I booked as a gift for my wife's 30th as it's been somewhere she has wanted to go for months. We was both really excited for the stay. We got the 'treat me like I'm famous' packaged and upgraded to the suite. The staff was polite and very helpful, the room was gorgeous, the decor throughout the hotel is right up our street! The extras was a nice little touch, milk and cookies, morning bagels. But If I'm honest the whole experience was very underwhelming for the price. Features of the room didn't match the price such as, lights not working, toilet isn't fully decorated, complimentary toiletries basic and the mini fridge isn't cool which means all the drinks are warm.