Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 19, 2026|Earl Elegant Double Bed Room (Coffee Capsule Machine)
Guest User
This retro-style hotel, though not large, is very distinctive. It's decorated like a small palace, and the century-old elevator, in particular, has so much historical charm. The room decor also has a Russian aristocratic feel! However, personally, I found the bed too high and the pillows too soft, but everything else was great. The hotel breakfast was excellent 👍. There wasn't an overwhelming selection, but all the essentials were there, with a Western focus. The ingredients were clearly of high quality, noticeably better than other hotels, and the coffee was delicious and aromatic! The hotel staff were very warm and attentive, even giving us a free room upgrade, which was much appreciated! They answered all our questions thoroughly and enthusiastically. It felt very welcoming! Plus, the hotel is right in the middle of Central Street, making it incredibly convenient for getting around and taking walks! I will definitely come back!
Show more
Price per night from:AU$ 101
Posted on May 23, 2026
Guest UserThe Grand Mercure Harbin Sophia Church is well-equipped and spotlessly clean. The breakfast was fantastic! The hotel's location is super convenient, and the rooms are really comfortable. It's an excellent choice for business travelers and families on vacation. Thumbs up for the great service! I highly recommend staying here!
Show more
Price per night from:AU$ 86
Posted on Sep 11, 2026|Lizzy Double Bed Room (Forest Oxygen Bar + Capsule Coffee Machine)
Guest UserThe hotel's location is fantastic, making it convenient to get anywhere. Central Street is just a stone's throw away, and the Flood Control Monument by the Songhua River is only about a 10-minute walk. More importantly, the hotel staff are incredibly warm and welcoming. On our second day, we were planning to visit Sun Island, and not only did a staff member explain the route to us, but one lady, who was just finishing her night shift and heading home, even took us to the nearest subway station before going home herself. We really don't know how to thank her enough. Harbin is truly made more beautiful by its many warm and friendly citizens, and we will definitely be back again.
Show more
Price per night from:AU$ 94
Posted on Jun 23, 2026
Guest UserAn Outstanding Stay with Exceptional, 5-Star Service!
We thoroughly enjoyed our stay at the Holiday Inn Qunli. Arriving in Harbin at 4:00 PM and catching a noon flight out, we found the hotel's location incredibly convenient—only about 35 minutes to the airport and a similar or shorter commute into the main town.
From the moment we arrived, the experience was seamless. The lobby was peaceful and check-in was a breeze. The reception staff were wonderfully helpful, recommending great dinner spots and even proactively offering us an umbrella (for a small deposit) when the weather looked threatening.
Our room and the corridor were remarkably spacious. The room layout was excellent, allowing us to fully open our massive luggage while still leaving plenty of comfortable living space. More importantly, the bed was extremely comfortable, ensuring a great night's sleep.
While the breakfast spread wasn't massive, everything was delicious and more than sufficient. What truly set it apart, however, was the outstanding service. I want to give a special compliment to waitresses 宫艳荣 and 宋丽梅, who kindly stepped in to help me juice carrots and heat up pastries when I was fumbling at the station. Chef 朱峰 was also fantastic, giving me custom options for my eggs while seamlessly juggling both the noodle and egg stations. I also had the pleasure of chatting with the restaurant manager, Michael Yu, who was incredibly friendly and shared fascinating insights about life in Harbin—the kind of local perspective you just can't find online, which truly enriched our holiday.
I travel extensively and rarely experience this level of genuine hospitality, even in 5-star hotels. Kudos to the entire team! (Though I should note I went down for breakfast early, so it was pleasantly quiet).
For leisure, we took a lovely 30-minute walk to the Qunli Waitan Ecology Wetland. It’s truly impressive how the government has preserved such beautiful greenery for residents and visitors to enjoy.
My only regret is that we couldn't stay longer. It was a wonderful experience overall, and we will definitely be back!
Show more
Price per night from:AU$ 67
Posted on Aug 20, 2026|Crown Deluxe Lake-View Twin Room
Anonymous UserJapan is renowned worldwide for its tea ceremony (Chado) and flower arranging (Kado). The tea ceremony is a distinctive culinary art and a form of social etiquette for tea gatherings. It not only requires an elegant and natural environment but also dictates a precise set of procedures for boiling, brewing, and tasting tea. Great care is taken in selecting and appreciating tea utensils, arranging and decorating the tearoom's calligraphy and paintings, and even in the construction of the tearoom itself. The Japanese view the tea ceremony as a means of self-cultivation, enhancing cultural literacy, and socializing.
Show more
Price per night from:AU$ 69
Posted on Sep 15, 2026|Serene Retreat | Cozy Queen Room ✦ Ailand Mattress • Fresh Air System • Smart Toilet
Guest UserOur hotel stay was fantastic! The location is great, making it easy to get anywhere. The front desk staff, both the guys and girls, provided excellent service. The room was very new and had a fresh air system, the floors were spotless, and the cleaning lady was also very kind. The laundry room was cleaned multiple times a day by an attendant. I will definitely stay here again next time I visit Harbin!
Show more
Price per night from:AU$ 45
Posted on Aug 17, 2026|Superior Double Bed Room (Derucci Mattress + Smart Guest Control)
Ori IdanThe hotel has some pros and cons.
The pros:
1. The location of the hotel is superb, Right on the Northern side of zhongyangdajie.
2. The gym is adequate, it has good strength training options. Unfortunately the AC doesn't work in the room itself.
3. The staff was happy to allow us a late checkout.
The cons:
1. The entrance to the hotel does not have a ramp to go up with the luggage so one must lift it over the stairs into the lobby. I didn't expect that in a 4 star hotel.
2. I've made a reservation for a non smoking room, away from the elevator but got a room with smoke smell, close to the elevator. The staff showed me 3 more rooms but the first two also had smoke smell. Finally we got a room without smell and far from the elevator.
3. The breakfast, in my humble opinion, was subpar. Not too many western options.
4. The hotel doesn't look clean. The surroundings of the elevator need more work.
All in all I was a bit disappointed, considering the price.
Show more
Price per night from:AU$ 51
Posted on Aug 2, 2026|Sleep King Room (Electric Suspension Massage Bed, Intelligent Guest Control)
Guest UserExtremely satisfied with our stay! The location is super convenient, just a short walk to Central Street and Metro Line 3, making it easy to get to the high-speed rail station and other places. The front desk staff were warm and attentive. They also offer afternoon tea, coffee, and lemon water – it was so refreshing to have a drink after coming back to the hotel. They even provide special slippers and toothbrushes for children. The room was clean, tidy, and comfortable. We will definitely choose this hotel again next time we visit!
Show more
Price per night from:AU$ 28
Posted on Aug 27, 2026|Superior Queen Room
Zhangzhanger_We chose this hotel for our trip to Yabuli, and its location is fantastic. There are plenty of recreational activities right within the resort. Our stay was excellent; the room was clean and tidy, well-equipped, and the bedding was super comfortable. The front desk staff were warm and attentive, and check-in was very efficient. The environment is quiet, and overall, it offers good value for money. Plus, the sightseeing cable car offers beautiful views, and the Rainbow Flying Carpet is exciting and fun! Highly recommend!
Show more
Price per night from:AU$ 72
Posted on Nov 3, 2025
M314585****
Let's start with the positives: The hotel's decor is very unique, and the rooms are spacious. There's a hotel cable car that goes directly across the river, making it very close to Central Street, and the cable car views are fantastic. The hotel is right by the river, with a small sandy beach where you can play in the water. The hotel is located within Sun Island Scenic Area, so it's very close to the Panda House.
Now for the negatives: The heating is very poor; there's no underfloor heating, and the air conditioning doesn't produce heat. The front desk provided a space heater, but the room is quite large, so it couldn't warm it up at all. Hot water also takes a long time to come through; you have to run the water for several minutes before it gets hot, which essentially makes showering impossible. The breakfast is very basic, and the dining area is even colder than the rooms. I'd recommend not having breakfast at the hotel. The hotel requires entry through a mall entrance, and the mall closes at 9 PM. So, if you want to go out or return after 9 PM, you need to call the front desk to open the door. Since the hotel is inside the Sun Island Scenic Area, when taking a taxi into the area, you have to shout to the park security, ”I'm a guest at [hotel name]” to be allowed in. Also, when ordering a Didi (ride-hailing service) from the hotel, you need to register the Didi car's license plate number at the front desk for the car to be able to drive from the park entrance to the hotel.
The above is for your reference. The front desk service was very attentive, and even though there were some issues with the facilities, the front desk staff were helpful in resolving them. I believe the experience would be better during peak tourist season.
Show more
Price per night from:AU$ 45