Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 29, 2026|Hilton Deluxe King Room
Guest User
This hotel was the best I stayed at during my trip to Australia. Although the overall exterior of the hotel looks a bit old, it's still fantastic.
The location is the best, right by the bay in Cairns. When you open the window, the fresh sea breeze washes over you, and you can see the coconut trees swaying outside from your bed. I never wanted to come inside when sitting on the balcony every day.
The room facilities are also quite complete, although the bed is a bit soft. It would be perfect if it were a little firmer.
The hotel's breakfast restaurant is on the first floor, where you can enjoy the beautiful scenery outside the window while having breakfast. There's a wide variety of breakfast options, and the egg burrito is delicious.
If I come to Cairns again, I will definitely choose Hilton Cairns again.
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Price per night from:€ 130
Posted on Sep 1, 2026|Deluxe King Room
Z-VoyageI had a wonderful stay at Novotel Cairns Oasis Resort. The room was clean, spacious, and comfortable, with excellent facilities and a relaxing atmosphere. The pool area was a highlight, and the staff were friendly and helpful. Great location close to the city centre. Overall, a very enjoyable stay.
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Price per night from:€ 115
Posted on Jul 17, 2026|Sea Suite One Bedroom
Guest UserThe hotel's location is excellent, with a wide variety of dining options right downstairs. Our family of three booked a suite, and they added a single bed in the living room, which was spacious and comfortable. The breakfast selection was also very rich and diverse, offering great value for money! A quick tip: there aren't as many hotels in Cairns as one might expect, and even during the off-season, this hotel's rooms can be scarce. It's best to book your entire stay at once, as trying to extend your reservation day-by-day might mean you won't find availability.
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Price per night from:€ 128
Posted on Oct 6, 2026|Two Double Beds Standard
Anonymous UserThis is our second time here at this hotel. We booked two rooms with interconnected doors. The location and environment quite good and the hotel has shuttle buses to city central. And it also provides beach towels to go to the Great Barrier Reef etc. Staff are also friendly. But unfortunately there was a cockroach in our bathroom during one of the nights. We called the front desk and it was settled quickly.
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Price per night from:€ 90
Posted on Jun 12, 2026|Standard Queen Room
Guest UserThe room was spacious and well-equipped with a microwave, cutlery, and a fridge. It's super close to both the ferry terminal and Cairns train station. There's a breakfast spot right opposite the hotel and a supermarket nearby, perfect for grabbing bread to heat up in the microwave. The front desk staff were really helpful, even assisting us with booking a taxi. The laundry facilities were fantastic, with large washing machines and dryers. Just a heads-up, the hotel doesn't provide slippers or toothbrushes, so remember to bring your own!
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Price per night from:€ 89
Posted on Apr 28, 2025
Carrier
The location of the apartment is quiet in the middle of the night market. It takes about 10-15 minutes to walk to the night market and about 8-10 minutes to the pier. We booked a two-bedroom unit with sea view. The room has a large space and the balcony view is also very good. You can see the sunrise in the morning, but the fence of the balcony is a bit short, and it will be a little panicked if you are too close. The interior decoration is a bit outdated, the lighting is a bit dim, cooking stoves and dishes are also available, but no room service is provided.
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Price per night from:€ 224
Posted on Aug 22, 2026|Standard Twin Room
Guest UserThe hotel room was clean and tidy, well-maintained. The location is excellent, very close to the cruise terminal, making boat trips incredibly convenient. There are plenty of amenities nearby, so getting around and finding food is easy. The service was also great. It's a fantastic choice for a visit to Cairns.
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Price per night from:€ 85
Posted on Jul 8, 2025
Kain7113
It is good to be able to check in 24 hours. The room I stayed in had a bathtub and was clean, so it was a room that could store hot water in the bathtub and use it.
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Price per night from:€ 122
Posted on Aug 6, 2026|Family Room with 1 Queen Bed and 2 Single Beds
Guest UserI expected much better from a hotel carrying the Ramada name.
We arrived just after midnight, exactly as we had advised the hotel in advance. To our surprise, the entrance gates were locked. There was a phone number on the gate to call for assistance, but despite repeated calls, nobody answered. We could see reception from outside, and could clearly hear the phone ringing, but there was no one there to help.
After standing on the roadside for around 15 minutes with two tired children in the middle of the night, I ended up climbing over the locked fence just to unlock the gate from the inside so my family could enter.
Once inside, we rang the reception bell several times before anyone appeared. Around 20 minutes later, the receptionist (a gentleman with long hair) eventually arrived. Rather than apologising for leaving a family locked outside at midnight, he simply said he had been ”dealing with something”, that there were ”100 guests and just him”, and told us, ”you need patience.” Those are his exact words.
I appreciate that staff can be busy, but this was a complete failure of customer service. An apology would have gone a long way. Instead, we were met with rudeness and a dismissive attitude. It was one of the worst customer service experiences I have encountered.
The hotel itself was also disappointing. The photos on the website appear to be either very old or heavily enhanced. The grounds look nothing like the promotional images—there are no palm trees as shown, and the swimming pool sits right beside the car park, giving it a very different feel from what is advertised.
The one major positive is the location. It's within easy walking distance of the city centre, which was extremely convenient.
Unfortunately, because of the poor customer service on arrival and the misleading impression created by the website photos, I would not choose to stay here again
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Price per night from:€ 71
Posted on Jul 21, 2024|Standard Room
califragile
The room facilities are relatively old and the lights are dim.
Slippers and toothbrushes are not provided. Shower gel and shampoo are of poor quality.
The room was on the first floor and there was noise. It should be the sound of the air conditioner engine or other machinery.
The breakfast is simple and does not provide the delicacies of various countries. It only has bread, fruits and some drinks.
A separate deposit of 50 AUD is required upon check-in, or 100 AUD in cash.
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Price per night from:€ 70