Mandarin Oriental Guangzhou

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Mandarin Oriental Guangzhou

Name: Mandarin Oriental Guangzhou
Address: No.389 Tianhe Road, Tianhe District, Guangzhou, Guangdong 510620, China, No.389 Tianhe Road, Guangzhou, 510620, China
Price range: From 579 BYN
Rating: 4.7

2026 Global 100 - Gourmet Hotels

No.389 Tianhe Road, Tianhe District, Guangzhou, Guangdong 510620, China

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Last booked 15 mins ago on our site

Highlights

Varied breakfast

Sparkling clean

Lots to do

Ideal location

Pets welcome

Amenities

Outdoor swimming poolFree

Sauna

Spa

Massage Room

Executive Lounge

Fitness Room

Public parking

Priority airport pick-up

All amenities

Property Description

Located next to Taikoo Hui Shopping Centre and designed by tonychi studios, Mandarin Oriental, Guangzhou offers 233 spacious guest rooms, 30 suites and 24 elegant and stylish serviced apartments. Diverse dining choices include two-MICHELIN-starred Jiang by Chef Fei, The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms. The top-tier meeting and function facilities are spacious and equipped with the latest technology, while the hotel’s expansive 710-square-metre ballroom is the city’s premier events destination.

9.4/10

Outstanding

Very clean and right next to taikoo hui. Service is great. We had a great time!

All 3,961 reviews

Surroundings

Metro: Shipaiqiao

(400m)

Metro: Tianhe Sports Center

(580m)

Airport: Guangzhou Baiyun International Airport

(37.2km)

Airport: Foshan Shadi Airport

(37.3km)

Train: Guangzhou East Railway Station

(3.8km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Executive Suite

1 King bed

108m² | Floor: 11-20

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Club Premier Suite

1 King bed

120m² | Floor: 11-25

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Club Deluxe King Room

1 King bed

60m² | Floor: 11-25

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Executive Suite Connect Deluxe Twin

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed

168m² | Floor: 11-17

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Minibar

Room Details

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Club Deluxe Twin Room

2 Single bed

60m² | Floor: 11-25

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Club Executive Suite

1 King bed

108m² | Floor: 11-25

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Apartment - 2-Bedroom

Bedroom 1:1 King bed ● Bedroom 2:1 King bed

150m² | Floor: 8

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Jungle Crush Themed Premier Suite

1 King bed and 1 Bunk bed

120m² | Floor: 15-16

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Mandarin Suite

1 King bed

240m² | Floor: 25

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Club Mandarin Room

1 King bed

70m² | Floor: 11-25

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Deluxe King

1 King bed

60m² | Floor: 11-20

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Premier Suite

1 King bed

120m² | Floor: 11-20

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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2-Bedroom Apartment

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed

150m² | Floor: 6-9

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Deluxe Apartment - 3-Bedroom

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Single bed

250m² | Floor: 6-9

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Deluxe Twin Room

2 Single bed

60m² | Floor: 11-20

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Mandarin Room

1 King bed

70m² | Floor: 11-20

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Superior Room

1 King bed

60m² | Floor: 11-20

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Kid's IP King Room

1 King bed and 1 Bunk bed

60m² | Floor: 15-16

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Three-Bedroom Apartment

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed

185m² | Floor: 6-9

Fixed window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

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Guest Reviews

9.4/10

Outstanding

3,961 reviews

Cleanliness9.5
Amenities9.3
Location9.5
Service9.2

Average for similar properties in Guangzhou

Most Mentioned

Review summary

Location: The hotel is conveniently located at Taikoo Hui, offering direct access to Metro Line 3 and proximity to shopping and dining options. This prime spot makes it ideal for exploring Guangzhou effortlessly and is favored by families and travelers alike.(based on 624 reviews)

y‍h‍y‍0‍0‍1‍2‍1‍5

September 15, 2025

體驗非常不錯廣州文華東方服務水準一流三樓的江餐廳用餐體驗很好 loft酒吧的扇子很驚艷前台Daniel的服務很貼心

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_‍W‍e‍C‍h‍a‍t‍3‍3‍6‍0‍5‍4‍*‍*‍*‍*

September 14, 2025

哈哈哈哈哈哈哈哈滿意服務：全部無敵啊太好玩了，服務態度好成塞子是哈哈哈哈哈哈哈哈哈哈哈哈哈哈好開心🥳！！！！

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E‍1‍0‍9‍4‍*‍*‍*‍*

September 6, 2025

品質穩定，每個小細節都恰到好處，位置正好就在太古滙，吃飯非常方便，還可以逛逛“街”。唯一不足就是房間有些些潮濕

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K‍a‍i‍k‍a‍i‍d‍e‍x‍i‍a‍o‍s‍h‍i‍j‍i‍e

August 24, 2025

設施：非常齊全，應有盡有，特別mini bar有驚喜衞生：五星級的標準，不用擔心環境：到處是品質很好，格調很高的鮮花🌷 服務：貼心用心，超滿意

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M‍1‍0‍2‍9‍8‍*‍*‍*‍*

August 18, 2025

廣州文華是給品牌拉垮的嘛？已經下午4點了才去辦入住，然而告訴我還要等一個小時才有房！！！前台坐滿了人，還要讓我自己找個地方坐？！辦理入住期間也沒有任何介紹，包括餐廳及早餐時間等等！看起來前台都很忙、忙到沒人搭理你！但有一説一，房間裝修等硬件設施確實文華風格。歡迎水果挺寒酸，早餐吧也就是在水平線，唯一優點就是延遲到11:30。廣州文華，就衝著服務和入住時間，不會再去第二次！！

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M‍7‍6‍8‍4‍9‍5‍*‍*‍*‍*

August 15, 2025

文華東方在廣州的高端酒店中也算是獨享一方地了，雖然景觀上比不上珠江旁邊的一眾酒店，但是酒店的服務和風格都給人一種低調奢華的感覺，也難怪那些上了年紀的香港老太太會選擇這家酒店

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3‍2‍0‍5‍0‍0‍*‍*‍*‍*

August 20, 2025

服務：服務很周到！態度禮貌得體！環境：整體老錢風很有廣州特色，早餐菜品可以可以的設施：特別誇一下花灑，超級無敵給力的沖擊力

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_‍n‍k‍a‍h‍a‍n‍i

August 8, 2025

My recent stay at the Mandarin Oriental in Guangzhou was truly memorable, thanks to the exceptional service provided by the staff. From check-in to check-out, every moment was handled with professionalism and care. Upon our arrival, Lance assisted us with our luggage and ensured a smooth transition into the hotel, making us feel both welcomed and well-cared-for. During the check-in process, Edward was attentive and meticulous. He addressed all our needs efficiently, ensuring that my siblings and I were comfortable throughout our stay. When it was time to check out, Ivy and Connie demonstrated the same level of dedication and professionalism, making the process quick and seamless. Their courteous demeanor made a lasting impression on us. All the staff members we encountered were polite and eager to assist, contributing hugely to the warmth and hospitality of the hotel. I highly recommend the Mandarin Oriental, Guangzhou, thanks to these wonderful team members who truly made our visit special. Their outstanding service is a testament to the quality of the hotel. Looking forward to our next visit!

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted

Guests from all countries/regions are welcome at this property

Child policies

Children of all ages are welcome at this property.

Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds

For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Fees for extra beds and cribs are not included in the total and must be paid at the hotel.

Age	Fee
Children 2 years old and under	Extra cot: Free

Breakfast

CuisineWestern

StyleBuffet

Opening hours[Mon - Sun] 06:30-10:30 Open

Age	Fee
Children 5 years old and under	Free
Children 6–11 years old	CNY 114.00 (approx. 47.78 BYN) per person
Children 12–17 years old	CNY 228.00 (approx. 95.55 BYN) per person
Adult	Buffet:CNY 228.00 (approx. 95.55 BYN) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,500.00 (approx. 628.57 BYN) per night.

Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services

Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets

Pets are allowed on requestAdditional charge

Types of pets allowed: dogs, cats

Fee: CNY 816.20 (approx. 342.03 BYN) per pet per stay

Service animals

Service animals are allowed on request

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Opened: 2013
Number of Rooms: 263

Phone:+86-20-38088888

Frequently Asked Questions

What is the cancellation policy for Mandarin Oriental Guangzhou?

The cancellation policy for Mandarin Oriental Guangzhou varies depending on the type of room and booking conditions.

How much does it cost at Mandarin Oriental Guangzhou?

Prices at Mandarin Oriental Guangzhou change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Mandarin Oriental Guangzhou have airport transfer services?

Yes, Mandarin Oriental Guangzhou offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.

What are Mandarin Oriental Guangzhou nearby landmarks?

Nearby attractions to Mandarin Oriental Guangzhou include Grandview Museum of Natural Science, only 640m from your search (straight-line distance) away.

Does Mandarin Oriental Guangzhou provide a pool?

Yes, Mandarin Oriental Guangzhou has a swimming pool for guests.

What amenities or services does Mandarin Oriental Guangzhou offer?

Mandarin Oriental Guangzhou has amenities including Shuttle Bus Service.

Does Mandarin Oriental Guangzhou have breakfast?

Yes, Mandarin Oriental Guangzhou have the high-rated breakfast including: Western.

Is there a restaurant in Mandarin Oriental Guangzhou?

Yes, Mandarin Oriental Guangzhou has a restaurant serving a variety of Cantonese dishes made with fresh, high-quality ingredients.

What are check-in & check-out time at Mandarin Oriental Guangzhou?

Check-in at Mandarin Oriental Guangzhou starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at Mandarin Oriental Guangzhou?

Yes, pets are typically allowed at Mandarin Oriental Guangzhou, but it's always best to call ahead to confirm.

About This Property

Nearest Airport	Baiyun Intl. Airport
Distance to Airport	37.18KM
Nearest Train Station	Guangzhou East Railway Station
Distance to Train Station	3.79KM
Nearest Metro Station	Shipaiqiao
Distance to Metro Station	0.4KM
Average Price From	BYN1523
Hotel Star Rating	5

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