Hotels in Changbai Mountain Wanda Resort, Baishan

The hotel is incredibly convenient, designed like a large park with electric buggies readily available for easy transportation throughout. Our package deal offered fantastic value for a two-night stay and included numerous complimentary activities. Although the breakfast and dinner vouchers were originally only for two adults and one child, our dedicated staff member (No. 8) generously provided us with vouchers for two adults and two children. The housekeeping service was also impeccable! A thoroughly enjoyable experience.

The room was good and the bed was massive, but the air conditioning wasn't very powerful. Fortunately, Changbai Mountain gets cool at night, so opening the balcony door allowed for a comfortable sleep. The illuminated lawn (which serves as a ski slope in winter) was a great spot for an evening jog; it was truly refreshing. Pros: A wide range of activities, well-rounded facilities, and an excellent hotel location (though its proximity to the commercial street meant it could be a bit noisy). The breakfast spread was generous. Cons: The air conditioning wasn't cooling adequately, the swimming pool only opened at 1 PM, and the Hanla Mountain Hot Springs were extremely overcrowded.

Overall, it was pretty good. There was a good range of activities, and we saw quite a few small animals in the mountain area. The two-bedroom unit was ideal for our family. Breakfast was also good. My only minor quibbles would be that some of the furniture felt a bit dated. It would have been even better if the TV was a smart TV (like Xiaomi) with access to TV series, and a night light was missing. Otherwise, no major complaints. Although the complimentary perks largely covered what was offered, my 65-year-old parents, despite being quite active, found many activities unsuitable and might have gotten a little bored.

As a solo traveler just passing through to see Tianchi Lake, I wasn't too picky about accommodation. Holiday Inn Express was quite polite; they even called a day ahead to confirm my preferences. I just mentioned I'd like a room with a decent view, and they promised to arrange a mountain view room for me. However, during check-in, they seemed to use someone else's phone number. And upon reaching the room, it turned out to be a 'non-typical' mountain view – literally just a dirt slope right outside the window. I could glance over and see that the rooms next door likely had what I'd consider a proper mountain view. Honestly, that pre-arrival call felt utterly pointless. The room itself was typical Holiday Inn Express business-traveler style. While expected, I genuinely couldn't give it a good review. While Wanda's benefits should have been accessible, my enthusiasm quickly waned when asking the front desk about the shuttle bus – the only answer was consistently 'wait on the main road.' For those willing to do their own research, this place might offer good value for money. But for a lazy weekend warrior like me, a resort like Huamei, which provides all the necessary information upfront, is far more suitable.

Facilities: A trip to Changbai Mountain is primarily for Tianchi Lake, and whether you get to see it often comes down to luck. The great thing about Jin Hua is its excellent facilities, including a swimming pool, arcade games, and a mahjong room. This means even on a rainy day, you won't be bored or stuck with nothing to do. Cleanliness: The cleanliness was up to par. Environment: The hotel is located right next to the ski resort, which in summer transforms into lush green meadows. It's essentially the closest hotel to all the recreational facilities within the park. Service: Excellent. Our dedicated service staff, Jason Sui, proactively contacted us via phone and WeChat even before our arrival. She promptly responded to all our inquiries regarding park services and updates on Tianchi Lake's opening status. Thanks to her helpful updates and good wishes, we managed to witness the stunning Tianchi Lake, even after it had been closed for three consecutive days.

The room was quite spacious, and the cleanliness was excellent. The front desk staff were warm and attentive, providing anything we needed promptly. Our butler also responded to messages instantly. The outdoor dining area at Momopark in the evening was very enjoyable. However, the main restaurant was a letdown. The variety was limited, and the breakfast options were identical every morning. Meat choices were scarce, with barely any ham (just one type of bacon), and no yogurt was offered. Freshly cooked scrambled eggs were unavailable, and the coffee machine couldn't even make lattes. Forks weren't provided, with staff explaining it was a ”Chinese buffet.” The few forks in the children's section were always empty. It felt as though the attentive service was completely undermined by the poor dining experience. The mini-train closed too early, and the amenities offered one less slide compared to JinHua.

I recently had the pleasure of staying at the Park Hyatt Ski Resort in Changbaishan, and I can confidently say it was an exceptional experience from start to finish. Upon arrival, I was warmly greeted by the staff, who went above and beyond to ensure my check-in process was smooth and pleasant. Their friendliness and attentiveness made me feel right at home. Throughout my stay, the staff remained incredibly helpful, always ready to assist with any request, whether it was recommendations for local dining or arranging transportation. The accommodations were nothing short of luxurious. My room was spacious, beautifully designed, and offered stunning views. The attention to detail in the decor and amenities truly reflects the high standards of the Park Hyatt brand. The resort’s facilities were also impressive, with a fantastic outside hot spring in the snow that provided a perfect retreat after a long day on the slopes. The dining options were delightful, featuring a range of delicious cuisine that catered to all tastes. Each meal was a culinary delight, and the service was impeccable. Another highlight was the ski access; the location is ideal for both beginners and experienced skiers. The staff at the ski resort provided excellent guidance and support, making it easy to enjoy the slopes. Overall, my stay at the Park Hyatt Ski Resort in Changbaishan was nothing short of magical. I highly recommend this hotel for anyone looking for a luxurious and memorable getaway in the mountains. I can’t wait to return!

I was really happy on this May Day trip. As the highest-end hotel in the resort, Hyatt Hotel's service was first-class, especially Alisa, the front desk manager on duty. Her thoughtful care during the stay was impressive. The only drawback was that the weather was bad and I couldn't see Tianchi. I hope I can have the opportunity to do so next time.

Facilities: While the facilities are a bit dated, you can still tell they were originally fitted out to a high standard, maintaining a certain level of quality. The bed was incredibly soft and comfortable. Location: The location is excellent, very close to all the attractions and dining/shopping spots within the resort, so there's no need to rent a car. Cleanliness: Cleanliness was very good. Toiletries were replenished promptly, and the unlimited supply of bottled Changbaishan spring water was genuinely delicious. Overall Experience & Value: This hotel is one of the more affordable options within the Wanda Resort. I was a bit hesitant when booking, but it truly exceeded my expectations. The biggest highlight is the hotel's private hot spring. It's incredibly convenient to enjoy, and I learned that all other hotels in the resort used to send their guests here for hot spring access. Seeing other guests lugging their bags to the hot springs while I could simply stroll downstairs in my bathrobe gave me a real sense of privilege.

【Service】 1-Supporting all requests, various emergencies during the trip, as long as I ask for help (replenishment of items, asking for directions and procedures, finding lost items...), they always respond and help me as soon as possible! Every time, the attitude is very good. Sometimes consumers don't have to have an explanation, but an attitude of being valued and cared for. 2-Every staff member is cheerful, the front desk, cleaning, manager, kitchen... Everyone works very cheerfully, as a guest, I will also be in a good mood. 3-Special thanks to my service manager Ms. Shi Qing, who always helps and has a place for everything. Don't panic when you encounter problems. It's icy and snowy. I believe that the manager can use ”magic” to solve the problem. 【Breakfast】 1-Both Chinese and Western styles are available. The basic breakfast dishes are complete. It's not luxurious, but the key is that the taste is not fussy, and they are all delicious. Breakfast is very important for skiers! Vegetables, meat, porridge, noodles, rice, bread, coffee, fruit... I eat one meal in the morning, which can last the whole day. 2- There are a lot of people during breakfast. It is better to go early than late. Be prepared for long queues. It is common in the tourist season and is completely acceptable. [Dining] There are many restaurants in the scenic area. You don't have to worry about eating and drinking. Just let go of your stomach and feel at ease. I recommend the restaurant I have eaten: Log Cabin Korean Cuisine. Taste: Rich and flavorful! It is very enjoyable to eat flavorful meals after skiing! If you have a light taste, don't complain about the saltiness after eating. Shandong people eat it, which is very suitable! The main thing is that they are all very fragrant. I will come to eat again tomorrow and go down the mountain early to eat pig's trotters and spicy chicken feet! Environment: The environment is clean and tidy. I can see that the store owner is carefully maintained. It looks reassuring! Service: The boss sister is not the kind of person who smiles, but speaks slowly and doesn't make a fuss. She will stop you from ordering more dishes. She is a kind and good store owner. Value for money: In the scenic area, the price is quite suitable, and the portion is moderate and large. It is really too much for 2 people to eat. Just go into this store and have a look, but the food is delicious and affordable, which can keep people. When you go out to eat, it's up to you to decide how much you want to spend. The store also has hard dishes that cost about 100 yuan. You can order them according to your wallet. Many basic dishes in the store are really affordable and delicious, and the prices are friendly and don't turn away customers, which is great! [Skiing] 1-The ski resort is not big. It is very friendly to beginners, and there are good routes for intermediate players to practice. Advanced players may find the black trails less exciting, but fortunately, the park props are well designed, and the forest trails are great after snow. I skied for two days and still felt unsatisfied. It's small but beautiful. 2-If conditions permit, go to the Costin ski equipment hall to borrow a board. The style is more advanced, the quality is better, and it's newer. The only drawback is that you need to return to Costin to return the board. I didn't study to go to Costin to try my luck and see the board until the third day, but I didn't use a good quality board until the third day. Hate it, I was angry about weight gain for the past two days. 3-Why do you say this? I borrowed 5 women's snowboards in the ski equipment hall of the ski town. The serrations on the bindings of 4 boards were rounded and could not be hooked. There were many dangerous situations where the bindings opened by themselves after skiing (screaming! It's fatal!) I was very angry! Friends, life is the most important! We must stick to product quality and protect life safety.