Howard Johnson Junhe Hot Springs Resort Beijing Reviews

My stay was most relaxing and glorious. The service was excellent, Michael at reception was particularly helpful on all arrangements. Food was good and the hot springs were clean and wonderful.

We had an amazing staycation at this hotspring resort. I was very impressed with the customer service we recieved. Everyone was incredibly kind and went out of their way to help. The staff has clearly had 5 star training. I would like to make particular note of Mr. Lee at the front desk. Upon check-in, he served us and acknowledged that not all the staff spoke English and that we should contact him directly over Wechat if we needed anything. On several occassions I contacted him and he was prompt and curtious. He was a great ambassador for the hotel. For example, room service forgot chicken on on salad, and he promptly pologized and arranged for two new compelmentary salads to be sent (i believe this was an oversight as the hotel was very busy with a special chiristmas dinner that night). It is common in Beijing for hotel staff not to speak English, however we did found several memebers of staff that did. For example. when we went to the dining hall, they sent an English speaker over to help us. Further, the dining hall manager checked in with us and personally cleared plates away. Buffet breakfast was above average with western and chinese food. Also, when ordering room service, though they did not speak English, they sent someone to our room with a menu so that we could point to the items we wanted. Overall, the hotel is new and to Western standards of cleanliness and quality. Beds and pillows were comfortable. We were with my 2 month old baby and my 85 year old father, all generations enjoyed our time. The hot springs were very clean (not always the case in China) and they were alongside swimming pools with kids climbing apparatice and water ball pit. It was also nice that there were complementary refreshments (snacks and drinks) at the hot springs. In the winter air, the outdoor hotsprings were great. Finally., though it wasnt a huge attraction, its nice to see the lammas, chicken and horses. Overall, I could not recommend this place more. I will defintely stay again.

Amazing hotel experience. The spa was a great experience and we enjoyed ourselves so much. The room was nice and overall a great place. — PS. THE PILLOW SELECTION MENU WAS AMAZING.

So far to the city, it was not really clean

This hotel is pretty good. I wanted to find a hotel that had a warm kids pool so I could take my daughter to swim. The kids pool is pretty big and the temperature is perfect. As you can only enter the hot spring area once, I was able to let my daughter nap on my lap while my husband and I had some fruit and drinks at the seated area without having to leave the hot springs. The room is spacious and mostly clean. However, I wouldn't say this hotel is 5 stars. The decoration is outdated and needs to undergo refurbishment. The bath was dirty and had lots of things floating in it when we filled it up with water, so we had to empty and refill before washing in it. Then, when drying my daughter's hair with the hairdryer in the bathroom, the hallway light keep flickering and the hairdryer was cutting off. It seems there was some electrical problem with the socket. It started to make a spark noise and smelt like burning, so we had to quickly unplug the hairdryer for fear of it going on fire. The location is in the middle of nowhere, so it's not convenient if you want to buy food or snacks. i personally didn't like the hotel breakfast. It doesn't compare to other international brand hotel standards. Overall, it would a pleasant stay, but only because it was suitable for my daughter to swim..

Very good hotel Lee is good too

We had a great time… We got a package and hot springs , swimming pool , vegetable picking , play room . Was all in the deal . Very cheap a great offer. Babies can go into the hot spring which are inside and outside it also had unlimited drinks and snacks. breakfast was nice. location is a bit far but it’s peaceful and fabulous view. Would go there again 100 percent.

Good hot springs

lee lee

The room is very comfortable and spacious, clean and tidy, with complete facilities. The front desk staff Xu Xinyang is very nice and patient and thoughtful when checking in. The breakfast is rich and varied, the hot spring pool has indoor and outdoor, and there is also a swimming pool, which is very comfortable whether it is a bath or a swim.

I took my parents and children to stay for a day during the May Day holiday. The hotel has a beautiful environment and is a high-quality parent-child hotel in the suburbs of Beijing. Various parent-child activities are well organized and colorful. The hotel is equipped with hot springs. During the May Day holiday, there were not many people in the hot springs, and it was very comfortable to soak in. The house area is not small, clean and tidy, and comfortable to stay. The service is very good. When checking in, she saw that there were two elderly people and children. Manager Zhao Feng thoughtfully upgraded our room. The room is more spacious and the bed is enough. During the stay, she often asked if we had any needs. Our family was very happy to stay. I recommend staying here and will come again next time.

Although this hotel is a bit far and the location is a bit off, it is easy to find by car and easy to park. The most important thing is that it is really cost-effective. The room is clean, tidy, bright and well-equipped. There are many types of breakfast. Although there are a lot of people, there are seats. The room also comes with hot spring tickets. The hot spring pool is also pretty good. The environment is also well maintained. It's just that there are a lot of people and it's always a fight to get some food and drinks. The service is very good and meticulous. Except for the guest service phone, no one always answers and you hang up before you finish speaking, other service staff are very good, especially the front desk, the most tiring depar**ent, but the most considerate

Except the location is a bit remote, everything else is good. The room is big and the big bed is big enough for children. There are many types of hot spring pools, suitable for children. The service staff kept reminding people to pay attention to safety. There is also a small gym. It would be more suitable if you come in winter. There were many people during the May Day holiday. The staff LEE took the initiative to add WeChat and provided a lot of extra help. If there is a chance to miss the peak in winter, I will come again

The service was very good. Account manager Lee called one day in advance to arrange the room we liked. He arranged a similar room for us. The facilities were complete, including toys, books, bathrobes, and slippers for children. A piece of fruit was given upon check-in. It was very convenient to go to the hot spring downstairs.