Beach Hotels in Punta Cana

The majestic elegance is beautiful!!! Very clean, rooms are very nice. The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.

Excellent place! The facilities are beautiful, clean, and in great condition. The staff's service and treatment are exceptional; they made us feel like family. I truly loved every moment there and all their employees. I would definitely come back a thousand times without a doubt.

This trip was amazing. The resort was beautiful and easy to navigate. The rooms are quite large and the location is isolated and quiet. The beach is beautiful, the food was delicious, the drinks were wonderful. The staff were all really friendly and the service was generally great. There are a lot of vegan and vegetarian options which was great! All the events were really enjoyable and overall it was a really relaxing and memorable vacation! Shout out to the activities director Miki for making our stay extra special!

It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...

The facility outside is well kept, the cleanses in the room could be better. We had the ceiling fan, the phone in the room and a faucet leaking in the bathroom and it didn’t get addressed until the next day. After it was fix it was all better. I would recommend to stay here it. You will have plenty to do, plenty to see and good food.

Upon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com

This is a large hotel complex where accommodation is spread out over a very wide area in separate residential buildings/villas. There's a tram/golf cart service within the complex, which in theory is great, but in practice, the system is annoying: the carts wait at the end of the line until they're full, meaning you often can't get on if you're picked up along the way. Sometimes several carts would be queuing up. The rooms were mostly clean. I stayed in two different rooms myself. However, the shower water pressure was weak, and on a few mornings, only lukewarm water was available. One morning, pressure washing started in the pool area around 6:00-6:30 AM, which isn't exactly pleasant when you're trying to sleep. The food is generally 3/5 quality. Not gourmet, but not a disaster either. The pizzas at the buffet were better than at the actual pizzeria, which says something. The pizzeria's 'thin & crispy' was more like soggy dough than thin and crispy pizza. In the same place, the lasagna was quite alright, and it sometimes appeared in the buffet as well. I'd skip the sushi restaurant entirely: watery rice mush with a piece of fish thrown in. At the Mexican place, I got the wrong order, and at the Indian restaurant, the food wasn't spicy or hot even when specifically requested. There are many restaurants and plenty of choice, but in many places, customer service and quality are severely lacking. Generally, the male employees gave a lazy impression, as if they were just doing the bare minimum. Female employees, on the other hand, smiled, chatted, and clearly made more effort. There were exceptions, of course, but few and far between. Hygiene also raised a few questions. Birds flew around the food if you left your plate unattended for a moment. Once, I saw a bird fly into the steak restaurant area, where dishes were being prepared. Towels are changed often, but in the evening, they might not be available. Also, you didn't always get your towel card back when exchanging towels, at least not at the quieter pool's towel station. The drinks selection is quite simple: beer, red and white wine were practically all of the same quality. The cocktails felt like they were all made from the same bottle, just with a slight change of color. You can get better for money, of course. On the positive side, there's a different show every evening and activities for children. Waiters also circulate around the area. However, I missed having water stations where I could refill my glass myself without queuing behind food trucks or cocktail counters. If you get the hotel cheaply and your main purpose is to be at a large resort, eat at the buffet, and indulge in alcohol, then it's fine. The facilities are good, but in terms of service, restaurant quality, and practical arrangements, the overall experience remained quite mediocre.

Overall experience was good, and would return again. The only unfortunate part that there was a lot sea**** on the beach in which you could not enjoy.

Everything was fine, breakfast service was a bit slow but otherwise a good hotel next to the beach

The hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better. The toilet handle was broken despite the water flushing. The room smelled out humidity. Not very sure of they changed the sheets needles I got there or even after. The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/ On NYE the food was much better, there were good choices, but still artificial. Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.