"1. My room has an excellent view of the hills! 2. It provided me with whatever I need.  3. Service is excellent; in particular, staff at the restaurant. 10/10.  4- On short notice, p.i.c. at reception even helped me to book a tuk tuk sight seeing tour of hotspots in and around Ella. Will surely stay here again should i be in Ella again."

"Truly one of the best homestays we’ve been in. From start to finish we have received the best and kindest service from Krishantha who made us feel at home and was always checking in if we needed anything. The room itself is spacious and has everything you need and overlooks a gorgeous view of Ella. Couldn’t reccomend more!"

"Stay away from this hotel! The hotel rooms isn’t what’s pictured on booking sites, the entrance is through a forest on a mountain and through other buildings. The walls is stained, door is leaking, and the room are nasty. The entrance pathway crumbled under me so a nail went through my foot and got several scratches. It is NOT a hotel, not even a bungalow. I would rather sleep with the homeless dogs than stay there one night. We checked out 30 minutes after we checked in. At least the manager was nice enough to give a full refund and drive us to another hotel."

"An excellent location in the heart of the mountains, offering breathtaking views. The city is around 15 mins from the resort and it's very lively with plenty of options for food and having an evening stroll. Transportation with tuk tuk is available at ease. The staff was very friendly and it has a nice infinity pool. "

"This hotel is located some 15km from Ella town centre. Fine if you have transportation, awesome if you enjoy the calls of Mother Nature. No so, if the above two points don't apply to you. Other than the above, the staff are friendly, welcoming and extremely helpful. They took pains to explain where every facility was located in the hotel. As for the rooms, you get a large room. Yes, it's a rather large room, clean, comfortable and a lovely balcony to sit and relax. As the hotel is located on a hill, the weather is cooler than most areas in the Ella region, truly a great place to relax and unwind. The negative side is that the walls and floors are transparent. So if you have noisy neighbours like we had, their incessant talking, dragging of furniture and even footsteps kept us awake till the early hours of the morning. For this, this was a downside. Surely, the highlight of our stay is the restaurant food. Be it an Ala carte mea; order, or the buffet breakfast, the food is truly excellent. I'd say one of the best meals in the entire 9-day of our stay in Sri Lanka"

"Flower Garden Resort Ella was an excellent choice with stunning views and a very comfortable stay. The staff truly stood out , customer service was top notch throughout. Manujaya at the front office was professional and highly supportive, assisting us throughout our stay. Lalith and Sampath at the restaurant were also exceptional, offering great food recommendations and always being pleasant and helpful. Overall, all the staff were kind, attentive, and made the experience memorable."

"It meets expectations. It's located a bit uphill, but at least it's not noisy from the main street (where almost every cafe is packed in the evenings). It's perfect for a quick break and a good night's sleep. The breakfast is excellent—scrambled eggs, toast, a pancake, and a mango smoothie. The staff is very friendly."

"We booked this hotel well in advance with an advance payment, which based on the request of the hotel. During the advance payment, inquired about the hotel access road for the vehicles, was possible and confirmed by the hotel itself. On the arrival day (16th April) we turned from the main road to the hotel access road and the drive possibility was limited to certain distance from the main road. We tried our best to take our vehicle up to the hotel even with the help of people were in around, was not possible due to the condition of the road. We contacted the hotel and reported this difficulty and unfortunately the option got from the hotel was, somehow take the vehicle up to the hotel. Since it is almost night, no body was willing to assist us in around, unless we walk up to the hotel with all the luggages and belongings. We made our last effort for some time to move our vehicle up to the hotel and we had to give up all our efforts finally. Since the hotel did not take any further assistance towards us, we had to to look for an alternative option to spend the night. We asked for the possibility of getting a shuttle service, was just ignored. Sad part is, still we did not get any favourable assistance or courtesy call to check our condition and this made us a really disappointment with the hotel. We never received such a negative behaviour and negative attitude from any of the hospitality properties. There is no refund for our advance payment even."

"We had a wonderful stay at Greenland Villa. It is perfectly located right next to the Kithal Ella train station, from which you can directly board the famous train that goes through the nine arch bridge. The property was beautiful, very well equipped with everything we needed including a great kitchen. It was clean, well ventilated, and more importantly it felt like home. The owner took time to decorate it with great taste. On top of that he was such a humble and polite person.Upon arrival he gave us a ride to get our groceries; another day he brought us his homegrown vegetables, which was such a nice gesture. Having said that, there were a couple of issues that needed to be addressed. The WiFi connection was not great, probably because of the location, but we struggled with it. And the breakfast was very carb-heavy, which may work for you but wasn't particularly to our liking. Nonetheless, We would book it again if I ever come back to Ella. We can only recommend Greenland villa highly."