Explore 5-Star Hotels in Brussels

Located in the city center, the location is excellent, 5-6 minutes walk to the palace. The interior decoration is exquisite, and there are many Chinese elements. The service is particularly good. The line suddenly short-circuited in the early morning, and the repair was very fast. I personally think that the breakfast variety is not large, but the ingredients are fresh, and you can make waffles by yourself.

This hotel is really old... Don't let the five-star rating fool you, it feels more like a three-star. The elevator is incredibly slow, from 1999! The furniture in the room is also very dated. The front desk sells bottled water in glass bottles for 8 euros a pop – ridiculous. As our Belgian client told us, the hotel's location is right between a safe area and an unsafe one. It's close to the light rail, but there's no elevator from the light rail station to the street level, which is quite annoying. Walking to the city center is fairly convenient though. For the price, it offers good value for money; other hotels in the same area are more expensive.

My experience at the hotel was really below expectations. The hotel doesn’t hv one of the main and basic service (Bellboy) to support guests with their luggages, which is a clear shortcoming that does not align with the basic standards of the hospitality industry! Additionally, the staff’s attitude during the check-in was average and lacked the expected level of professionalism, which negatively impacted the overall experience. In short, 3 star hotel is the Max. they should be classified