Guest Reviews of Ibis Leeds Centre Marlborough Street
8.7/10
Very Good
95 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.2
Service8.9
Cleanliness9.1
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All reviews(95)
Positive reviews(92)
Reviews with photos/video(15)
Clean and tidy(20)
Awesome stay(17)
Awesome rooms(16)
Great value for money(14)
Great service(13)
Located downtown(8)
Delicious breakfast(6)
Negative reviews(3)
Anonymous User
Double Room
Stayed in Jul 2025
Solo traveler
2 review
9.0/10
Great
Posted on Aug 24, 2025
Easy to check in. I only stayed for the night so didn’t use anything but room was very clean and the hotel was quiet.
Response from Property: Thank you for your kind words. We’re glad you enjoyed a clean and quiet stay, and we hope to welcome you again soon.
Shan K1
Double Room
Stayed in Jul 2025
Couple
1 review
9.5/10
Amazing
Posted on Aug 16, 2025
Lovely clean place , easy check in and fast check out. Location is pretty decent too
Response from Property: Thank you for your kind review! We’re glad you enjoyed our clean rooms, smooth check-in/out, and convenient location. We look forward to welcoming you back soon.
Unlucky
Double Room
Stayed in Sep 2025
Solo traveler
1 review
7.5/10
Posted on Oct 30, 2025
My stay at the hotel was comfortable and enjoyable. The staff were friendly and attentive, always ready to assist. The room was clean, well-furnished, and offered a peaceful atmosphere. Breakfast had a good variety, and facilities like the gym and pool were well maintained. Overall, it provided a pleasant and relaxing experience.
Response from Property: Thank you for your wonderful feedback! We’re delighted you enjoyed your comfortable stay, our friendly staff, and the clean, well-furnished room. We’re also glad you enjoyed the breakfast and facilities. We look forward to welcoming you back for another relaxing visit soon.
Guest User
Accessible standard Room
Stayed in Sep 2025
Family
4 review
9.5/10
Amazing
Posted on Oct 5, 2025
Convenient location. Long term parking facilities opposite the hotel. 15 min walk into the city centre.
Response from Property: Thank you for your feedback. We’re glad you found our location convenient and appreciated the parking options. We hope you enjoyed your walk into the city centre and look forward to welcoming you back.
Guest User
Double Room
Stayed in Aug 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 26, 2025
Hotel staff were very friendly and helpful, great location for dropping our daughter off for Uni, car park just across the road and reasonably priced. 15 minute walk into city centre.
Rooms are basic but clean and bed was comfy, shower was powerful.
Response from Property: Thank you for sharing your experience with us. We’re delighted to hear that our team made you feel welcome and that our location was convenient for your visit to Leeds. It’s great to know you found the parking, cleanliness, and comfort of the room to your satisfaction, and that you enjoyed a powerful shower after your day.We truly appreciate your feedback and hope to have the pleasure of welcoming you back on a future stay. Kind regards, Carla Amorim, Assistant General Manager
Guest User
Double Room
Stayed in Aug 2025
Couple
1 review
8.5/10
Very Good
Posted on Sep 17, 2025
Staff were fabulous, from booking in staff to breakfast staff, which were exceptional. However, 2 bath towels only and no hand towels to dry hands after using facilities. One pkt of biscuits between 2 people which is a bit mean.
Response from Property: Thank you for taking the time to share your feedback. We’re delighted to hear that our team made such a positive impression, from check-in through to breakfast service — I’ll be sure to pass along your kind words to them.We also appreciate your comments regarding the towels and in-room amenities. Your feedback is very helpful, and we will review this with our team to ensure we can provide a more comfortable experience in the future.We hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim, Assistant General Manager
Gazza91
Twin Room
Stayed in Jul 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Aug 31, 2025
Stayed at the Ibis Hotel during my trip to Leeds and it was exactly what I needed for a short stay. Nothing fancy, but decent, clean, and tidy throughout. The room was comfortable and well-kept, offering good value for a budget hotel. It's about a 15-minute walk from Leeds train station, which was convenient. Overall, a solid and reliable choice if you're looking for a straightforward, affordable place to stay
Response from Property: Dear Guest,Thank you for your kind feedback. We’re pleased you found our hotel clean, comfortable, and convenient for your stay in Leeds. We look forward to welcoming you again soon.Kind regards, Carla Amorim, Assistant General Manager
Guest User
Double Room
Stayed in Sep 2025
Couple
4 review
6.0/10
Posted on Nov 9, 2025
Good central location though parking is a council owned one that has some risks.
Response from Property: Thank you for your feedback and for sharing your ratings. We’re glad you appreciated our central location and the cleanliness of your stay. We note your comments regarding amenities, service, and parking, and will use them to help improve our guest experience. We hope to welcome you again in the future.
Stefano Chin
Double Room
Stayed in Jun 2025
Solo traveler
11 review
8.5/10
Very Good
Posted on Jul 16, 2025
The hotel didn’t take cash and that was a bit inconvenient for me since I don’t have a British bank scoping nor digital currency. But other than that the staff were friendly and customer service was great and the ambience and environment was good. The location was very accessible but not so easy to get buses and taxis from that particular spot.
Response from Property: Dear Stefano, Thank you for your feedback. We're glad to hear you enjoyed the atmosphere, our friendly staff, and the accessible location. We understand that our cashless policy may have caused some inconvenience, and we appreciate your understanding as we work to streamline operations. Your comments about transport availability are noted and helpful. We hope to welcome you again in the future. kind regards, Carla Amorim, Assistant General Manager
Guest User
Double Room
Stayed in Jun 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Jul 22, 2025
Fast check in service , very comfortable room and clean and tidy , good shower very hot. Good TV
Response from Property: Thank you for your kind feedback! We're delighted to hear you enjoyed a smooth check-in, a comfortable and clean room, and that the shower and TV met your expectations.Your satisfaction means a lot to us, and we hope to welcome you back again soon!Warm regards.
Guest User
Double Room
Stayed in Sep 2025
Family
2 review
8.5/10
Very Good
Posted on Oct 26, 2025
A mini toothpaste and a bedside fridge would go a long way.
Response from Property: Thank you for your feedback and helpful suggestions. We appreciate your ideas regarding a mini toothpaste and bedside fridge, and will take them into consideration to enhance future guest experiences. We hope to welcome you back soon.
Guest User
Double Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 30, 2025
Happy with service provided, perfect location. Would book again
Response from Property: Dear Guest,Thank you for your kind words. We’re delighted you enjoyed our service and location, and we look forward to welcoming you back on your next visit.Kind regards, Carla Amorim, Assistant General Manager
Guest User
Double Room
Stayed in May 2025
Business traveler
7 review
10/10
Outstanding
Posted on Jul 4, 2025
This is a very good accommodation. It’s a great place to stay in Leeds.
Response from Property: Thank you for your fantastic review and perfect scores! We’re delighted you enjoyed your stay and found our hotel a great place to stay in Leeds. We look forward to welcoming you back soon. Kind regards, The Ibis Management
Guest User
Double Room
Stayed in Sep 2025
Family
1 review
7.5/10
Posted on Nov 5, 2025
It was a very medium room for a person
Response from Property: Dear guest, Thank you for your review and for rating us highly for cleanliness, surroundings, and service. We appreciate your feedback about the room and will keep it in mind as we look for ways to improve guest comfort. We hope to welcome you again soon.Kind regards, The Ibis Management
Guest User
Double Room
Stayed in Apr 2025
Business traveler
5 review
8.5/10
Very Good
Posted on May 8, 2025
Affordable , good breakfast, nice amenities, clean, good location
Response from Property: Thank you for your kind words! We're glad you enjoyed our clean and well-located hotel, as well as the breakfast, amenities, and value. We hope to welcome you back soon.