"The experience was very bad. The water was cold, it never came out hot. No one offered me a solution. The staff was very unwilling to resolve the issue. I won't return and don't recommend it. It's unbelievable that there's no hot water in an international hotel."

"Decent stay for what we paid. Nothing to complain about. "

"Very good hotel. Pros: Perfect location, very friendly staff, clean rooms. Cons: Small pool, slow Wi-Fi. Recommended!"

"Deplorable management and preparation on a day that was supposed to be a celebration. It took over an hour to take orders, insufficient staff, and poor treatment from the coordinator. A terrible experience. Refrain from going to Agua del Desierto."

"Calama is apparently one of the driest places on earth ; it’s certainly very remote and logistics presumably present issues on a recurring basis. It’s only proper therefore to give its hospitality offering a wide berth. This hotel is somewhat dated, certainly ‘tired’. But it does offer a reasonable level of comfort - decent beds, plenty of hot water, air con and a basic swimming pool with sun lounging furniture. Forget in-room tea/coffee making facilities. AND…! Be prepared to bite your tongue when told that no milk is available across the entire hotel should you be attempting to make yourself a cuppa ‘downstairs’. Dinner sounded more hopeful on paper. Nothing earth shattering and certainly not an extensive menu, but the spaghetti bolognaise was able to trigger positive digestive anticipation !! The reality was an array of ‘sandwiches’ only, the common basis around which was a ginormous bap, with hidden amongst it, some onion & tomato and further in, a beef patty. A limply uninspiring salad sat alongside. You’re on steady ground if it’s an accompanying lager you’re looking for and the Chilean Red was good. But don’t even think about anything remotely resembling an Aperol Spritz. Breakfast however ‘surprised’ with an excellent scrambled egg. Service wise, the staff are at best, ‘hit & miss’. The welcome from the longer haired female receptionist at 12.00 was non-existent. She was functional and lacking in any enthusiasm. The later guy on reception was very helpful and was genuinely concerned about me considering a walk into the town ( to source some milk ⚡️😂 ) - ‘it’s not safe’. The waiting staff in the restaurant were inconsistent ; some trying their best, others utterly indifferent. So in summary and accepting language barriers ( my bad ! ), this place does a job, if it’s an ‘in transit’ stopover that you’re looking for."

"Tiny fixtures, the bathroom is too small, you can't close the door without damaging it if you're sitting down, you hit your head on the handle, a disaster...very poorly designed"

"I liked everything very much"

"With it being 22 degrees Celsius outside, they have the air conditioning centralized and I was roasting in my room. The rooms are so close together that you can hear everything the person in the next room does. The door locks are hard to close, hence the constant slamming. Breakfast: BAD"

"We Bootes a Room through priceless with 17 year old Child - at the Hotel they told us the Child is to old and we have to pay 50 $ extra - rooms are ok a Bit fuzxy - Bath Standard - Pool Bit Dirty and cold - beding very soft and cushions a Bit hard - at least ok for one Night"