Haro Light Hotel (Guangzhou Ximenkou Metro Station) Reviews
Haro Light Hotel (Guangzhou Ximenkou Metro Station)
No.506 Renmin North Road, Guangzhou, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Haro Light Hotel (Guangzhou Ximenkou Metro Station) Guest Reviews
3.5/5
283 review
Verified reviewsLocation3.4
Amenities3.3
Service3.6
Cleanliness3.5
Filter by:
Sort by:
All Reviews(283)
Positive reviews(221)
Reviews with photos/video(26)
Room was average(47)
Awesome stay(30)
Easy to get around(26)
Convenient location(24)
Great value for money(20)
Close to metro(18)
Friendly front desk staff(7)
Negative reviews(62)
Chok Yee Lee
Deluxe Double Room
Stayed in Apr 2024
Couples
1 review
Posted on May 14, 2024
I'm disappointed on hotel's cleanse.. First day we had bites by mites.. 2nd day and 3rd days get more and more insert dermatitis... Omg.. Can look at my leg photo..
Response from Property: 96/10000
Real-time translation
96/10000Real-time translationDear guest, we deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments to improve service quality. If you come here again next time, we hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Translation
Dear guest, we deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments to improve service quality. If you come here again next time, we hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Anonymous User
Discount Room
Stayed in Jan 2024
Solo travellers
6 review
Posted on Jan 17, 2024
Worst hotel EVER. Please choose another hotel. There are a few more hotels like Yimi and Lavende hotel nearby.
The worst hospitality ever that i have ever met. I am international traveller. The staff is not helpful at all. Doesnt allow me to connect to the hotel wifi at all without a valid China Phone Number. And the front desk is always no staff to serve. The staff will always show that bitter sour face when u asking for something.
If you take alot of luggage you will be crazy carrying the luggage at least 3 floors to your room. The room was so small, and old. And the room having all kind of noises throughout the night.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Kevin K
Discount Room
Stayed in Feb 2024
Business travellers
5 review
Posted on Feb 25, 2024
I want to add my comments, Trip.com has duty to inform if hotel have elevators facility or not. Because if client have big or heavy baggage, cannot pull heavy baggage on staircase and it’s also more difficult when hotel staff don’t help or don’t have staff to help you, client end up with health hazard. You being informed this hotel don’t have elevator and it was not shown when we booked hotel. I find trip.com at fault. Note and update.
Response from Property: Dear guests, we deeply regret your experience during your stay in the hotel. Your valuable advice is very important to us, and we will inform the relevant departments to improve the quality of service. If you are here next time, I hope to book this hotel again, give us a chance to apologize, look forward to coming again.
ESTHER LUISA ANSUE
Standard Single Room
Stayed in Oct 2023
Solo travellers
8 review
Outstanding
Posted on Oct 31, 2023
The room was so clean and very well ordered, and best of all is that the subway is very close☺️
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Cik Araniah
Standard Double Room
Stayed in May 2024
Solo travellers
1 review
Posted on May 5, 2024
near muslim restaurant
Guest User
Discount Room
Stayed in Sep 2023
Business travellers
6 review
Great
Posted on Oct 2, 2023
Not bad as per Location and cheap cost
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Tang Chun Meng
Discount Room
Stayed in Aug 2023
Business travellers
7 review
Outstanding
Posted on Nov 19, 2023
A bit small but service was good
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Samilo
Discount Room
Stayed in Apr 2024
Solo travellers
22 review
Outstanding
Posted on Apr 21, 2024
good location
Guest User
Discount Room
Stayed in Oct 2023
Family
5 review
Posted on Jan 13, 2024
Ok not bad
Anonymous User
Discount Room
Stayed in May 2024
Solo travellers
1 review
Outstanding
Posted on May 4, 2024
Hygiene: Very good, very satisfied.
I stayed alone, it was a very pleasant experience, I will come back next time if I have the chance!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Hongkoudaochanganneiren
Discount Room
Stayed in Apr 2024
Business travellers
33 review
Posted on Apr 26, 2024
Came to Guangzhou for business, the flight was delayed in the middle of the night, so I rushed here to sleep. The hotel is OK. The price is cheap. Suitable for rest, the price-performance ratio is not bad. There is Guangxiao Temple nearby, very lively!
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in Apr 2024
Family
1 review
Posted on Apr 19, 2024
The hygiene is very poor, the facilities are outdated, there are blood stains on the sheets, and they are still torn after being replaced. I am speechless and give a bad review.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant depar**ents of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize and look forward to seeing you again.
DadaosiKID
Discount Room
Stayed in Mar 2024
Business travellers
1 review
Posted on Apr 30, 2024
I felt very uncomfortable the moment I walked in. I don't know if it's because of the small space or what, it's too depressing. The bed is 1.2m, OK for one person to sleep, barely for two people. The window is also very small, and the window faces another window. Next to the bedside table is the sink, and there is a mirror on the sink, and behind the sink is a full-length mirror. Although I don't understand Feng Shui, this design is very uncomfortable. The light in the toilet is voice-controlled. It suddenly turned on for a while and then turned off with a snap. It's really scary. It's in the old city of Liwan District. I booked a room for two days and decisively contacted the front desk to cancel the next day because I had already moved my things and checked in. I was busy that day and returned to the hotel. I was really tired, so I planned to endure it for one night and check out as soon as the sun rose the next day.
Original TextTranslated by Google
Caoxiaojiehahaha
Standard Double Room
Stayed in Mar 2024
Business travellers
141 review
Outstanding
Posted on Mar 31, 2024
Satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Discount Room
Stayed in Mar 2024
Solo travellers
4 review
Posted on Mar 15, 2024
The only plus point is the location, which is right near Ximenkou Station on Line 1, a 5-10 minute walk away. There are old Guangzhou restaurants along the way.
The price is low and the room is small, which is understandable. But the facilities are relatively simple, especially the toilets. It's really too crude.
The most important thing is that I don't know if it is a problem with the toilet in the room or the toilet in the adjacent room. Anyway, I smell **** from time to time.
I didn't go back to the hotel to sleep until close to 1 o'clock. I got up and left quickly before 7 o'clock the next morning.
I would rather go to McDonald's in the subway station and wait for someone than stay in my room.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Trending Searches
Recommended for you
Grand New Century Hotel Canal Hangzhou ReviewsNeobridge Hotel ReviewsHappiness Hotel ReviewsRegal Oriental Hotel ReviewsGolden Crown China Hotel ReviewsGrand Tjokro Yogyakarta ReviewsDaegu Goodstay Herotel ReviewsLhasa Barkhor Street Dekang Fuoxi View B&B (Potala Palace Jokhang Temple) ReviewsWestin Hotel ReviewsDesheng Hotel ReviewsJoyhub Air HotelRenaissance Shanghai Yu Garden Hotel on the BundBUYUAN HOTELGrand HotelSeascape Light Luxury Hotel Apartment (Twin Towers)Changbai Mountain Tianmu Pengrui Hot Spring HotelMINSHAN REZEN Hotel Chunxi Taikoo Li Branch ( MIN SHAN ANE Hotel)Aijia Xiaoyuanzi Hotel (Shanghai Bund Branch)Bangkok Midtown HotelFurama RiverFrontPacific HotelLejia Hotel (Beijing Qilizhuang Metro Station)Shuiyuewan Homestay (Zhujiajiao Ancient Town)Randor Residence Tokyo ClassicHotel Santika Premiere PadangGuangzhou Cloud Hotel (Guangzhou Baiyun International Airport Terminal 2)Ibis Styles Tokyo GinzaBeijing Wtown ResortTaowa Xiaozhen HotelHotel Intergate Osaka Umeda