Shangri-La Guilin

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Shangri-La GuilinTrip.BestNo. 4 of Family Hotels in Guilin
桂林香格里拉酒店
No. 111 Huancheng North 2nd Road, Qixing District, Guilin, Guangxi, 541004, China
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Exterior (26)

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Dining (73)

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Leisure & Recreation (89)

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Business Facilities (11)

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Public Areas (47)

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Near Hotel (28)

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Guest Reviews of Shangri-La Guilin

9.2/10
Very Good
3882 review
Verified reviews
Location9.4
Amenities9.0
Service9.2
Cleanliness9.3
Guest User
Deluxe King Room
Stayed in Aug 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Oct 22, 2025
Always the greatest pleasure staying at the Shangri-La in Guilin. Awesome buffet dinner (all you can eat & drink) available on certain evenings, a must visit for any foodies who enjoy a wonderful selection of dishes. Big thank you to Mr Beck for all of his kind assistance during my recent stays. See you again soon!
6/16
Response from Property: 尊敬的賓客， 您好，桂林香格里拉向您表示最誠摯的問候！ 感謝您利用寶貴的時間對酒店做出評價並分享美麗的照片。很高興得知您對酒店感到滿意，您所肯定的正是我們期望客人體驗到的，讓每一位賓客獲得愉快的體驗是我們的榮幸。期待您有機會再次光臨桂林香格里拉。
Graeme (高天乐Photographer)
Deluxe Rive View Twin
Stayed in Aug 2025
Family
62 review
10/10
Outstanding
Posted on Oct 13, 2025
Really good hotel in Guilin. Decent breakfast with clean rooms. The view towards the river and mountains is beautiful. Recommended!
Guest User
Deluxe King Room
Stayed in Aug 2025
Couple
37 review
10/10
Outstanding
Posted on Sep 11, 2025
The best hotel in Guilin. It has a beautiful garden with a small zoo as well. The room is clean and customer service is good. Special thanks to Lily Wan, she is a very nice and friendly person, she takes care of animals in the zoo at the hotel. We will definitely come back again.
FrancescoPerone
Deluxe King Room
Stayed in Jul 2025
Couple
7 review
10/10
Outstanding
Posted on Aug 25, 2025
Amazing and huge hotel. Service is at the top level for China. We did spa service and it was an amazing relaxing experience. The garden was very big and peaceful. Many services for children and families as well.
Response from Property: 尊敬的賓客：您好，感謝您選擇入住桂林香格里拉！非常感謝您給予我們的高度好評，桂林香格里拉小童樂園是親子度假的理想選擇，集室內外遊樂、互動體驗與貼心服務於一體。室內設有7米高螺旋滑梯、蹦床和懷舊遊戲區，户外則配備水上樂園、皇家專列小火車及迷你動物園，讓孩子在玩水中親近自然。特色非遺手作和暑期夏令營活動進一步豐富了親子互動體驗。酒店還提供主題客房和專屬小童用品，細節設計彰顯用心。無論是日常遊玩還是假期遛娃，這裏都能滿足不同年齡段孩子的需求，讓全家共享歡樂時光。一定能成孩子們的遊玩娛樂天堂！期待您能夠一如既往的支持我們，我們由衷的期待您的再次光臨！總經理Anne
M.O.T.A.S around the world
Horizon River View King
Stayed in Jun 2025
Family
42 review
10/10
Outstanding
Posted on Jul 16, 2025
My family was very happy with our stay. there was something to do for everyone, pools were clean and well equipped. we 2 double bedrooms, both very spacious, clean and comfortable beds. We had a beautiful river view whcih also gave us amazing sunset view beyond the mountains of Guilin. They help you arrange trips and are very attentive to your needs and requests. Breakfast was delicious and varied as was dinner at the buffet restaurant. It is only 10 minutes drive away from main spots.
6/11
Caddie Man
Deluxe Twin
Stayed in Jun 2025
Family
7 review
9.5/10
Amazing
Posted on Sep 17, 2025
Service was great, good swimming pools, and a great area with spectacular views from the hotel windows 
ttgele
Deluxe Twin
Stayed in May 2025
Traveling with friends
20 review
10/10
Outstanding
Posted on Jul 5, 2025
LOVEEDDDDDDD the hotel and all its amenities. Spent some days hanging out next to the indoor and outdoor pools. Hotel was accommodating for all our needs. Would come again.
Guest User
Deluxe King Room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 29, 2025
Shangri-la is always a guarantee! The luxury smell in the main corridor and hall, the delicious food at the buffet or the perfectly maintained gardens. Would really recommend this hotel!
6/8
Anonymous User
Deluxe King Room
Stayed in Sep 2024
Family
12 review
10/10
Outstanding
Posted on Nov 5, 2024
The hotel is located beside the river, there is a back gate to access to the river. More quiet compared to Sheraton.
Beauty makes sense
Deluxe Rive View Twin
Stayed in Sep 2024
Family
5 review
8.0/10
Very Good
Posted on Oct 17, 2024
The hotel is not situated in the city centre, but it only takes you a few minutes cab/hired car ride to the city centre. It costs around RMB 10 to city centre where you can find more eateries. I love the beautiful hill scenery from my room, which is a kind of postcard view. After every dinners, I like walking in the spacious garden area outside the hotel lobby. Quiet, comfy and relaxing! I find some foreign tourists in the morning buffet session, so it must be a good choice for foreigners who might trust an international reputable hotel group.
Response from Property: Dear value guest,Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to Shangri-La Guilin in the future.