"This season is the worst I have ever lived in all seasons! Let’s talk about breakfast first. When we checked in, a male waiter at the front desk told us that breakfast was charged separately, 49 yuan per person, or let our friends who did not have members to join the China Live Club and pay the membership fee to send breakfast. We cooperated with the paid membership. As a result, we got up in the morning and went to the restaurant to see it. Milk and soy milk seriously mixed with water, 30% of the milk to 70% of the water, milk can be mixed to the taste of milk, the ability is really big! The breakfast type is so pitiful, just a few small steamed buns, a little egg, a little porridge, no hot stalls, no vegetables and fruits (see picture), it is embarrassing to charge 49 yuan for this thing? Besides our room, we went into the hotel and asked if there was a driver's room at the front desk? A male waiter at the front desk said that there was a 100 cleaning fee. We didn't have a hotel driver's room in Lhasa to charge another fee. OK, your hotel has to charge us very coolly. Then you have to arrange a clean room at least? There was a pungent smell in the room, people were suffocated, there was soil on the floor, the basin and the toilet were not cleaned, what do you charge for 100 yuan cleaning fee? Our driver's brother asked the waiter to respond to the situation, and the waiter directly said: the driver's room is like this! Why is the driver not a person or we didn't pay? ! I can't accept this service attitude. Is Huazhu training the incumbents like this? ! I went down to theory and came out a man with glasses. I said he replied, afraid that I would refund the money and say that I don't want to kill the words! I said that your service industry should not say that the driver's room is like this, this is the most basic service awareness! I said that you charge 100 yuan for cleaning fees to clean up? What is the driver's room like this? I said I don't want you to refund 100 yuan, you go to our driver brother to apologize! This manager's face eased a little when he heard that I was not going to refund the money, and he said that I can apologize! I said that I want to write a real evaluation on Trip.com , the manager wants to send me three bottles of oxygen tanks to talk about my heart, I said that I don't want your things, I have to write a real evaluation! It is better to improve the health status and service awareness to fix these false heads! We often go to the north line driver and we said that the whole season was not this team now, before the two little girls managed very well breakfast is also very good, just change to this team now really not! There is definitely a problem with management! I said that this is the worst season I have ever lived in. The manager also called me boo, you whisper! Really speechless! If the hotel does not strengthen the rectification, I hope that the friends behind will choose carefully!"