Hotel Tapajós

Hotel Sansaed

"Very pleased excellent service , cleaning perfect environment very good even well trained staff"

Hotel Fazenda Mato Grosso

"If I could give this hotel a minus 100, I would. This is one of the most disgusting, dirty hotels that I have ever stayed at, and I have traveled all over the world including many many "third world" countries. My room was full of mosquitoes, the floors looked like they had never been washed, all the countertops were filthy including the bathroom (which I cleaned with Clorox wipes), the shower was full of black mold and the sheets on the beds were dirty. Water from the shower spilled out onto the floor creating a huge puddle making it impossible to walk in the bathroom without going to ask for extra towels to clean up the mess. And that is not even the worst of it. I had to stay here as part of a group traveling through Brazil so stayed 3 separate nights. Each night they had events, weddings, conventions, etc. with literally THOUSANDS of people (one event had 1100 people according to the front desk), and in all cases loud techno music that did not end before 2:00am and in some cases went on for 24 hours. The last night I stayed there every single person in my traveling party got ZERO hours of sleep because of the booming bass in the music playing for the 24-hour wedding. And I wear earplugs. The food was totally disgusting and inedible. Glad I brought my own snacks. Avoid this place at all cost. Really, truly, horrible."

Hotel Veneza

"Our check-in was on October 28, 2023, for a one-night stay. Initially, everything was fine. However, a few hours after accessing the room, I went to the bathroom. Upon leaving the bathroom, I was surprised to find guests who had accessed our room. I was very embarrassed, as my wife was preparing to go to the bathroom. It was very embarrassing. I informed the reception of what happened, and they only said they would inform management on Monday, October 30, 2023. In the last 10 years, I have stayed in small inns, hotels, and large hotels, and we have never experienced such embarrassment. To end the day, our card (room access key) is not working. I went to the reception, asked to exchange it, and they gave me a device that looks like a wristwatch and asked me to go open the door and come back to return it. Today at check-out, our reservation wasn't registered in the system; it was listed as a one-off booking. We spent another 10 minutes trying to resolve it. I sent a picture of the reservation to the hotel's WhatsApp, and it was approved. Luckily, it was only for one night. We need to go to Cuiabá for a few more days, but we don't intend to stay at the same hotel again. Unfortunately, I don't recommend it."