"We will not be returning to this hotel. Checked in after a long hard day of working and was looking forward to a hot shower, but my wife and I ended up with COLD showers in room 110. My wife was too tired to complain but warned me about no hot water, so I also let the water run for 10 minutes thinking it would warm but it never did. We both wasted gallons of precious water from Lake Meredith! Wrapped in a towel I, tried calling the desk and the phone didn’t work! I next went to get ice for our drinks and my card key wouldn’t access the room with the ice machine, so a trip back to the room and tried the other key, which also didn’t work 😡🤬! So a trip to the desk attendant revealed a maze of directions through the dark gym for a seemingly secret passage way to the ice machine. For our troubles, management compensated us with a return of only 250 points on a 40,000 point stay😡🤬! We were tired and in no mood for the drama of staying at this crappy managed Hilton!!!! We would have had a better stay at Motel 6 and a LOT cheaper!!!"