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9.6/10
Amazing
GGuest UserMy stay at this hotel was absolutely terrible. After checking in and leaving my luggage in the room, I went out shopping. Two hours later, I got a message from my colleague, who had also booked a room here: the front desk had given her my room card and let her enter my room—we had clearly reserved two separate rooms. This incident made me seriously doubt the hotel’s ability to protect guests’ property safety. It turned out that the front desk had confused us because our names are similar. What’s worse, I didn’t receive any apology from the hotel. When I returned in the evening, the front desk staff was extremely arrogant, claiming it was a coworker’s mistake and had nothing to do with him, and even said the matter was already resolved and I shouldn’t make a fuss about it. In short, this is a hotel that offers no guarantee whatsoever for guests’ safety.
Hotel near Brussel, Brussels 100% of visitors choose this area
Price per night from:0
9.4/10
Amazing
OOwen HSUThis is simply a great place to stay in Brussels! While there's no daily hotel housekeeping, my family and I stayed here for 4 days and 3 nights and found it incredibly convenient for day trips to Bruges, Ghent, and Antwerp. Downstairs, there are plenty of restaurants and shops for dining and shopping, and there's even a small kitchen if you prefer to cook your own meals. The staff were also very friendly. Highly recommended!
Hotel near Brussel, Brussels 100% of visitors choose this area
Price per night from:0
9.2/10
Great
GGuest UserWe had good stay, room was good size and it was clean. Room had a nice rooftop balcony. The only suggestion I have is to upgrade your TV’s to smart TV. Breakfast buffet was nice had plenty of options even halal food which was great. Hotel parking was couples of minutes walk away but there are pay and display parking just outside the hotel. I am disabled so I have parked there free of charge. You can register your car for free disabled parking anywhere in Antwerp central you can search on google and send picture of your blue badge with your application. I recommend to register before you visit because it takes 24 hours to process.
DD322We spent our wonderful trip at Brussels with this hotel with superb memories. we sleep soundly since hotel room is cozy and enjoying the atmosphere of the city happening each and every night.
Hotel is few km away from grand place, the staffs are friendly and greets us with kind words in notes and welcoming cookies. we feel delighted staying comfortably with this hotel.
We shall recommend to everyone whoever is coming to Brussels to stay at this Novotel hotel. we love this hotel and we shall be back with no time.
Hotel near Brussel, Brussels 100% of visitors choose this area
Price per night from:0
8.9/10
Very Good
GGuest UserStayed for three nights and had a lovely stay, only problem was the lifts weren't working the morning I was due to check out anyway, but besides that this hotel is a hidden gem in the city centre in Place des Martyrs. Rogier station is just a few minutes walk through the shopping centre, for airport bus, train and metro connections. I specifically chose Juliana as this hotel has a swimming pool and wellness facilities, with a mini gym and not many hotels in Brussels have pools. The room I requested was a quiet room on high floor away from lifts, room 306. Very comfortable, but be aware that the large top window brings in a lot of light, you need to ask to get it closed away or it will be very light. It's wonderful to provide Milton Brown toiletries and I enjoyed the Nespresso style coffee and teas provided. Housekeeping were helpful, I lost an earring in the bathroom basin and one of the ladies help recover it, so merci to her for her assistance. Pool, sauna and steam room are great, but be aware that there is no changing area, so go directly down to basement ready changed and wear slippers provided in the bathroom drawers. Staff were very helpful and friendly, I would definitely stay here again if I return to Brussels.
Hotel near Brussel, Brussels 100% of visitors choose this area
Price per night from:0
8.8/10
Very Good
KKate ThomCheck-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait.
The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay.
When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not.
If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in.
Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10).
The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English.
The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.
Hotel near Brussel, Brussels 100% of visitors choose this area
Price per night from:0
8.8/10
Very Good
LLeyaziThe hotel's location is excellent. It's just a 5-minute walk from the Central Station, which made traveling to other cities incredibly convenient. Brussels is quite lively at night, so coming back to the hotel a bit later was never an issue. We stayed on the fourth floor and had a lovely view of a church right outside our window – waking up to see its spires every morning was wonderful. We also slept very well; the mattress was just the right balance of soft and firm.
Hotel near Brussel, Brussels 100% of visitors choose this area
Price per night from:0
8.7/10
Very Good
WwuchuanTLDR: Poorly staffed hotel albeit a great location
Room was left half cleaned (towel not changed, even with a sponge left in the toilet) . Hotel location is great accessible through the train station itself at Exit 2. But the room was extremely warm. Front desk did not pick up the call from the room so had to go down multiple times to try to get the room to be colder. In the end, staff only could say they will send someone up but never did. Only people that work the night shift are the front desk staff so they are understandably busy.
Regrettable that this experience did not match the standard of Pullman at other countries as well as the price of the room. Would not really recommend this hotel unless location is a high priority.
GGuest UserThe hotel is only two or three stops from Brussels central though visitors should be careful about taking the correct train (or you’ll end up in Leuvain and miss the Diagem station). The breakfast is more than adequate for business travelers and the gym is well-equipped. Rooms are unusually spacious and very comfortable. If there is a downside to NH airport hotel, it’s that there aren’t any cafes or restaurants in the area in case you didn’t have a meal in the city. Otherwise, the service and accommodations are excellent.
GGuest UserSo much potential let down by poor management. We’ve stayed in over 200 hotels, and this is the first to charge a fee for a baby cot/crib (at €35!). This was requested to be placed in our room at arrival. We arrived at 1pm and after chasing relentlessly, the only placed it in our room at 9pm. Staff are very rude too. Mentioned nothing about WiFi, breakfast, location of room. Just throw a key at you without a smile and turn away.