Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 20, 2025|Suite
Guest UserAn Unforgettable Stay with Exceptional Service at Starhotels
Hello, I’m a traveler from Korea who recently stayed at Starhotels during a family trip to Italy.
Our 4-day stay in Rome was so wonderful that I felt compelled to write this heartfelt review as soon as I returned home.
This trip was our very first family vacation to Europe — with my mother and my son — and we spent the first three days in Rome at Starhotels. From the moment we arrived, everything exceeded our expectations: the excellent location, the spotless rooms, and most of all, the warm and thoughtful service from the staff made our stay incredibly comfortable. We were so satisfied that we decided to return to Starhotels for our final night in Italy. However, due to a mistake on my part, I accidentally booked the wrong date.
After completing a long 11-day journey through southern Italy, we returned to Rome exhausted — only to realize the booking was incorrect when we arrived at the hotel.
It was a stressful and overwhelming moment… until Mr. Tofael M., the manager, kindly stepped in to help us.
Before even fully understanding the issue, Mr. Tofael looked us — especially my son — in the eyes and simply said, “Don’t worry.I’ll find a solution for you.” Those few words brought such relief and comfort. In a foreign country, such a mistake can feel paralyzing, but his calm and genuine reassurance made a huge difference.
Even more touching was how Mr. Tofael and Ms. Paola S. at the front desk went out of their way to find a solution for us. Since the booking was made through an external site (not directly through the hotel), it was a complicated issue. Nevertheless, Mr. Tofael personally made multiple calls and followed up diligently until he was able to resolve the matter.
Thanks to his efforts, we were able to spend our last night in Italy exactly where we wanted — back at Starhotels, feeling safe and cared for.
As someone who has worked for years in global hotel chains in Korea and is still in the hospitality industry, I can honestly say that their professionalism and dedication truly stood out.
They are a model of what true hoteliers should be — and they absolutely deserve recognition and praise.
Without hesitation, I will choose this hotel again when I return to Rome. I also plan to recommend Starhotels, along with the outstanding service of Mr. Tofael and Ms. Paola, to as many people as possible through blogs, travel communities, and any platform I can.
Thank you from the bottom of my heart.
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Price per night from:MYR 678
Posted on Jun 20, 2026
Guest UserMy English isn't great, but the male manager at the front desk spoke the clearest English I heard on this trip! His pace wasn't too fast either, and he was very enthusiastic and friendly, even cracking a few jokes. He really brightened my day.
The triple room was also very large and spacious, and came with slippers.
However, the hotel's breakfast box was a bit disappointing. It was just pre-packaged snacks and such, very basic. For those catching an early flight who won't have time to eat breakfast at the hotel, I'd suggest not booking a room with breakfast included. It's not worth the price; you're better off getting something at the airport.
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Price per night from:MYR 487
Posted on Dec 27, 2025
Guest User
The room is small. There's Wi-Fi. The bathroom is shared between two rooms. There's shampoo, bar soap, towels, and a hairdryer. The room also has a fridge, a hot plate, a sink, and dishes. I stayed in mid-December, and the heating was only in the bathroom. The room temperature was comfortable even without additional heating.
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Price per night from:MYR 254
Posted on Jun 3, 2025|Classic Room
Guest UserThe Unbeatable Gateway:
Why This Hotel is My New Travel Holy Grail
Just stumbled upon a hotel so perfectly positioned, it feels like discovering a secret cheat code for seamless travel. Forget everything you know about compromise – this place delivers *everything* without the premium price tag. Its location isn't just good; it’s **utterly transformative** for any traveler, especially weary souls like me arriving from long-haul flights.
**The Transport Trifecta: Your Effortless Escape Hatch**
Stepping out the lobby door feels like holding a master key to the city. Directly downstairs? **Airport buses**! No frantic taxi hunts or confusing shuttle transfers. After a 14-hour journey, seeing that bus stop literally steps away, offering a smooth, affordable ride back to the terminals, was pure bliss. It’s the kind of stress-eraser you only appreciate after dragging luggage across multiple blocks elsewhere.
But it gets better. A stone's throw away lies the **central train station**. Not some distant suburban outpost, but the genuine hub connecting you to *every* district, landmark, and hidden gem. Regional day trips? Easy. Exploring quirky neighborhoods? Done. Late-night returns? No problem. The station's comprehensive network meant I could spontaneously chase a sunset view across town or visit a famed museum district without a single transport worry. Freedom, truly unlocked.
**The Heartbeat of the City: Steps, Not Strides**
Here’s the magic dust: **walkability**. Forget ”close to the center” meaning a 20-minute trek or an expensive Uber. The vibrant city core – pulsating with main squares, iconic cafes, bustling markets, and those irresistible little boutiques – is a mere **10-15 minute stroll** away. I timed it! Wandering home through charming, illuminated streets after dinner, gelato in hand, soaking in the atmosphere without racing for transport… that’s the authentic travel experience we crave. You’re *in* the city, not just near it.
**Beyond Logistics: The Pulse of Convenience**
The immediate neighborhood isn’t just a transit zone; it’s alive! Need a midnight snack? Corner store open late. Craving authentic local breakfast? Charming bakery two doors down. Forgot your adaptor? Electronics shop around the corner. Pharmacies, casual eateries, coffee spots – it’s all there, woven into the fabric outside your door, making daily needs effortless and adding genuine local flavor.
**The Jaw-Dropper: Value That Feels Like a Steal**
Given this prime location and unparalleled connectivity, you’d expect a premium price, right? Prepare for a shock. The rates are **remarkably affordable**. It’s not just ”budget-friendly”; it’s **outrageous value**. I kept double-checking, convinced there must be a catch. Clean, comfortable room, essential amenities, friendly staff, *and* this location? For this price? It feels less like paying for a hotel and more like investing in a seamless, enriching travel experience.
**The Verdict: Don't Hesitate, Just Book**
Honestly? This hotel isn't just a place to sleep; it's the ultimate **strategic basecamp** that elevates your entire trip. The unbeatable combo of instant airport access, total city-wide rail connectivity, effortless walkability to the core, vibrant local amenities, *and* genuine affordability is simply unmatched. It removes friction, saves precious time and money, and lets you focus purely on experiencing the destination.
After raving about it to fellow travelers at breakfast, I watched them immediately pull out their phones to check availability. It’s that obvious. This isn't just *a* good option; **it’s the smartest choice you can make**. Book it before everyone else discovers this golden spot – you’ll thank yourself from the moment you step off the plane until your final, effortless journey back to the airport. An absolute traveler's triumph!
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Price per night from:MYR 590
Posted on Jan 10, 2026
Jasem A
A fantastic stay at Nobu Hotel Rome. A small boutique hotel in a great location, tucked away in a quiet area yet perfectly central. There were a few minor hiccups, but they were immediately and efficiently addressed by Giovanni and the front desk team, who genuinely went out of their way to make sure my family and I were well taken care of. Excellent service and a very pleasant experience overall.
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Price per night from:MYR 2,092
Posted on Jan 31, 2020
JIAKANGImpressed, the hotel location is great, especially the room facing the Colosseum. The hotel staff is very conscious of service. When they leave the hotel, they also take their luggage and take a taxi, because the birthday, the hotel specially prepared birthday cakes, cookies Blessing card, send a bottle of champagne, have kitchen cooking for breakfast, get up early to watch the Colosseum morning glow, bathing facilities are very good, water temperature adjustment is very convenient, the room is rich in decoration, and the Chinese like to drink hot water. The water is relatively clean
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Price per night from:MYR 2,112
Posted on Jan 21, 2026
mm_sevara
I had a very pleasant stay at this hotel and overall my experience was excellent. The location is very convenient, close to public transportation, restaurants, and main attractions, which made traveling around the city easy and comfortable. The room was clean, spacious, and well-maintained, with all the necessary amenities for a relaxing stay. The bed was comfortable, and the room was quiet, allowing me to rest well after a long day.
The hotel staff were extremely friendly, professional, and always ready to help with any questions or requests. Check-in and check-out processes were smooth and fast. Breakfast was fresh, tasty, and offered a good variety of options to suit different preferences. The common areas were clean and nicely designed, creating a welcoming atmosphere.
Overall, this hotel offers great value for money and high-quality service. I would definitely recommend it to anyone looking for a comfortable and enjoyable stay, and I would be happy to return here again in the future.
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Price per night from:MYR 306
Posted on May 18, 2026
Guest UserThe location is a bit out of the way, and the check-in process at the front desk was very slow. However, the internal environment is quite good. The room is spacious, and it has air conditioning and a full kitchen, so you can cook your own meals. There's also a supermarket, a bar, and a pool on-site.
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Price per night from:MYR 303
Posted on Feb 16, 2026
Nelly11
The hotel is okay. It’s far away from the city. About a 10 minute walk to the metro. If you take the train into the city the closet station is La Rustica, literally nothing around and Ubers cost 20-30 USD. The hotel room was clean and staff were friendly. The breakfast buffet was good. The gym was also equipped with machines and couple cardio equipment. The stay was okay overall.
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Price per night from:MYR 219
Posted on Oct 14, 2024|Accessible Double Room
Anonymous User
Traveling to Rome, I unexpectedly booked this Ibis, which is exceptionally good value. It is less than a kilometer walk from the subway. The hotel is next to a quiet community on a high ground. It is very quiet, and people are running in the early morning. The transportation is convenient, and the nearby bus and light rail are good to go everywhere. The key is that the breakfast is particularly rich. There is a Chinese restaurant opened by Wenzhou people next to the subway station. Occasionally, you can adjust your stomach. It is not expensive and quite authentic. I went out to play in Pompeii for a day, and the luggage was stored in the hotel. The service was also very good. It will still be my first choice next time I come.
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Price per night from:MYR 396