Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 11, 2023|Junior Double Room, Balcony, Mountain View
Anonymous UserLovely stay! Got the matterhorn view suite and it was so beautiful! The receptionist was also very helpful with guiding us with what we can do at Zermatt!
However, need to take note that their reception will only be there till 10pm. It’s actually stated but I didn’t read it so when I arrived Zermatt train station at 11pm, I panicked a little. We flag down the taxi at my own cost, 18chf for 3 people and luggages, they dont provide free taxi after 10pm. Also, the entrance door will be closed/locked after 10pm, we rang the bell and the door opened and they left the key with a letter on the counter for the check in.
The breakfast place is also overlooking the Matterhorn and it’s so pretty. Stayed for only 1 night but really enjoyed my stay there!
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Price per night from:JPY 34,242
Posted on Jul 29, 2025
Yan Jai YOLO
The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient
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Price per night from:JPY 45,586
Posted on May 10, 2025
Sunyiqing
This hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!
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Price per night from:JPY 48,487
Posted on Sep 10, 2024
IzzaPizza
Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
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Price per night from:JPY 74,964
Posted on Sep 10, 2025
Saripanda
The location is excellent, very close to Zermatt station, and having a supermarket nearby was incredibly convenient. The hotel was spotlessly clean, and our room was well-equipped with a fridge and a hairdryer, with ample space to spread out our luggage. Breakfast was delicious, setting us up for a great start to the day. They even have a jacuzzi – I really regretted not bringing a swimsuit! As it was raining, we made good use of their transfer service to the station, and we were so pleased with their friendly and accommodating welcome.
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Price per night from:JPY 28,652
Posted on Apr 30, 2025|Double Room with Balcony
AgnesAngA perfect boutique hotel in the heart of Zermatt, centrally located on the main shopping street and just a few minutes’ walk from the train station. Friendly staff, clean and comfortable rooms, thoughtful pre-arrival WhatsApp messages from the front desk, and even a partial Matterhorn view from the balcony upon request. Only minor flaw was the pillow being a bit too flat, but everything else was truly perfect!
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Price per night from:JPY 25,425
Posted on Jun 10, 2026
Anonymous UserRoom was a good size and has everything you can need. Hotel is in a quiet area and has a pizza place right round the corner which we patronised daily :) Would go back again!
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Price per night from:JPY 21,963
Posted on Dec 26, 2025|Design Double Room, Partial Matterhorn View
AppleneEverything is great, location is very near to zermatt train station and gornergrat bahn !
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Price per night from:JPY 51,270
Posted on Aug 25, 2024|Superior Double Room
NYTravelsWe love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
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Price per night from:JPY 40,464
Posted on Dec 8, 2024
Guest User
This hotel in Zermatt is definitely a surprise on the trip. Our group of three made an appointment in early October, because the Swiss price was higher, and the underground triple room was originally booked. I didn't expect the front desk to upgrade the room for us and upgrade to the second floor! Not only is the view very good, the balcony is intuitive to Matterhorn (I didn't see it on the day due to the weather, I saw it after checking out the next day), but the sofa bed has also been laid out and the service is in place. Less than ten minutes walk from the town, there is a supermarket along the way to meet the supply. Breakfast is rich and everything is great! There are hot springs outdoors and indoors. I often see people soaking. Every room in the hotel provides hot spring supplies. It is recommended to stay. Try to choose a regular price room, because the view is really a plus, leaving a good memory for a lifetime.
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Price per night from:JPY 35,646