks a little older than it actually is, but it's perfectly functional.
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Price per night from:IDR 2,004,927
Posted on Dec 2, 2025|Premier Room, 2 Double, Upper Floor
Guest UserI recently enjoyed a fantastic stay at the Courtyard by Marriott Nagoya Hotel, and I want to highlight some exceptional service that made our visit memorable.
Thoughtful Amenities
The welcome ice cream for my sons was a delightful surprise. It was a thoughtful gesture that made them feel special and added to our overall positive experience.
Duty Manager Mr. Andei Ho
One standout moment of our visit was when Mr. Andei Ho, the Duty Manager, came to assist us during one of our evenings at the hotel. Being a Hongkonger himself, he made us feel right at home. When we returned from a day out and needed to store some belongings at the concierge, Mr. Andei approached us and warmly communicated in Cantonese. His friendly demeanor and willingness to help truly made us feel welcomed.
Proactive Assistance
After our check-out, Mr. Andei noticed us trying to call an Uber in the lobby and proactively offered to help by calling a taxi instead. Given that we had too much luggage, he went above and beyond by marking the pick-up and drop-off locations for us at the Airport Express Station, ensuring a smooth departure. One day, he saw us waiting outside for a taxi and proactively asked a colleague to come over and see if we needed help calling a taxi.
Housekeeping
I would also like to commend the housekeeping team for their outstanding work. They kept our room impeccably clean and tidy throughout our stay, greatly contributing to our comfort.
Summary
In summary, my experience at the Courtyard by Marriott Nagoya was fantastic, thanks to the outstanding service from Mr. Andei Ho and the entire staff, including the diligent housekeeping team. I highly recommend this hotel for anyone visiting the area, and I look forward to returning in the future!
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Price per night from:IDR 2,365,602
Posted on Jun 16, 2026
Ling515We specifically chose this hotel for LEGOLAND, and the room was spacious enough. The kids loved the treasure chest game. There was a wide variety of breakfast options, and the food was quite good. The location is excellent if you're visiting LEGOLAND, but it's a bit too far if you plan to go anywhere else, which is why we later moved to a hotel closer to Nagoya Station. The room was very clean, and the service was typical Japanese standard. There are a few restaurants nearby where you can have dinner.
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Posted on Jun 19, 2026
Anonymous UserHeads up! The Nagoya Prince Hotel discriminates heavily against Chinese tourists, terrible experience.
I was really looking forward to staying at this supposedly high-end hotel, but from start to finish, the front desk staff clearly treated Chinese guests differently. Their attitude towards us was cold and perfunctory, completely lacking in service professionalism. I absolutely do not recommend this hotel for domestic travelers.
When checking in, European and American guests in my group asked questions, and the staff were patient, thorough, and smiled throughout their interactions. But when it was our turn to ask about room types using simple Chinese and basic English, the staff remained expressionless, frequently interrupted our questions, and even refused to use a translation app I was using to communicate. Their answers were perfunctory and sloppy. They even claimed there were no Chinese-speaking staff, despite the hotel clearly offering Chinese service. The contrast was stark and made us feel very uncomfortable.
When we tried to give feedback about the difference in service, the front desk showed no apology whatsoever. Instead, they prevaricated and shirked responsibility, completely disregarding our reasonable concerns. As a star-rated hotel with high prices, they should treat guests from all countries equally, but instead, they showed prejudice and discriminated against Chinese guests. The service and hospitality were subpar in every aspect. Paying a high price only to receive a frustrating and upsetting accommodation experience, I strongly advise Chinese tourists planning to visit Nagoya to avoid this hotel. For the same price, there are many other options that respect Chinese guests and offer thoughtful service. Don't fall into this trap.
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Price per night from:IDR 4,145,108
Posted on Jun 23, 2026
Euonch
This was my first stay at the Hilton Nagoya. It's about a 1000 yen taxi ride from Nagoya Station, so the location is pretty good. If you're using public transport, there are bus options, but the subway station is a bit of a walk. The room was spacious and well-maintained. I accidentally left something behind, and after emailing them, the hotel successfully sent it to my next hotel, which I really appreciate. A big thank you to Imai from housekeeping! The 'magic hotline' answered immediately, and the overall service was great – definitely good value for money. The only downside is that the soundproofing isn't very good, so if the neighbors are noisy, it can be hard to sleep.
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Price per night from:IDR 2,100,400
Posted on Dec 8, 2025
Guest User
The room is spacious and well equipped. It's a bit far from Nagoya station and not many buses around the hotel. It's a bit inconvenient. There's shuttle bus available in the morning on weekdays. Longer service time on weekends. Maybe the hotel is busy, the lounge staff wasn't too friendly. I have short hair but I found a long hair on my bed under the blanket. The bedsheet has some black colour fabric fibers but I wore light colour pajamas.
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Price per night from:IDR 2,275,434
Posted on Nov 30, 2025
mielleyoung
I stayed here while traveling to a concert. It's very close to the Nagoya Station Shinkansen ticket gate, which is convenient. I was able to leave my luggage there before check-in. There are family restaurants and izakayas near the hotel that are open until late at night, so there are plenty of places to eat even late after a concert. The facilities, building, and rooms are a little old, but it's acceptable if you're just staying for a night's sleep. Thank you to the front desk staff for your kind hospitality.
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Price per night from:IDR 620,573