Guest User
January 22, 2024
we were in the Hotel from january 13th until jan 20th. starting off we felt ripped off from them. Our plan was for all inclusive but as soon as you stay there things are a different. First day we went at lunch time to the main buffet and we were told our plan doesn't cover lunch buffer ( which it doesn't make any sense to us cause we are all inclusive. They sent us to another " restaurant at the beach " but over there was only fries , green salad , chicken nuggets, burgers and stop counting, yeah we ate every day fries and nuggets, no variety of food , nothing , always same thing, I spent $4000 for a week , at least i wanna eat good quiality food at least different food. At dinner time we only one menu with a couple things for appetizers and entrees and that's it, you basically eat the same thing at night. At the end of everything meal, and drink they bring you a recipe with 0$ for sign, at the end of EVERY drink, breakfast, lunch and dinner they bother with the sign. The pool and the hot tub are dirty, a lot of pigeon swimming and walking in the tables, and no one clean. The all inclusive only includes local drinks brands, ( not even jhonny walker red label ) basic one in a all inclusive plan . they take care mostly from the people coming everyday from the cruises 🛳 which i would assume they spend a bit extra money daily , I am having digestive issues right know because of the low quality of drinks allowed for us and same as the food , and i am 32 years old never happened to me before , i feel i threw away my money big time. Long story short : not even close to a 4 ⭐️ hotel, drinks and food the worst , too expensive for the service they offer you. i wouldn't recommend this hotelto anyone and I'll make sure this review stay here for a long time.